Reviews Analyzed
21
We Collect & Analyze Reviews
Mechdiy
Experiences & Reviews
Mechdiy operates as an online retailer selling mechanical keyboards, keycap sets, handheld gaming consoles and related accessories. The company is commonly discussed in customer reviews for product selections, shipping and after‑sales support. People searching Mechdiy reviews typically look for information on build quality, shipping speed, returns and customer service responsiveness.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
18d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Reviewers frequently highlight fast, helpful customer and technical support; most reported issues were resolved through responsive staff or replacements.
Share of mentions
Strong
19%
💰
Value for money
Some buyers note discounts and perceived affordability, while a few complaint cases point to poor value when items mismatched descriptions.
Share of mentions
Mixed
4%
⚡
User experience
Several reviewers praise the website/front‑end as clear and easy; a small number mention unclear specs or QC-related surprises.
Share of mentions
Mixed
4%
🔧
Product quality
Many customers report well‑made, working products on arrival; a minority report defects, wrong items or fit/finish and specification issues.
Share of mentions
Mixed
19%
📞
Communication
Shipping updates and email replies are commonly described as prompt and transparent; very few reviews cite poor contact or unresponsiveness.
Share of mentions
Strong
24%
⭐
Overall experience
Most reviewers describe positive end‑to‑end experiences—fast delivery, working products and supportive aftercare—though isolated scam/QC reports exist.
Share of mentions
Strong
30%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – October 2025).
Praise for High Quality Products & Excellent Customer Service
"I recently purchased a custom mechanical keyboard and some Cherry MX keycaps from Mechdiy, and I was thoroughly impressed with the quality of their products. As an enthusiast of all things keyboard-related, I've had experiences with other online stores that pale in comparison to what Mechdiy offers. First off, their selection of products is top-notch. They have a wide variety of keyboards to choose from, as well as a seemingly endless array of colorful keycap sets that allow for ultimate customization. Everything is neatly organized on their website and easy to browse through. What really stood out to me about my experience with Mechdiy was how responsive they were when it came to answering any questions or concerns I had about my purchase. Their customer service team was knowledgeable, friendly, and quick when it came to getting back to me - which took away any worries I may have originally had about making such a large investment in something like a customized keyboard. My new setup looks fantastic and works just as well as it looks - thanks largely in part due to the high-quality materials used by Mechdiy for every aspect of production. In conclusion, if you're looking for an affordable way into personalized computer accessories without having to sacrifice quality or helpful service along the way then check out Mechdiy! You won't regret giving them your business!"
Missouri
Collected.reviews
May 12, 2022
Featured for: Detailed praise: product and service
Absolute scam!!!
"Absolute scam! Purchased a gaming console fully advertised as a console and received a memory car..."
Daniel Morales
Trustpilot
Oct 01, 2025
Featured for: Negative: alleged scam, product mismatch
I had my RG34XX SP dying on me outside…
"I had my RG34XX SP dying on me outside the 30 days free return policy. After a quick back and forth..."
Laurian Brotcorne
Trustpilot
Oct 01, 2025
Featured for: After‑sales replacement for defective unit
Everything was delivered in perfect…
"Everything was delivered in perfect conditions and faster than expected. No bad Suprises. The disco..."
Alexandre Neto
Trustpilot
Oct 01, 2025
Featured for: Mentions fast delivery and discounts
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
David
trustpilot.com
Oct 01, 2025
Great item fast shipping
...
S
Scott
trustpilot.com
Oct 01, 2025
Excellent experience
Excellent experience! I received the Trimiu Pro within a week. The product worked right out of...
M
Max lewandowski
trustpilot.com
Oct 01, 2025
I appreciate your help
...
L
Laurian Brotcorne
trustpilot.com
Oct 01, 2025
I had my RG34XX SP dying on me outside…
I had my RG34XX SP dying on me outside the 30 days free return policy. After a quick back and forth...
D
Dean Ledger
trustpilot.com
Oct 01, 2025
Excellent service
Excellent service, prompt email response, great...
M
Mathu B
trustpilot.com
Oct 01, 2025
The customer service was great and…
The customer service was great a...
K
Katia
trustpilot.com
Oct 01, 2025
ANBERNIC RG477M
...
T
Tyler Baird
trustpilot.com
Oct 01, 2025
Great customer service experience and…
Great customer service experience and excellent product and communication throughout...
A
Alexandre Neto
trustpilot.com
Oct 01, 2025
Everything was delivered in perfect…
Everything was delivered in perfect conditions and faster than expected. No bad Suprises. The disco...
D
Daniel Morales
trustpilot.com
Oct 01, 2025
Absolute scam!!!
Absolute scam! Purchased a gaming console fully advertised as a console and received a memory car...
L
Lee
trustpilot.com
Oct 01, 2025
Quick shipping, item perfect
Quick shipping, item ca...
D
Diego Pagni
trustpilot.com
Oct 01, 2025
Fairness in customer service
I turned to Mechdiy to purchase several consoles. The service has always been excellent and prompt, but after purchasing the Ambernic RG 557, they rea...
T
Thomas Nizier
trustpilot.com
Oct 01, 2025
Good customer services
Had trouble with delivery company so they sent me another Miyoo Mini for free. It...
A
Alice C
trustpilot.com
Oct 01, 2025
Awesome mini vintage game console
Wonderful customer service! Quick shipping! Quality game consoles! Bought my boyfriend a game console for his bday and h...
E
Ed
trustpilot.com
Oct 01, 2025
Great customer service.
...
D
Davor
trustpilot.com
Oct 01, 2025
All very good..
...
G
Gilberto Aveiro
trustpilot.com
Oct 01, 2025
Nice Store
Got all the suport I needed. Qua...
J
Joseph Rodgers
trustpilot.com
Oct 01, 2025
Great communication
The team at Mechdiy communicated wonderfully. From purchase to shipping to deli...
G
Gera Diesel
trustpilot.com
Oct 01, 2025
Excelent A320 Overhead Panel
Excelent A320 Overhead...
D
Dan
trustpilot.com
Oct 01, 2025
Generally OK
Unit received very late due to QC concerns. Ordered metal unit. Was not made clear button replacement would leave butt...
Conclusion
Customer reviews for Mechdiy emphasize reliable communication and responsive after‑sales support: multiple buyers report quick email replies, replacements or repairs when problems occurred. Product reports are mostly positive for build and performance, but there are isolated incidents of incorrect items or QC issues. Several buyers call out fast shipping and occasional discounts, which some see as good value. If you consider buying, check product descriptions and return/repair terms and keep order documentation to simplify any follow‑up with support.