Monnier Frères (1 reviews)

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Overall
9.6

Monnier Frères

Most people love luxury items. Where do you go to purchase your luxury goods such as hats, bags and shoes? Luxury items exude class, and can add a bit of glamour to any outfit. Would you like to own a bag made by Gucci? Or perhaps a scarf from Alexander McQueen? Where would one go to find these items? There are many choices out there from various online shops. While searching for these items, you may have come across the name Monnier Freres and wondered about its products and services. Real-world people have shared their experiences and insights when buying from this company of their products, policies, processes, and procedures to help would-be shoppers with more information. By reading those customer reviews on peer review platforms such as Collected.Reviews, customers can make better-informed decisions. That’s the power of customer reviews.

About Monnier Freres:
Monnier Freres was founded in 2011. This company is an online luxury accessories shop for men and women, with items such as accessories, bags and shoes available on their online shop. The company was started by Jean Monnier, and has offices in the United States.

Products and Services of Monnier Freres:
Monnier Freres’ online shop offers products for men and women, with products listed in categories of bags, shoes, jewelry, and accessories. The company offers accessories such as hats, leather goods, belts, sunglasses, and scarves. Monnier Freres stocks brands from designers such as Alexander McQueen, Balenciaga, Gucci, Jimmy Choo, Marc Jacobs, Polo Ralph Lauren, Stella McCartney, Versace, and many more. Bags are listed in categories such as totes, backpacks, sling bags, belt bags, handbags and purses, crossbodies, and clutches. Customers of Monnier Freres’ online shop are able to search the company’s products by category, item, or by designer name.

Customers can make payment on Monnier Freres’ online shop using express payment services AliPay, ApplePay, PayPal, and UnionPay, as well as credit cards from American Express, Maestro, MasterCard, and Visa.

Monnier Freres offers customers fixed rate shipping on all their products, with the shipping cost added to the orders’ totals in the checkout process. Shipping is carried out by DHL and usually takes between 2 to 4 business days to be delivered.

This company operates a 30-day returns policy. To start the returns process, customers must contact the company’s customer service department to obtain returns shipping information and print the prepaid returns shipping label. Items eligible for return and refund must be in an as-new, unused condition, with an unused label, brand label, dust bag, box and all original packaging. Refunds are paid out within 10 business days of the items reaching the company’s facilities.

Compliments, Complaints and Tips of Monnier Freres:
Have you bought any products or items from X before? What did you think of their online shop? Was it easy to navigate and find the right products to complete your task? Did their online shop offer your preferred method of payment? Did your order arrive on time and in good condition? Did you need to return any items and if so, what did you make of their staff’s customer services? Would you recommend this company to friends and family members? Please consider writing a customer review so that other would-be shoppers will know exactly what to expect from this company. Your experience and feedback on their products, processes, procedures, and customer services are invaluable to other people who are searching for more information on this company, products, and services.

Reviews, complaints & experiences

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

Monnier Frères - All reviews
  • Dolores C
    13-12-2021

    Manu Atelier bag

    First of all, there's no confirmation email sent to me after I placed the order. Secondly, I’ve not received the order yet , no one knows what happened , monnierfreres sent the shipment they said and dhl said that it’s not been handed to them. Anyways, I’m still waiting for investigations to happen , who knows who’s at fault here , meanwhile I’m still waiting for my purchase, but I’m so disappointed with this shop. It was my first time ordering from them and I’m regretting not ordering from a local store in my town. So, I’d advise any potential customer to keep away from them. They are not trustworthy!

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    Overall
    9.5
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