Many reviewers praise Memoky’s staff and the finish of its furniture. Several customers mention fast replies and problems getting fixed. Others describe long shipping waits and little to no delivery updates. That gap—strong service for some, delivery breakdowns for others—drives the mixed feedback.
Examples from available reviews (Sep 2016 – Mar 2026).
Excellent customer service and fast communication; reviewer loves the product.
“The communication was Amazing and their response times are extremely fast!”
Received high-quality barstools comparable to Pottery Barn at lower price.
“Great quality and fairer pricing than I was able to find elsewhere.”
Order not shipped after several weeks; reviewer requests clearer shipping updates.
“It’s been several weeks since I placed my order but the item is still not shipped.”
Multiple delivery lies, long delays, and poor delivery execution led to return.
“AVOID AT ALL COSTS!”
Many reviews say staff respond quickly and are helpful. Customers credit employees with finding lost shipments, speeding up orders, and honoring discounts. A smaller number describe delivery issues that weren’t resolved and charges they say were disputed.
Several customers describe the pricing as a good value compared with higher-end retailers. Some point to barstools and chairs that met their quality expectations for less. A few reviews raise concerns about how returns were handled and say charges were kept back.
Many buyers describe an easy ordering process, on-time installations, and attentive sales contacts. Others report backorders, delayed shipments, or tracking that stayed unclear. Some customers canceled or returned orders after delivery problems.
Reviews often praise the build and look of the products. Customers mention desks, chairs, and barstools that beat expectations. A few report items arriving damaged due to weak packaging, though staff often arranged replacements.
Some reviewers say phones were answered quickly and staff were polite. Others describe long stretches without shipping confirmation and no updated delivery dates. This split in communication shows up across multiple reviews.
Feedback is split between very satisfied purchases and serious delivery complaints. Many positive reviews point to issues that were resolved and satisfaction with the products. Several negative reviews center on long delays, weak communication, and service breakdowns that ended in returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Sitejabber (7) · Collected.reviews (1) · bbb.org (1) · Quotes shortened · As of: March 2026
Delivery and product were perfect according to reviewer.
“Perfect delivery and perfect product!”
Order not shipped after several weeks; reviewer requests clearer shipping updates.
“It’s been several weeks since I placed my order but the item is still not shipped.”
Product arrived flawlessly and reviewer is very pleased.
“I am very pleased with the product I ordered.”
Company found lost shipment and delivered product undamaged.
“Jacob was instrumental in finding the product we ordered and getting it delivered to us undamaged.”
Helpful customer service, competitive pricing, and prompt shipping.
“Memoky has great customer service people”
Received high-quality barstools comparable to Pottery Barn at lower price.
“Great quality and fairer pricing than I was able to find elsewhere.”
Delivery required three drivers but execution was flawless and professional.
“Flawless execution, very professional.”
Excellent customer service and fast communication; reviewer loves the product.
“The communication was Amazing and their response times are extremely fast!”
Table arrived damaged due to inadequate packaging, but support resolved it.
“the packaging was woefully inadequate”
Customer service expedited shipping and followed up after delivery.
“Best customer service ever!”
Very positive shopping experience with attentive service and impeccable shipping.
“I was treated like a queen.”
Customer service responsive with quick phone answers; reviewer will return.
“they’ll answer the phone quickly”
Reviewer had a fantastic experience with customer service.
“Fantastic experience with Memoky's customer service.”
Item arrived damaged but customer service reordered and resolved promptly.
“Customer Service at Memoky is bar none.”
Responsive, friendly team makes reviewer recommend this company.
“They're my go to whenever I'm looking for furniture!”
Backordered item tracked and secured; staff answered calls personally.
“and they answered my phone calls with questions.”
Order placed then found backordered; initial poor communication but manager resolved cancellation.
“Their communication is awful.”
Staff answered questions promptly and pleasantly; reviewer recommends company.
“They were nice, actually answered my questions and promptly.”
Desks delivered and installed early; quality exceeded expectations.
“The quality of the desks exceeded my expectations by a mile.”
Damage resolved professionally with prompt replacement; product quality exceeded expectations.
“a replacement piece was sent promptly.”
Company honored forgotten discount and responded kindly and promptly.
“Memoky was very responsive and honored a discount code I forgot to enter when I made my purchase.”
Order went smoothly and salesperson Jillian was personable.
“I ordered a sectional through Jillian and everything went smoothly.”
Reviewer disputes withheld shipping charge and inconsistent return handling after damaged table.
“I never went past the 14 days to change my mind”
I recently purchased modern furniture and home decor items from Memoky, Inc. I was pleased with the vast selection of styles available on their website, ranging from mid-century to industrial to bohemian and more. The prices were also quite affordable as they offered discounts up to 70% off.
The checkout process was smooth and easy to navigate through which made me feel confident that my order would be fulfilled without issues. My order arrived within a reasonable time frame in great condition.
Overall, I had a positive experience shopping at Memoky, Inc for modern designs that fit perfectly into any room in my house. If you're looking for stylish and affordable pieces for your home decor needs, then give Memoky a try!
Delivery repeatedly delayed with no revised delivery date or communication.
“No one has gotten back to me with a revised delivery date.”
Backordered chairs arrived and impressed reviewer with beauty and quality.
“Experience and quality were 10/10.”
Multiple delivery lies, long delays, and poor delivery execution led to return.
“AVOID AT ALL COSTS!”
Reviewer loves the furniture and praises white glove delivery service.
“The white glove service was also amazing!”
No shipping confirmation or timely refund; reviewer experienced poor customer service.
“No Shipping confirmation for over two weeks.”
Severe communication failures and long delays; issue eventually corrected after six weeks.
“Terrible Customer Service - unacceptable experience, unreasonable and rude conduct.”
Multiple purchases satisfied; delivery times reasonable and items pleasing.
“I'm extremely pleased with all my purchases.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Memoky is an online furniture retailer. It sells home and office pieces including sofas, sectionals, desks, dining chairs, and barstools. Each product page lists specs, dimensions, and materials. Customers can pick shipping and delivery options and reach customer support for help with orders.