A recurring group of reviews describes paid crowdfunding orders that never arrived, with Kickstarter and Indiegogo backers still waiting after years. Several reviewers say the company stopped responding or gave unhelpful replies when they asked for updates. Others describe the robot as a fun, educational companion that children enjoy. A smaller set mentions app crashes, the robot not responding, and slow support.
Examples from available reviews (Dec 2021 – Mar 2026).
Ordered Miko Neo and Swap on Kickstarter six years ago, never received.
“I ordered the Miko Neo and Swap boards on Kickstarter 6 years ago, and they never arrived.”
Backed boards six years ago with no product and poor communication.
“Communication dried up or was unhelpful.”
App frequently crashes and robot often fails to respond; support was slow.
“The app frequently crashes and the robot often fails to respond to commands.”
Kids enjoy playing and learning with the Miko robot companion.
“My kids love playing and learning with Miko.”
Backers repeatedly say they never received products they funded on Kickstarter or Indiegogo six years ago. Several describe long waits that ended without a fix. A few service complaints also mention missed scheduled deliveries that were not tied to crowdfunding.
Multiple reviewers say they paid for crowdfunded products that were never delivered, leaving their paid orders unresolved. Some customers who did receive devices report high satisfaction, suggesting good value when the product works. Direct comparisons of price to features come up only rarely.
Many users call the robot easy to use and highly engaging for children, with kids picking it up quickly for play and learning. A small cluster reports unstable apps and a robot that becomes unresponsive. Those usability issues often appear alongside complaints about slow support.
Reviewers highlight the robot’s educational content and interactive play, often calling it engaging and amazing. Criticism of physical build quality shows up only occasionally. When the device works, reviews are strongly positive about learning and enjoyment.
Several reviewers say the company’s replies faded out or turned unhelpful when they followed up about undelivered orders. People asking for help with app or delivery problems also describe slow or insufficient responses. A smaller number mention genuinely helpful interactions.
Reviews split sharply: long-time crowdfunding backers describe unresolved non-delivery and poor communication, while current users praise the robot’s educational benefits. That gap drives the polarized tone across reviewers. Only a few comments land in a neutral middle.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Ordered Miko Neo and Swap on Kickstarter six years ago, never received.
“I ordered the Miko Neo and Swap boards on Kickstarter 6 years ago, and they never arrived.”
Backed Miko Neo and Swap on Kickstarter six years ago, never delivered.
“I backed the Miko Neo and Swap boards on Kickstarter, but they never arrived.”
Backed boards six years ago with no product and poor communication.
“Communication dried up or was unhelpful.”
Ordered Miko Neo and Swap boards on Kickstarter six years ago, undelivered.
“I ordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived”
Backed the chessboard on Indiegogo six years ago and still no product.
“it's been six years...Still no product.”
Waited six years for a product and ultimately did not receive it.
“Waiting 6 years for a product and not getting it in the end is no small feat- especially when you invested in their project from the very beginning.”
Ordered Miko and Swap boards six years ago and they never arrived.
“I ordered Miko and swap boards 6 years ago but they never arrived.”
Ordered Miko Neo and Swap via Kickstarter six years ago and not delivered.
“I ordered the Miko Neo and Swap boards via Kickstarter 6 years ago and they were never delivered.”
Ordered Miko Neo and Swap boards on Kickstarter six years ago, never arrived.
“iordered Miko Neo and Swap boards on kickstarter 6 years ago and they never arrived Note in the review they acquired Squareoff and are responsible for delivering the boards”
Reviewer states they are very happy with their experience.
“Iam very happy”
Backed boards over six years ago and received neither product nor resolution.
“I ordered the Miko Neo and Swap boards on Kickstarter over 6 years ago, and they never arrived.”
Backed Miko boards six years ago and never received product or support.
“I never received the boards I paid for.”
Kids enjoy playing and learning with the Miko robot companion.
“My kids love playing and learning with Miko.”
Most users reported being happy with their overall experience.
“Most users were happy with their overall experience.”
Backed the Miko Neo and Swap chess boards six years ago, undelivered.
“Still Waiting After 6 Years”
Miko Robot offers engaging educational activities that many children enjoy.
“a fun and engaging educational companion for kids”
Reviewer says the product is really amazing and impressive.
“This is really amazing 😍”
Ordered wine for New Year's party and delivery missed despite schedule.
“not only did nothing turn up in time”
App frequently crashes and robot often fails to respond; support was slow.
“The app frequently crashes and the robot often fails to respond to commands.”
I was a little nervous about the size of this robot, but after seeing my son play with it for a few days I was totally shocked at how easily he picked everything up. He has started to talk more, laugh and smile more. The Miko 3 is a great device for kids who want to learn programming and robotics. It is also super easy to use and it comes with access to many different courses and projects, and it looks super cool. Miko's one of the most advanced robots I've seen in a while. My son loves it! Very pleased with this purchase.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Miko makes interactive robots for children that combine a physical device with companion mobile apps. The company offers educational content and software focused on play-based learning and early STEM exposure. Its robots use voice interaction and app-controlled features for conversations and guided activities. Products are sold through the company website and third-party retailers. Miko also ships software updates that add content and features to its devices.