The sampled reviews highlight product and support issues: reviewers reported unexpected empty piñatas and at least one item that did not meet quality expectations, plus an inability to obtain return authorization via email. If you consider buying MERI MERI products, check product descriptions carefully (for example, whether a piñata is sold filled or empty) and confirm the retailer’s return policy. Document communications and retain proof of purchase when initiating returns, since one reviewer reported no replies after multiple emails. For shoppers who need prompt customer support, these reviews suggest verifying seller responsiveness before purchase.
Examples from available reviews (Dec 2021 – Feb 2026).
Merchants are now selling empty piñatas, causing customer disappointment.
“Very Disappointing in this Company !!”
Customer service did not respond to return requests despite multiple emails.
“customer service is non-existent”
Limited data: one review reports unresponsive or absent customer service, describing failed return attempts and an inability to obtain return authorization.
No reviewers explicitly discussed price or value; there are no direct comments about cost, perceived worth, or refunds tied to value.
One review references website instructions (RMA requirement) and reports difficulty completing the return process due to lack of responses.
Both reviews raise product-related concerns: empty piñatas contrary to prior expectations and at least one item described as not meeting expected quality.
One reviewer reports multiple unanswered emails about returns; another notes merchant explanations for product changes but not responsive resolution.
Both reviewers express disappointment with recent purchases, citing product mismatch and unsuccessful attempts to resolve issues via returns or support.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Customer service did not respond to return requests despite multiple emails.
“customer service is non-existent”
Very Disappointing in this Company !!
Cake stands are available for purchase from the merchants on Meri Meri, and they come in a variety of sizes.
Recently we have seen an increase in the number of pinatas that have not yet been filled, which is a change from our customary practice of only purchasing pinatas that have already been filled with candy.
One merchant claimed that "pinatas must be left empty for safety reasons," while others added that it was also due to sanitation concerns, which we might understand if the piñata was made of glass.
We don't have a positive outlook on the situation.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Meri Meri is a maker and seller of party supplies and paper decorations, focused on themed partyware, cards, and children’s accessories. The brand is commonly sold through retailers and online stores and is known for decorative party products and paper goods.