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We Collect & Analyze Reviews

Monster Pub
Experiences & Reviews

Monster Pub is an e‑commerce brand selling consumer personal devices and accessories. This summary aggregates customer feedback so prospective buyers can evaluate delivery reliability, product durability, app features and customer support before purchasing.

Overview & Key Metrics

Reviews Analyzed 12
Positive Sentiment 17%
Latest Review 15d
Overall Rating
1.7

Our Analysis

🎯

Service quality

Most reviewers report delayed, missing, or long shipments; a small number report timely delivery. Shipping reliability appears inconsistent.

Share of mentions
21%
Weak
💰

Value for money

Multiple customers reported lost payments, unexpected membership fees, or costly replacement parts and described poor refund outcomes.

Share of mentions
19%
Weak
⚡

User experience

Reports vary: some find devices comfortable and functional, while others note poor fit, weak performance, or app feature gating.

Share of mentions
6%
Mixed
🔧

Product quality

Several reviewers described breakage, short-lived charging or weak vibration; a minority received items that worked as expected.

Share of mentions
10%
Weak
📞

Communication

Frequent complaints about unresponsive customer service: missing confirmation emails, no replies to chats or emails, and deleted reviews.

Share of mentions
19%
Weak
⭐

Overall experience

Most reviewers expressed negative overall experiences due to delivery failures and lack of support; a small number reported satisfactory orders.

Share of mentions
25%
Weak

View all 12 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 12 reviews

All Customer Reviews

Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: October 2025

K
Katie Stapleton
trustpilot.com Oct 01, 2025

I bought a product and did receive it…

I bought a product and did receive it within 1 month. The product itself was as described. However, I assuming the controls could be shared via a...

D
Dani G
trustpilot.com Oct 01, 2025

Do not buy

Do not buy, do not buy…. It’s too big for women vagina, feels very unco...

n
n h
trustpilot.com Oct 01, 2025

Charging cable is designed to break

had this product for a week or two before the charger broke. awful quality, it was designed to break. I went onto their website to see what kind of ca...

J
JO
trustpilot.com Oct 01, 2025

Seems just fine so far

They shipped it straight to me. It took a few days but I...

K
Kayla Dean
trustpilot.com Oct 01, 2025

Never got a confirmation email

Never got a confirmation email, now that a decent time has passed and I...

S
Samantha
trustpilot.com Oct 01, 2025

A Complete Fraud!!

A Complete Fraud!!! I purchased and tried to contact them to verify the status of my s...

d
deborah nogueira
trustpilot.com Oct 01, 2025

TERRIBLE shipping & customer service

The item didn't arrive and they simply don't answer my attempts to get a refund...

A
Anon
trustpilot.com Oct 01, 2025

I would rate 0 stars if I could

I would rate 0 stars if I could. Horrible horrible horrible customer service. To start it took over 3 months to arrive. When it did it stopped chargin...

A
Ashley van Lierop
trustpilot.com Oct 01, 2025

I didn't recieve anything in 6 months

I didn't recieve anything in 6 months, its a scamm....

C
Chris D Carpenter
trustpilot.com Oct 01, 2025

This is a scam

This is a scam. Only way to get your money is going to bank and dispute. As it says in the shipping...

A
Angry Victim
trustpilot.com Oct 01, 2025

SPAM! Don’t buy!

I would rate it 0 if that’s an available option. I paid and they claimed they shipped the order. It was supposed to be expedited shipping but I didn’t...

S
Sohpia Miller
Collected.reviews Dec 18, 2021

Monster pub® 2-Remote Vibrator



If there is no other alternative, I would give it a score of 0.

I placed my purchase and made my payment on the same day.

They said that the order had been dispatched.

Despite the fact that it was supposed to be fast delivery, I didn't receive anything for three weeks after ordering it.

So I checked my tracking number, and they indicated everything had been delivered, but I had received absolutely nothing in return.

I attempted to contact their firm through both online chats and email, but received Zero Response Whatsoever.

I called the postal service, but received no response.

Tell me how this isn't a phishing message!

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Conclusion

Customer feedback is dominated by reports of delayed or missing shipments and unresponsive customer service. Several reviewers describe product failures (chargers breaking, stopped working) and unexpected costs such as membership fees or expensive replacement parts. A minority of buyers report receiving items quickly and functioning as expected. If you consider purchasing, check tracking closely, confirm refund and dispute options with your payment provider, and verify any app or membership costs before payment.