Reviews point to two issues: trouble reaching customer service and a reported product defect. One reviewer says several emails about a return got no reply. Another says the piñatas arrived empty and calls the purchase disappointing, yet still gives a high numeric rating. The sample is small and includes both service and product complaints.
Examples from available reviews (Dec 2021 – Mar 2026).
Customer service did not respond to return requests despite multiple emails.
“customer service is non-existent”
Merchants are now selling empty piñatas, causing customer disappointment.
“Very Disappointing in this Company !!”
One reviewer says customer service never replied to return requests, even after multiple emails. This is the main service complaint and appears once in the sample.
The reviews do not mention price or value. This sample does not support a value-for-money read.
One review says the piñata arrived empty and describes the experience as disappointing. Another links a poor experience to return requests that went unanswered, which disrupted the post-purchase process.
One reviewer reports empty piñatas being sold. That same review still gives a high numeric rating, creating a mixed signal on product perception.
A reviewer calls customer service "non-existent" and says several emails received no response. This communication issue appears in a single sample entry.
The two reviews point in different directions: one focuses on unresolved returns and low satisfaction, while the other reports a product defect but gives a high score. With so few reviews, broader conclusions about typical experience remain limited.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: March 2026
Customer service did not respond to return requests despite multiple emails.
“customer service is non-existent”
Very Disappointing in this Company !!
Cake stands are available for purchase from the merchants on Meri Meri, and they come in a variety of sizes.
Recently we have seen an increase in the number of pinatas that have not yet been filled, which is a change from our customary practice of only purchasing pinatas that have already been filled with candy.
One merchant claimed that "pinatas must be left empty for safety reasons," while others added that it was also due to sanitation concerns, which we might understand if the piñata was made of glass.
We don't have a positive outlook on the situation.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Meri Meri designs and sells party supplies and paper goods. The range includes paper plates, napkins, cake toppers, decorations, piñatas, stickers, and craft kits. The company sells items for children's parties, seasonal events, and DIY crafts. Products are available through retail stores, online marketplaces, and wholesale distributors.