This single available review highlights helpful in-person assistance, clear online product displays, and perceived good pricing for a faucet purchase. The reviewer credits the salesperson with practical renovation ideas and reports a successful bathroom remodel. They state they are happy with the purchase and plan to return, which indicates satisfaction in this instance. Because the analysis is based on one review, shoppers should seek additional reviews or product details for a fuller picture of Modern Bathroom's consistency.
Examples from available reviews (Mar 2018 – Feb 2026).
Found the needed faucet at a good price with amazing service.
“The customer service was amazing!”
Single review describes customer service as "amazing" and a salesperson who provided helpful ideas during the bathroom remodel.
Reviewer explicitly cites an "excellent price" and found the exact faucet needed, indicating perceived good value for this purchase.
Reviewer notes product pages are well displayed online, allowing detailed inspection and confidence when making the decision to buy.
Reviewer reports the product matched project requirements (single-hole faucet) and contributed to a successful bathroom remodel.
Reviewer highlights direct interaction with a knowledgeable salesperson who offered guidance and renovation ideas during the purchase.
Reviewer expresses overall satisfaction, credits Modern Bathroom with a successful remodel outcome, and states intent to return for more items.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Replacement vanity arrived with problems and overall product quality was poor.
“Quality of merch is poor overall.”
Company said item was discontinued despite manufacturer confirming availability.
“The item I ordered showed it was in stock.”
Product was promised in stock but later declared unavailable.
“Was told product was in stock.”
We were working on a project that required a single hole faucet. After searching the internet, we found Modern Bathroom. They had exactly what we were looking for at an excellent price. Everything is nicely displayed so you can check it out in detail and make your decision. The customer service was amazing! The salesperson was very helpful and gave us a lot of ideas on how we can renovate our kids bathroom, which was our project. We purchased the items we need and we are happy with the service. Thank you for making our bathroom remodel a success!
We will come back to purchase more of the items we need for our new bathroom.
Order couldn't be fulfilled but customer service communicated well.
“I give them 5 stars for their great customer service.”
Customer service responded promptly and reminded about product inspection.
“Was very impressed with the level of customer service.”
Smooth transaction for clients despite COVID-19 setbacks; pleased with service.
“I had a very smooth transaction for my clients”
Reviewer emphasizes repeated communication failures and frustration.
“What we have hear is a failure to communicate.”
Orders arrived damaged or incomplete, with defective sinks and poor countertops.
“Both marble countertops were bad.”
Communications were timely, shipping fast, and value was good.
“Excellent timely communications.”
Vanity arrived cracked and manufacturer's response lacked empathy or support.
“I reported it outside the damage policy”
Order canceled after claiming out of stock and unresponsive customer service.
“Our system automatically cancels the order once it's out stock”
Product quality was good and shipping was fast with complete delivery information.
“Good quality.”
New vanity is beautiful and well made; delivery and communication excellent.
“We are so happy with our new vanity!”
Vanity quality good and price fair despite delayed shipping and minor damage.
“Vanity is good quality”
Cancellation led to excessive return, restocking, and storage fees reducing refund drastically.
“Total refund: ($90.21)”
Reviewer appreciated the fast shipping and quick delivery.
“Thanks for the quick shipping!”
The product was delivered as advertised and met expectations.
“Product delivered as advertised.”
Initial broken sink was replaced quickly under a no-hassle exchange policy.
“no hassle exchange policy”
Vanity arrived undamaged with better-than-expected quality and finish.
“The vanity came in undamaged and it is beautiful.”
Order had not shipped after more than a month; reviewer warns others.
“MY ORDER STILL HASNT SHIPPED AND ITS BEEN OVER A MONTH.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Modern Bathroom is a retailer focused on bathroom fixtures and accessories, offering product listings and details aimed at homeowners and professionals. The company presents items online so shoppers can compare styles, specs, and pricing before purchase.