Based on the available review, Masksup’s reusable masks are described as comfortable, sturdy and washable, with a fit the reviewer links to WHO guidance for older users. The same review notes a delivery delay during high demand but highlights that the company provided order updates and responsive customer service. There is no information in the review about pricing or the website/app experience. Prospective buyers who prioritise mask fit and washability may find Masksup’s product attributes relevant; check current shipping estimates and contact support about lead times before ordering.
Examples from available reviews (Feb 2026).
Well-made, comfortable masks with good fit and responsive service.
“very well made and comfortable to wear”
Customer service described as satisfactory overall; the reviewer noted a delivery delay but says they were kept informed and service matched product quality.
The review does not mention price or value explicitly, so there is no direct evidence about perceived value for money.
There is no specific commentary on website, app or ordering interface beyond delivery and updates, so the digital user experience is unreported.
Masks are described as well made, comfortable, washable and sturdy, with a good fit that the reviewer associates with WHO guidance for older users.
The reviewer reports being kept up to date about the order during a period of high demand, indicating proactive communication despite shipping delays.
The reviewer expresses a positive overall impression and willingness to recommend Masksup, noting both product satisfaction and acceptable customer handling of delays.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
Previously ordered 3 face masks from this company. The masks themselves are very well made and comfortable to wear, easily washed, comfortable to wear & feel quite sturdy. The mask is a lovely fit and I can say it is what the WHO recommend for older people, so I am confidence wearing it and protecting others around me.
If you want to you could have colours to match any outfit! The customer service was ok, a little long on delivery, but I was kept up to date along the way. There had been a huge demand for these masks, so it was quite understandable. The customer service matches the excellent product. Very happy to recommend the product & the Company.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Masksup is an online seller of reusable face masks and related protective products. Information seekers typically look for product fit, washability, material quality, customer service and delivery details when researching such brands. When comparing suppliers, consumers often check reviews for comfort, durability and shipping reliability.