Reviews Analyzed
1
We Collect & Analyze Reviews
Masksup
Experiences & Reviews
Masksup is an online seller of reusable face masks and related protective products. Information seekers typically look for product fit, washability, material quality, customer service and delivery details when researching such brands. When comparing suppliers, consumers often check reviews for comfort, durability and shipping reliability.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1437d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Customer service described as satisfactory overall; the reviewer noted a delivery delay but says they were kept informed and service matched product quality.
Share of mentions
Mixed
25%
💰
Value for money
The review does not mention price or value explicitly, so there is no direct evidence about perceived value for money.
Share of mentions
Mixed
0%
⚡
User experience
There is no specific commentary on website, app or ordering interface beyond delivery and updates, so the digital user experience is unreported.
Share of mentions
Mixed
0%
🔧
Product quality
Masks are described as well made, comfortable, washable and sturdy, with a good fit that the reviewer associates with WHO guidance for older users.
Share of mentions
Mixed
25%
📞
Communication
The reviewer reports being kept up to date about the order during a period of high demand, indicating proactive communication despite shipping delays.
Share of mentions
Mixed
25%
⭐
Overall experience
The reviewer expresses a positive overall impression and willingness to recommend Masksup, noting both product satisfaction and acceptable customer handling of delays.
Share of mentions
Mixed
25%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
3 face masks
"Previously ordered 3 face masks from this company. The masks themselves are very well made and comfortable to wear, easily washed, comfortable to wear & feel quite sturdy. The mask is a lovely fit and I can say it is what the WHO recommend for older people, so I am confidence wearing it and protecting others around me.
If you want to you could have colours to match any outfit! The customer service was ok, a little long on delivery, but I was kept up to date along the way. There had been a huge demand for these masks, so it was quite understandable. The customer service matches the excellent product. Very happy to recommend the product & the Company.
"
C H
Collected.reviews
Nov 08, 2021
Featured for: details washability and sturdiness
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
C
C H
Collected.reviews
Nov 08, 2021
3 face masks
Previously ordered 3 face masks from this company. The masks themselves are very well made and comfortable to wear, easily washed, comfortable to wear & feel quite sturdy. The mask is a lovely fit and I can say it is what the WHO recommend for older people, so I am confidence wearing it and protecting others around me.
If you want to you could have colours to match any outfit! The customer service was ok, a little long on delivery, but I was kept up to date along the way. There had been a huge demand for these masks, so it was quite understandable. The customer service matches the excellent product. Very happy to recommend the product & the Company.
Conclusion
Based on the available review, Masksup’s reusable masks are described as comfortable, sturdy and washable, with a fit the reviewer links to WHO guidance for older users. The same review notes a delivery delay during high demand but highlights that the company provided order updates and responsive customer service. There is no information in the review about pricing or the website/app experience. Prospective buyers who prioritise mask fit and washability may find Masksup’s product attributes relevant; check current shipping estimates and contact support about lead times before ordering.