Monster Pub
Experiences & Reviews
Monster Pub is an eโcommerce brand selling consumer personal devices and accessories. This summary aggregates customer feedback so prospective buyers can evaluate delivery reliability, product durability, app features and customer support before purchasing.
Overview & Key Metrics
Our Analysis
Service quality
Most reviewers report delayed, missing, or long shipments; a small number report timely delivery. Shipping reliability appears inconsistent.
Value for money
Multiple customers reported lost payments, unexpected membership fees, or costly replacement parts and described poor refund outcomes.
User experience
Reports vary: some find devices comfortable and functional, while others note poor fit, weak performance, or app feature gating.
Product quality
Several reviewers described breakage, short-lived charging or weak vibration; a minority received items that worked as expected.
Communication
Frequent complaints about unresponsive customer service: missing confirmation emails, no replies to chats or emails, and deleted reviews.
Overall experience
Most reviewers expressed negative overall experiences due to delivery failures and lack of support; a small number reported satisfactory orders.
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias โ just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 12 verified reviews (December 2021 โ October 2025).
Seems just fine so far
"They shipped it straight to me. It took a few days but I..."
I bought a product and did receive itโฆ
"I bought a product and did receive it within 1 month. The product itself was as described. However, I assuming the controls could be shared via a..."
Charging cable is designed to break
"had this product for a week or two before the charger broke. awful quality, it was designed to break. I went onto their website to see what kind of ca..."
SPAM! Donโt buy!
"I would rate it 0 if thatโs an available option. I paid and they claimed they shipped the order. It was supposed to be expedited shipping but I didnโt..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (11) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
I bought a product and did receive itโฆ
I bought a product and did receive it within 1 month. The product itself was as described. However, I assuming the controls could be shared via a...
Do not buy
Do not buy, do not buyโฆ. Itโs too big for women vagina, feels very unco...
Charging cable is designed to break
had this product for a week or two before the charger broke. awful quality, it was designed to break. I went onto their website to see what kind of ca...
Seems just fine so far
They shipped it straight to me. It took a few days but I...
Never got a confirmation email
Never got a confirmation email, now that a decent time has passed and I...
A Complete Fraud!!
A Complete Fraud!!! I purchased and tried to contact them to verify the status of my s...
TERRIBLE shipping & customer service
The item didn't arrive and they simply don't answer my attempts to get a refund...
I would rate 0 stars if I could
I would rate 0 stars if I could. Horrible horrible horrible customer service. To start it took over 3 months to arrive. When it did it stopped chargin...
I didn't recieve anything in 6 months
I didn't recieve anything in 6 months, its a scamm....
This is a scam
This is a scam. Only way to get your money is going to bank and dispute. As it says in the shipping...
SPAM! Donโt buy!
I would rate it 0 if thatโs an available option. I paid and they claimed they shipped the order. It was supposed to be expedited shipping but I didnโt...
Monster pubยฎ 2-Remote Vibrator
If there is no other alternative, I would give it a score of 0.
I placed my purchase and made my payment on the same day.
They said that the order had been dispatched.
Despite the fact that it was supposed to be fast delivery, I didn't receive anything for three weeks after ordering it.
So I checked my tracking number, and they indicated everything had been delivered, but I had received absolutely nothing in return.
I attempted to contact their firm through both online chats and email, but received Zero Response Whatsoever.
I called the postal service, but received no response.
Tell me how this isn't a phishing message!
Conclusion
Customer feedback is dominated by reports of delayed or missing shipments and unresponsive customer service. Several reviewers describe product failures (chargers breaking, stopped working) and unexpected costs such as membership fees or expensive replacement parts. A minority of buyers report receiving items quickly and functioning as expected. If you consider purchasing, check tracking closely, confirm refund and dispute options with your payment provider, and verify any app or membership costs before payment.