Customer feedback is dominated by reports of delayed or missing shipments and unresponsive customer service. Several reviewers describe product failures (chargers breaking, stopped working) and unexpected costs such as membership fees or expensive replacement parts. A minority of buyers report receiving items quickly and functioning as expected. If you consider purchasing, check tracking closely, confirm refund and dispute options with your payment provider, and verify any app or membership costs before payment.
Examples from available reviews (Dec 2021 – Oct 2025).
Seems just fine so far - They shipped it straight to me. It took a few days but I...
I bought a product and did receive it within 1 month. The product itself was as described. However, I assuming the controls could be shared via a...
Charging cable is designed to break - had this product for a week or two before the charger broke. awful quality, it was designed to break. I went onto their website to see what kind of ca...
SPAM! Don’t buy! - I would rate it 0 if that’s an available option. I paid and they claimed they shipped the order. It was supposed to be expedited shipping but I didn’t...
Most reviewers report delayed, missing, or long shipments; a small number report timely delivery. Shipping reliability appears inconsistent.
Multiple customers reported lost payments, unexpected membership fees, or costly replacement parts and described poor refund outcomes.
Reports vary: some find devices comfortable and functional, while others note poor fit, weak performance, or app feature gating.
Several reviewers described breakage, short-lived charging or weak vibration; a minority received items that worked as expected.
Frequent complaints about unresponsive customer service: missing confirmation emails, no replies to chats or emails, and deleted reviews.
Most reviewers expressed negative overall experiences due to delivery failures and lack of support; a small number reported satisfactory orders.
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: October 2025
I bought a product and did receive it within 1 month. The product itself was as described. However, I assuming the controls could be shared via a...
Do not buy, do not buy…. It’s too big for women vagina, feels very unco...
Charging cable is designed to break - had this product for a week or two before the charger broke. awful quality, it was designed to break. I went onto their website to see what kind of ca...
Seems just fine so far - They shipped it straight to me. It took a few days but I...
Never got a confirmation email, now that a decent time has passed and I...
A Complete Fraud!!! I purchased and tried to contact them to verify the status of my s...
TERRIBLE shipping & customer service - The item didn't arrive and they simply don't answer my attempts to get a refund...
I would rate 0 stars if I could. Horrible horrible horrible customer service. To start it took over 3 months to arrive. When it did it stopped chargin...
I didn't recieve anything in 6 months, its a scamm....
This is a scam. Only way to get your money is going to bank and dispute. As it says in the shipping...
SPAM! Don’t buy! - I would rate it 0 if that’s an available option. I paid and they claimed they shipped the order. It was supposed to be expedited shipping but I didn’t...
Monster pub® 2-Remote Vibrator -
If there is no other alternative, I would give it a score of 0.
I placed my purchase and made my payment on the same day.
They said that the order had been dispatched.
Despite the fact that it was supposed to be fast delivery, I didn't receive anything for three weeks after ordering it.
So I checked my tracking number, and they indicated everything had been delivered, but I had received absolutely nothing in return.
I attempted to contact their firm through both online chats and email, but received Zero Response Whatsoever.
I called the postal service, but received no response.
Tell me how this isn't a phishing message!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Monster Pub is an e‑commerce brand selling consumer personal devices and accessories. This summary aggregates customer feedback so prospective buyers can evaluate delivery reliability, product durability, app features and customer support before purchasing.