Matisse
Women’s footwear is one of the biggest fashion industries in the world. From sandals, heals, sneakers, mules, and wedges, to slip-ons, boots, and trainers, there are so many shoes and types of shoes that can be worn to offset different outfits, it comes as no surprise that women love to shop for shoes. From different styles, heel heights, and colours, there is much to consider when looking for the dream pair of shoes. Searching on the Internet allows you to find any type of shoe in a few seconds. Which online shop do you trust to buy from? Are the shoes as high quality as they are advertised? The only way to know that information is to read customer reviews from people that have actually bought from these stores before. One such company is called Matisse. Read the experiences and insights of customers to make up your own mind on whether to shop at Matisse. That’s the insight that peer review platforms such as Collected.Reviews offers would-be shoppers.
About Matisse:
Matisse is a lifestyle footwear brand that retails its products in their online footwear shop. The company is based in Los Angeles City, California, United States. The company has five factories around the world. The brand was launched in 2001.
Products and Services of Matisse:
The website’s online shop lists products available in sections and categories. Sections are Footwear, Collections, and Accessories. Categories of footwear include boots, booties, mule,s flats, heels, wedges, sandals, and sneakers. Collections include Coconuts By Matisse and Beach By Mattise. Accessories available for customers to browse include boot accessories, socks, hats, and jewelry. The online shop’s products can be filtered using selections such as Featured, Best Selling, Price, Color, and Size.
Customers can pay for orders with their Visa, MasterCard and Discover Network debit and credit cards. Matisse offers customers free shipping on orders that exceed a certain threshold value amount. Other orders carry a flat-rate shipping charge added to orders during the checkout process. The company offers 3 shipping speed services, with Ground Shipping taking 1 to 5 business days for delivery; 2-Day Shipping; and, Overnight Shipping. This company provides a 30-day returns policy from the date of shipping. Exchanges may only be made for a different size. Customers must complete a Returns Merchandize Authorization on the company’s website to begin the returns process. Refunds are processed within 10 business days of the receipt of the returned items.
Compliments, Complaints and Tips of Matisse:
Have you bought any products from Matisse before? What did you think of their website’s online shop? Was it easy to browse and search for your product you wanted to buy? Was their online shop’s checkout process simple and straightforward? Did this company offer your preferred method payment in the checkout process? What did you think of their shipping options? Did the company deliver your order on time? Was the product in the correct size and if not, did you need to return it to the company? What were their customer service levels like, and did you need to discuss any items with their staff? If so, were they friendly, professional, and helpful? Would you recommend this company to your friends and family members? Please consider taking your time to write about your experiences and offer your feedback as a customer of this company by writing a customer review. Your insight and opinion will be able to help other people know more about this company, its policies, processes, and procedures so that they can make better informed decisions on whether they want to shop at Matisse.
Camila Leyla
18-11-2021Wedge
In my quest for elegant wedges for my wedding, I found Matisse Footwear. I loved their website that was so easy to use. In less than thirty minutes, I had gotten the exact wedge color size was first. It was thrilling, as the cost was also within my budget. So I went further to place the order through their kind customer service. Since I wanted it delivered quickly, I opted for overnight shipping. The following day I received the item. It was in a beautiful and classic package. The most unfortunate thing, it did not fit me. It was big for me. I immediately contacted customer care, and we organized for a return. It got to their store within two days. They requested that I wait for some days for them to process my refund. From their website, it takes up to ten business days. It did not bother me as long as the ten days had not elapsed. On the ninth day, I reached out to them again, and they had not processed my refund yet. I had to wait for a few other days.