Reviews show a pattern of mixed product reliability: several users report wearable pumps and parts failing early or underperforming, while other products like bottle washers and carriers receive consistent praise. Customer service is often highlighted as responsive and able to resolve issues (for example, replacement pumps and quick replies), but several reviewers also describe slow responses or restrictive return/parts policies. For prospective buyers, check warranty details, return terms, and availability of replacement parts (batteries, valves, flanges) before purchase. If relying on a pump daily, consider verifying flange sizes and replacement-part listings, and contact support about expected service response times prior to ordering.
Examples from available reviews (Dec 2021 – Feb 2026).
Customer service sent a replacement pump quickly and was very helpful.
“she couldn't have been more helpful”
Pump caused bleeding and the return policy only covers unused items.
“M6 pump made me bleed multiple times”
Pump barely expressed milk, and another brand yielded much higher output.
“The pump barely expressed milk”
Customer support was slow and replacement parts were hard to obtain.
“Customer support isn’t good and they are slow to respond.”
Multiple reviewers describe fast, helpful customer service and timely replacements; service interactions are frequently cited as a reason they continued using products.
Several reviewers judged products not worth their price after early wear or failures; complaints often link product breakdowns to poor perceived value.
Many users report convenience and time savings (portable pumps, bottle washer); a subset report fit, sizing, or usability issues that reduced satisfaction.
Reviews are divided: positive reports of durable, effective items (washers, carriers) alongside frequent reports of pump breakage, poor suction, and parts failing.
Some reviewers praise prompt, helpful responses; others report slow replies, difficult returns, or unclear replacement-part guidance from support.
Overall experiences vary: numerous satisfied customers cite saved time and solid service, while others report unusable or unsafe pumps and poor returns handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
My wife was having problems with nursing, so we looked at the sale items in Momcozy company. We were assisted by my customer service representative and were given a special deal on our breast pump accessory. Our order was dispatched quickly, and we have been very happy since then. Momcozy advised me in making sure that the breast pump adjusts on my flow rate and I got exactly what I wanted. I tried it and found it very helpful. Working efficiently with less stress. I'm really thankful to momcozy for their guidance and support! Reach out to them any day if you want help with your breastfeeding!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Momcozy is a consumer brand focused on breastfeeding and baby-care products, including wearable breast pumps, bottle washers and sterilizers, feeding accessories, carriers, and baby furniture. The company commonly sells direct-to-consumer online and through third-party marketplaces and provides customer support and related product resources for parents researching breastfeeding and baby-care equipment.