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Minooy
Reviews & Experiences

Review content shows a mix of consistent positives and recurring negatives. Many buyers praise leather feel, solid packaging, useful pocket layouts and reliable delivery tracking; several customers report repeat purchases. However, a noticeable subset experienced product defects (peeling, staining, missing hardware) or difficulties with returns and email responses. Prospective buyers should verify return and warranty terms, check sizing measurements against their needs, and consider contacting customer support before purchase.

Overview & Key Metrics

Review count
40
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Deliveries are often timely and well packaged, but several buyers report missing items, return costs or delayed responses on exchanges.

💰

Value for money

Some reviewers call the bags affordable and worth the price; others highlight extra return costs or feel the item did not match its price.

User experience

Users praise pocket layout and travel suitability; recurring complaints concern weight, sizing discrepancies and overstuffing affecting functionality.

🔧

Product quality

Many reviewers report good leather, hardware and packaging, while a minority describe issues like peeling, staining, color irregularities or missing parts.

📞

Communication

Several buyers note helpful order tracking and responsive product updates; a smaller number report unanswered emails and poor post‑sale replies.

Overall experience

Overall impressions lean positive with repeat buyers and travel endorsements, offset by some negative experiences tied to defects or unresolved service issues.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (39) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Cathy Kelly usability

Great for everyday and travel with abundant card holder slots.

“Love all the card holder slots-more than I have ever seen in a purse”

Feb 03, 2026 · trustpilot.com
No usability

Lovely color but leather is too stiff for reviewer.

“the leather is very stiff not what I want”

Feb 02, 2026 · trustpilot.com
Kim Rambo Bell usability

Exceptional quality and built-in wallet, but glasses pocket magnet is too weak.

“the magnet holding the glasses pocket is too weak and is constantly dropping open”

Feb 02, 2026 · trustpilot.com
Kim Ber Lee quality

High-quality, well-organized bag with useful pockets and RFID blocking.

“it is RFID blocking.”

Jan 09, 2026 · trustpilot.com
Joan Stone quality

Beautifully made; reviewer confirmed delivery with company and bought another.

“It is beautifully made.”

Jan 08, 2026 · trustpilot.com
dianalluch experience

Arrived on time in beautiful packaging; high-quality, environmentally conscious purchase.

“The handbag arrived beautifully boxed, exactly when it was supposed to.”

Jan 03, 2026 · trustpilot.com
Dan Lock communication

Great quality and fast shipping, advertising unclear about included straps.

“does include a leather short and long strap which was unclear in the advertising”

Jan 01, 2026 · trustpilot.com
Monika Sayers quality

Purse met expectations with excellent quality.

“The purse was the excellent quality as expected.”

Dec 08, 2025 · trustpilot.com
Abby quality

Leather peeled within days; reviewer considers quality very bad.

“Leather peels within first days of use.”

Dec 08, 2025 · trustpilot.com
LORELIE COLE experience

Favorite small, lightweight travel purse with RFID feature; repeat buyer.

“This will be my travel purse moving forward because of the RFID feature”

Dec 08, 2025 · trustpilot.com
Lucretia experience

Ideal travel purse holding essentials with a sturdy strap deterring theft.

“This purse is the perfect traveling companion.”

Dec 02, 2025 · trustpilot.com
Synda Bee usability

Eyewear pocket is a game-changer; perfect travel size and very packable.

“The pocket that holds my eyewear is the reason I first ordered.”

Dec 01, 2025 · trustpilot.com
Mckayla Sundin quality

Reviewer did not like the purse and felt it looked cheap.

“Didn’t love The purse. Looks cheap”

Dec 01, 2025 · trustpilot.com
Queen of Spoons communication

Initial excellent service and replacement, but company failed to follow up later.

“they haven’t replied to my latest message.”

Nov 27, 2025 · trustpilot.com
Emily experience

Beautiful color and bag fits essentials exactly as advertised.

“Beautiful color and an amazing bag!”

Nov 08, 2025 · trustpilot.com
Kimberly experience

Reviewer finds this an especially great crossbody for traveling.

“This is an especially great crossbody bag for traveling.”

Nov 01, 2025 · trustpilot.com
Valerie May usability

Compact bag with useful glasses compartments and excellent wallet section.

“the wallet section in the front of the purse is outstanding”

Oct 11, 2025 · trustpilot.com
Patricia Smith quality

Reviewer states this is a great product.

“Great product.”

Oct 09, 2025 · trustpilot.com
Kathy B service

Company facilitated a color exchange and reviewer loves the shoulder bag.

“Minooy was very helpful in exchanging it for a different color.”

Oct 02, 2025 · trustpilot.com
Christine quality

High-quality, well-designed bag delivered promptly and nicely packaged.

“The quality and design are perfect.”

Oct 01, 2025 · trustpilot.com
Stephen Evans communication

Bag arrived missing shoulder strap and company did not respond to emails.

“the bag came without the shoulder strap.”

Oct 01, 2025 · trustpilot.com
Lily usability

Great quality and glasses holder, but overfilling prevents phone in pocket.

“too much and your phone won’t fit in the outside pocket.”

Oct 01, 2025 · trustpilot.com
E. N. quality

Initially skeptical, found purse very well made with natural leather.

“It's very well made.”

Oct 01, 2025 · trustpilot.com
Lisa Chamberlain quality

Black crossbody bag still leaves stains on clothing after a year.

“it is STILL leaving black stains on my clothing.”

Oct 01, 2025 · trustpilot.com
c km quality

First bag was great; second had muddy color and costly return shipping.

“the color was not rich, just looked muddy.”

Oct 01, 2025 · trustpilot.com
Kim Bearup usability

Beautiful, high-quality purse but slightly larger and heavier than advertised.

“the purse I received is a little heavier and deeper than the measurements on their web site”

Oct 01, 2025 · trustpilot.com
Beth Smith experience

Repeat buyer who loves the bag's size and quality and bought another.

“I loved my first Aphrodite crossbody bag so much, I ordered another color!”

Oct 01, 2025 · trustpilot.com
Christine Dart usability

Perfect travel size, holds essentials and includes quality packaging.

“Perfect size for my upcoming travels”

Oct 01, 2025 · trustpilot.com
maria quality

Soft leather purse with many pockets; reviewer is very happy.

“This is a beautiful purse.”

Oct 01, 2025 · trustpilot.com
Patrica N quality

New bag not yet used; leather is nice with desired compartments.

“The leather is very nice and it has all the compartments I wanted.”

Oct 01, 2025 · trustpilot.com
Cl quality

Faux leather is peeling and zippers failing after two months.

“The fake leather is peeling off the corners after 2 months.”

Oct 01, 2025 · trustpilot.com
DM in IL quality

Top-notch leather and lovely purse, but heavy and flap obstructs usage.

“the leather quality is top-notch.”

Oct 01, 2025 · trustpilot.com
Vicki Whiteman quality

Disappointed by poor material and workmanship; purse too flimsy to stand.

“Very disappointed in the lack of quality in the material & workmanship.”

Oct 01, 2025 · trustpilot.com
Mdoe experience

Ideal travel bag that kept essentials handy during a 12-day trip.

“Perfect for 12 day trip in Spain”

Oct 01, 2025 · trustpilot.com
M. Manning usability

Bag is stylish but uncomfortably heavy for long walking days.

“The bag was very heavy.”

Oct 01, 2025 · trustpilot.com
Kim experience

Positive experience with company and beautiful bags.

“Great company to work with and beautiful bags”

Oct 01, 2025 · trustpilot.com
Deborah Kirby experience

Bags arrived quickly with gorgeous packaging; buyer ordered multiple times.

“they came within 10 days and the packaging is gorgeous.”

Oct 01, 2025 · trustpilot.com
Jd quality

Works well with convenient wallet, but leather started peeling on top.

“the leather on the top part of the bag started peeling.”

Oct 01, 2025 · trustpilot.com
Denise quality

High-quality leather bag with excellent packaging and reliable delivery.

“The bag itself is definitely leather and made to a very high quality”

Oct 01, 2025 · trustpilot.com
Jorge 5/5

I recently purchased a leather crossbody bag from Minooy and I am completely satisfied with my experience. The website was easy to navigate, and the selection of bags was impressive. It was evident that each product offered on their site is carefully crafted with high-quality materials.

The ordering process went smoothly, and the shipping was relatively fast. When I received the bag, it exceeded my expectations. Its appearance matched the photos online perfectly- beautiful rich brown leather with elegant hardware accents.

What impressed me most about this purchase though wasn't only its aesthetic appeal but also its functionality. This crossbody effortlessly accommodates all my essentials while still feeling lightweight enough to carry around all day long without any discomfort.

Overall, I highly recommend Minooy for anyone looking for stylish yet practical high-quality leather accessories at an affordable price point.

Apr 05, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Minooy

Minooy is an e-commerce brand offering handbags and leather accessories. People searching reviews typically look for product durability, shipping performance, customer service responsiveness, sizing accuracy, and return policies. Independent review summaries help prospective buyers evaluate craftsmanship, packing and delivery, and after‑sales support before purchasing.