Reviews Analyzed
21
We Collect & Analyze Reviews
Memoky
Experiences & Reviews
Memoky is an online furniture and home décor retailer selling sofas, chairs, tables and related home accessories through an e-commerce storefront. Consumers researching Memoky often focus on delivery, returns, customer service responsiveness, product condition on arrival, and comparative pricing. When checking reviews, look for details about shipping, damage handling, return or replacement policies, and named staff interactions to assess service reliability.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
26d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Reviewers commonly describe prompt, professional delivery and hands-on customer-service problem solving, with most issues resolved by staff.
Share of mentions
Strong
25%
💰
Value for money
Several reviewers highlight competitive pricing and discounting, sometimes comparing products favorably against higher-priced retailers.
Share of mentions
Strong
7%
⚡
User experience
Customers report generally smooth ordering and checkout, responsive service for backorders, and occasional installation or delivery conveniences.
Share of mentions
Strong
6%
🔧
Product quality
Many reviewers praise product materials and finish; a few report shipping damage but note replacements or repairs were arranged.
Share of mentions
Strong
14%
📞
Communication
Most reviewers cite fast, personable responses from named staff; isolated cases note initial delays that were later addressed.
Share of mentions
Strong
22%
⭐
Overall experience
Overall impressions are positive: customers recommend the company for product quality, pricing and responsive service after problems.
Share of mentions
Strong
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – October 2025).
Pottery Barn quality at a far better price
"I was unfamiliar with Memoky when I discovered they sell the same brass barstools as Pottery Barn. PB sells them for $499 each while Memoky sells them..."
Kristine
Trustpilot
Oct 01, 2025
Featured for: Highlights value and quality
Shipping Damage
"The outdoor coffee table I ordered arrived damaged. This table is from an excellent brand name and is a beautiful piece. However it is manufactured an..."
Iris
Trustpilot
Oct 01, 2025
Featured for: Shows damage and service recovery
BEWARE
"I ordered a coffee table from this site over other sites because it was on sale. Only AFTER I ordered it and it charged me, did a confirmation email t..."
Courtney Herron
Trustpilot
Oct 01, 2025
Featured for: Illustrates communication problem then resolution
Memoky has great customer service…and Prices
"Memoky has great customer service people, a special shout out to Patty who has helped me make multiple purchases, answers questions and represents Mem..."
Sophia Sage
Trustpilot
Oct 01, 2025
Featured for: Representative of repeat purchases
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Davis
trustpilot.com
Oct 01, 2025
I am very pleased with the product
I am very pleased with the product I ordered. I love it! The delivery...
c
customer
trustpilot.com
Oct 01, 2025
Final verdict!
Our order was lost in shipment through no fault of Memoky. Jacob was instrumental in finding the product we ordered and getting it delivered to us...
S
Sophia Sage
trustpilot.com
Oct 01, 2025
Memoky has great customer service…and Prices
Memoky has great customer service people, a special shout out to Patty who has helped me make multiple purchases, answers questions and represents Mem...
K
Kristine
trustpilot.com
Oct 01, 2025
Pottery Barn quality at a far better price
I was unfamiliar with Memoky when I discovered they sell the same brass barstools as Pottery Barn. PB sells them for $499 each while Memoky sells them...
D
DaMeshea Shorts
trustpilot.com
Oct 01, 2025
It took three (3) delivery drivers to…
It took three (3) delivery drivers to get my cabinet in the house. Flawless execution, very...
S
Sunshine07
trustpilot.com
Oct 01, 2025
Excellent Customer Service
I ordered the Four Hands Hawkins Dining Chair from Memoky and absolutely in love with the product and the customer service from this company. I ordere...
I
Iris
trustpilot.com
Oct 01, 2025
Shipping Damage
The outdoor coffee table I ordered arrived damaged. This table is from an excellent brand name and is a beautiful piece. However it is manufactured an...
K
Kaeja Korty
trustpilot.com
Oct 01, 2025
Best customer service ever
Best customer service ever! I needed a bedframe quickly and they responded right away and helped with getting the shippi...
L
Lisa
trustpilot.com
Oct 01, 2025
What a gem of a store
What a gem of a store. They are amazing to work with...kind, and just want happy customers. I was treated like a queen. My chairs are magn...
S
Shlomi Batya
trustpilot.com
Oct 01, 2025
I had a great experience working with…
I had a great experience working with this business. Customer service is very simple. If you have a delay or any other problem they’ll answer the...
K
Kitt Mattingly
trustpilot.com
Oct 01, 2025
Responsive real live people
Fantastic experience with...
E
Elaine P.
trustpilot.com
Oct 01, 2025
The Sideboard Saga
My order arrived as scheduled, albeit damaged. The Customer Service at Memoky is bar none. Jacob went above and beyond to ensure that the second sideb...
E
Evelyn Kelley
trustpilot.com
Oct 01, 2025
Highly Recommend!
Memoky is awesome to work with! The team is very responsive and friendly - Jaco...
L
Linda
trustpilot.com
Oct 01, 2025
I ordered a beautiful console from…
I ordered a beautiful console from Memoky. It was on backorder, but they made sure I got it as soon as it was available. Great company,...
C
Courtney Herron
trustpilot.com
Oct 01, 2025
BEWARE
I ordered a coffee table from this site over other sites because it was on sale. Only AFTER I ordered it and it charged me, did a confirmation email t...
H
Hendrika Brouwer
trustpilot.com
Oct 01, 2025
Customer service with real peple!
Company did something I have not experienced in a long time from a business. They were nice, actu...
N
Natan D.
trustpilot.com
Oct 01, 2025
Amazing experience from start to…
Amazing experience from start to finish!!! I ordered two extra desks for my business and it was delivered and installed earlier than I was promised. T...
J
Joe Prefontaine
trustpilot.com
Oct 01, 2025
Expectations exceeded
I was very pleased with the responsiveness to the problem of damage to a shipment I received. Memoky was professional and pleasant in resolving the is...
A
Alix M
trustpilot.com
Oct 01, 2025
Memoky was very responsive and honored…
Memoky was very responsive and honored a discount code I forgot to enter when I made my purchase. I didn't follow up for a long time,...
L
Linda Chiappetta
trustpilot.com
Oct 01, 2025
Good experience
Most of these negative reviews are because of COVID and furniture is back-logged. Wayfair has furniture that won't be shipped for up to 10 weeks. It's...
Conclusion
Reviewers most often point to responsive, hands-on customer service and competitive pricing as reasons they would return. Multiple customers mention named representatives (for example Jacob and Patricia) who helped resolve shipping or ordering issues. A minority of reviews report items arriving damaged or delays with backorders, but these are usually followed by prompt replacements or refunds. If you’re comparing sellers, inspect Memoky’s shipping, packaging, and return policies and expect direct customer support for issue resolution.