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We Collect & Analyze Reviews

Movies Unlimited
Experiences & Reviews

Movies Unlimited is an online retailer focused on physical-format movies, including DVDs and Blu-rays, and often stocks hard-to-find or out-of-print titles. The company sells through an e-commerce storefront (and historically through catalogs), ships physical media to customers, and maintains order/customer support channels. People researching Movies Unlimited commonly seek information about inventory, shipping times, and post-order customer service.

Overview & Key Metrics

Reviews Analyzed 10
Positive Sentiment 20%
Latest Review 17d
Overall Rating
1.7

Our Analysis

🎯

Service quality

One reviewer describes helpful, professional staff who corrected an order error and followed up; overall evidence is limited.

Share of mentions
17%
Mixed
💰

Value for money

None of the reviews explicitly discuss price or whether purchases represented good value, so cost-effectiveness cannot be assessed.

Share of mentions
0%
Mixed

User experience

A long-time customer noted that delivery 'took a while,' indicating possible slow shipping; few comments on ordering or site usability.

Share of mentions
17%
Weak
🔧

Product quality

One reviewer received the wrong DVD initially (fulfillment error) before the correct item was sent; no reports on item defects.

Share of mentions
17%
Weak
📞

Communication

A reviewer reported polite, professional responses and an apologetic follow-up email after a shipping mistake; sample size is small.

Share of mentions
17%
Mixed

Overall experience

Both substantive reviewers said they would order again; one praised service recovery despite a fulfillment error.

Share of mentions
33%
Strong

Our Independent Methodology

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Data Collection

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 10 reviews

All Customer Reviews

Sources: Collected.reviews (9) · Trustpilot (1) · Quotes shortened · As of: October 2025

T
Terry Madonia
trustpilot.com Oct 01, 2025

Long Time Customer- Very Pleased....

I have been ordering from Movies Unlimited for many years, back to when they sent a catalog and I ordered movies on VHS. The order I just placed to...

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Collected.reviews Jun 26, 2022

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Rebecca Grayson
Collected.reviews Dec 10, 2021

Bishop's wife's DVDS



For a long time, I wished I could watch Bishop's wife's movie and I found it on the Movies Unlimited site, so I placed my order immediately. I ordered 3 DVDs. Mine and two for my sisters as a gift. On the said date, I received the wrong DVD from them. I contacted them and they said that they would send the correct DVD out (which they did). They were very nice and professional. They even sent a follow-up email apologizing for the mix-up. I have nothing but good things to say about this company. I would definitely order from them again."

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Conclusion

Review data here is limited but consistent across substantive entries: customers who left detailed comments experienced occasional fulfillment delays or errors, and one report shows the company corrected an incorrect shipment and followed up with an apology. A long-time customer accepted slower delivery when Movies Unlimited was the only source for specific titles. Several reviews in this dataset contain little or no detail, limiting the dataset's usefulness for broad judgments. For shoppers, check current shipping estimates and contact options before ordering, and be aware that available reviews indicate problems are sometimes resolved by customer service.