Reviews Analyzed
2
We Collect & Analyze Reviews
MERI MERI
Experiences & Reviews
Meri Meri is a maker and seller of party supplies and paper decorations, focused on themed partyware, cards, and children’s accessories. The brand is commonly sold through retailers and online stores and is known for decorative party products and paper goods.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
14d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Limited data: one review reports unresponsive or absent customer service, describing failed return attempts and an inability to obtain return authorization.
Share of mentions
Mixed
14%
💰
Value for money
No reviewers explicitly discussed price or value; there are no direct comments about cost, perceived worth, or refunds tied to value.
Share of mentions
Mixed
0%
⚡
User experience
One review references website instructions (RMA requirement) and reports difficulty completing the return process due to lack of responses.
Share of mentions
Mixed
14%
🔧
Product quality
Both reviews raise product-related concerns: empty piñatas contrary to prior expectations and at least one item described as not meeting expected quality.
Share of mentions
Weak
29%
📞
Communication
One reviewer reports multiple unanswered emails about returns; another notes merchant explanations for product changes but not responsive resolution.
Share of mentions
Mixed
14%
⭐
Overall experience
Both reviewers express disappointment with recent purchases, citing product mismatch and unsuccessful attempts to resolve issues via returns or support.
Share of mentions
Weak
29%
Our Independent Methodology
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Featured Customer Experiences
Representative examples from 2 verified reviews (December 2021 – October 2025).
Pinatas
"Very Disappointing in this Company !!
Cake stands are available for purchase from the merchants on Meri Meri, and they come in a variety of sizes.
Recently we have seen an increase in the number of pinatas that have not yet been filled, which is a change from our customary practice of only purchasing pinatas that have already been filled with candy.
One merchant claimed that "pinatas must be left empty for safety reasons," while others added that it was also due to sanitation concerns, which we might understand if the piñata was made of glass.
We don't have a positive outlook on the situation.
"
wIltson Wills
Collected.reviews
Dec 15, 2021
Featured for: product-quality focused, negative tone
Cute products but customer service is…
"Cute products but customer service is non-existent, which is extremely unfortunate for returns when on their website it specifies a Return Authorizati..."
Angelina
Trustpilot
Oct 01, 2025
Featured for: notes return procedure and RMA
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
A
Angelina
trustpilot.com
Oct 01, 2025
Cute products but customer service is…
Cute products but customer service is non-existent, which is extremely unfortunate for returns when on their website it specifies a Return Authorizati...
w
wIltson Wills
Collected.reviews
Dec 15, 2021
Pinatas
Very Disappointing in this Company !!
Cake stands are available for purchase from the merchants on Meri Meri, and they come in a variety of sizes.
Recently we have seen an increase in the number of pinatas that have not yet been filled, which is a change from our customary practice of only purchasing pinatas that have already been filled with candy.
One merchant claimed that "pinatas must be left empty for safety reasons," while others added that it was also due to sanitation concerns, which we might understand if the piñata was made of glass.
We don't have a positive outlook on the situation.
Conclusion
The sampled reviews highlight product and support issues: reviewers reported unexpected empty piñatas and at least one item that did not meet quality expectations, plus an inability to obtain return authorization via email. If you consider buying MERI MERI products, check product descriptions carefully (for example, whether a piñata is sold filled or empty) and confirm the retailer’s return policy. Document communications and retain proof of purchase when initiating returns, since one reviewer reported no replies after multiple emails. For shoppers who need prompt customer support, these reviews suggest verifying seller responsiveness before purchase.