Bag arrived missing shoulder strap and company did not respond to emails.
“the bag came without the shoulder strap.”
Review content shows a mix of consistent positives and recurring negatives. Many buyers praise leather feel, solid packaging, useful pocket layouts and reliable delivery tracking; several customers report repeat purchases. However, a noticeable subset experienced product defects (peeling, staining, missing hardware) or difficulties with returns and email responses. Prospective buyers should verify return and warranty terms, check sizing measurements against their needs, and consider contacting customer support before purchase.
Examples from available reviews (Apr 2022 – Feb 2026).
Bag arrived missing shoulder strap and company did not respond to emails.
“the bag came without the shoulder strap.”
Faux leather is peeling and zippers failing after two months.
“The fake leather is peeling off the corners after 2 months.”
High-quality leather bag with excellent packaging and reliable delivery.
“The bag itself is definitely leather and made to a very high quality”
Perfect travel size, holds essentials and includes quality packaging.
“Perfect size for my upcoming travels”
Deliveries are often timely and well packaged, but several buyers report missing items, return costs or delayed responses on exchanges.
Some reviewers call the bags affordable and worth the price; others highlight extra return costs or feel the item did not match its price.
Users praise pocket layout and travel suitability; recurring complaints concern weight, sizing discrepancies and overstuffing affecting functionality.
Many reviewers report good leather, hardware and packaging, while a minority describe issues like peeling, staining, color irregularities or missing parts.
Several buyers note helpful order tracking and responsive product updates; a smaller number report unanswered emails and poor post‑sale replies.
Overall impressions lean positive with repeat buyers and travel endorsements, offset by some negative experiences tied to defects or unresolved service issues.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (39) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Great for everyday and travel with abundant card holder slots.
“Love all the card holder slots-more than I have ever seen in a purse”
Lovely color but leather is too stiff for reviewer.
“the leather is very stiff not what I want”
Exceptional quality and built-in wallet, but glasses pocket magnet is too weak.
“the magnet holding the glasses pocket is too weak and is constantly dropping open”
High-quality, well-organized bag with useful pockets and RFID blocking.
“it is RFID blocking.”
Beautifully made; reviewer confirmed delivery with company and bought another.
“It is beautifully made.”
Arrived on time in beautiful packaging; high-quality, environmentally conscious purchase.
“The handbag arrived beautifully boxed, exactly when it was supposed to.”
Great quality and fast shipping, advertising unclear about included straps.
“does include a leather short and long strap which was unclear in the advertising”
Purse met expectations with excellent quality.
“The purse was the excellent quality as expected.”
Leather peeled within days; reviewer considers quality very bad.
“Leather peels within first days of use.”
Favorite small, lightweight travel purse with RFID feature; repeat buyer.
“This will be my travel purse moving forward because of the RFID feature”
Ideal travel purse holding essentials with a sturdy strap deterring theft.
“This purse is the perfect traveling companion.”
Eyewear pocket is a game-changer; perfect travel size and very packable.
“The pocket that holds my eyewear is the reason I first ordered.”
Reviewer did not like the purse and felt it looked cheap.
“Didn’t love The purse. Looks cheap”
Initial excellent service and replacement, but company failed to follow up later.
“they haven’t replied to my latest message.”
Beautiful color and bag fits essentials exactly as advertised.
“Beautiful color and an amazing bag!”
Reviewer finds this an especially great crossbody for traveling.
“This is an especially great crossbody bag for traveling.”
Compact bag with useful glasses compartments and excellent wallet section.
“the wallet section in the front of the purse is outstanding”
Reviewer states this is a great product.
“Great product.”
Company facilitated a color exchange and reviewer loves the shoulder bag.
“Minooy was very helpful in exchanging it for a different color.”
High-quality, well-designed bag delivered promptly and nicely packaged.
“The quality and design are perfect.”
Bag arrived missing shoulder strap and company did not respond to emails.
“the bag came without the shoulder strap.”
Great quality and glasses holder, but overfilling prevents phone in pocket.
“too much and your phone won’t fit in the outside pocket.”
Initially skeptical, found purse very well made with natural leather.
“It's very well made.”
Black crossbody bag still leaves stains on clothing after a year.
“it is STILL leaving black stains on my clothing.”
First bag was great; second had muddy color and costly return shipping.
“the color was not rich, just looked muddy.”
Beautiful, high-quality purse but slightly larger and heavier than advertised.
“the purse I received is a little heavier and deeper than the measurements on their web site”
Repeat buyer who loves the bag's size and quality and bought another.
“I loved my first Aphrodite crossbody bag so much, I ordered another color!”
Perfect travel size, holds essentials and includes quality packaging.
“Perfect size for my upcoming travels”
Soft leather purse with many pockets; reviewer is very happy.
“This is a beautiful purse.”
New bag not yet used; leather is nice with desired compartments.
“The leather is very nice and it has all the compartments I wanted.”
Faux leather is peeling and zippers failing after two months.
“The fake leather is peeling off the corners after 2 months.”
Top-notch leather and lovely purse, but heavy and flap obstructs usage.
“the leather quality is top-notch.”
Disappointed by poor material and workmanship; purse too flimsy to stand.
“Very disappointed in the lack of quality in the material & workmanship.”
Ideal travel bag that kept essentials handy during a 12-day trip.
“Perfect for 12 day trip in Spain”
Bag is stylish but uncomfortably heavy for long walking days.
“The bag was very heavy.”
Positive experience with company and beautiful bags.
“Great company to work with and beautiful bags”
Bags arrived quickly with gorgeous packaging; buyer ordered multiple times.
“they came within 10 days and the packaging is gorgeous.”
Works well with convenient wallet, but leather started peeling on top.
“the leather on the top part of the bag started peeling.”
High-quality leather bag with excellent packaging and reliable delivery.
“The bag itself is definitely leather and made to a very high quality”
I recently purchased a leather crossbody bag from Minooy and I am completely satisfied with my experience. The website was easy to navigate, and the selection of bags was impressive. It was evident that each product offered on their site is carefully crafted with high-quality materials.
The ordering process went smoothly, and the shipping was relatively fast. When I received the bag, it exceeded my expectations. Its appearance matched the photos online perfectly- beautiful rich brown leather with elegant hardware accents.
What impressed me most about this purchase though wasn't only its aesthetic appeal but also its functionality. This crossbody effortlessly accommodates all my essentials while still feeling lightweight enough to carry around all day long without any discomfort.
Overall, I highly recommend Minooy for anyone looking for stylish yet practical high-quality leather accessories at an affordable price point.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Minooy is an e-commerce brand offering handbags and leather accessories. People searching reviews typically look for product durability, shipping performance, customer service responsiveness, sizing accuracy, and return policies. Independent review summaries help prospective buyers evaluate craftsmanship, packing and delivery, and after‑sales support before purchasing.