Reviews Analyzed
21
We Collect & Analyze Reviews
Mr Riegillio
Experiences & Reviews
Mr Riegillio appears as an online retailer of leather apparel and related garments and accessories. Consumers researching the brand typically look for information about product quality, sizing accuracy, delivery speed, returns and customer support based on e-commerce purchases.
Overview & Key Metrics
Positive Sentiment
71%
Latest Review
18d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Reviews report many fast, helpful responses and successful issue resolutions, but also repeated accounts of rude or unprofessional handling during returns or disputes.
Share of mentions
Mixed
21%
💰
Value for money
Some customers cite strong value during sales and good prices for quality, while isolated reports mention unexpected return costs or delayed refunds.
Share of mentions
Mixed
1%
⚡
User experience
Many buyers describe fast delivery and smooth purchases; however, several note inconsistent sizing, damaged packaging and frustrating return or follow-up procedures.
Share of mentions
Mixed
18%
🔧
Product quality
Multiple reviews praise material, fit and items matching photos, yet there are recurring reports of defects, poor finishing and occasional mislabelled materials.
Share of mentions
Mixed
19%
📞
Communication
Communication is inconsistent: a number of customers report quick, helpful replies, while others describe ignored emails, dismissive replies or excessive newsletter emails.
Share of mentions
Mixed
15%
⭐
Overall experience
Overall impressions are split: many repeat buyers report satisfaction with quality and service, while a significant minority report unresolved issues and lost trust.
Share of mentions
Mixed
26%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
First class service
"I have purchased several items from MR.Riegillio and I have been impressed by the quality, styles, choices and fit of each of the items I received. Th..."
Trevor Harris
Trustpilot
Oct 01, 2025
Featured for: praises service and value
Worst Customer Service Ever
"Ordered the Mehron leather snake pants, when I received it, the print was clearly bad. That would have been all fine had they simply taken it back for..."
Lenhard Scherb
Trustpilot
Oct 01, 2025
Featured for: details defect and refusal
Return Experience
"Update: The Mr. R folks wrote back, took care of the issue, and are processing the refund. The whole process was frustrating, but I appreciate them ma..."
Hawke
Trustpilot
Oct 01, 2025
Featured for: mixed return resolution
issue with an item that ws damaged
"Had an issue with an item that was damaged on trying on, on receiving yesterday Emailed the guys and immediately got a response and we had exchanged m..."
Mark
Trustpilot
Oct 01, 2025
Featured for: prompt replacement for damage
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
J
Julian Weiland
trustpilot.com
Oct 01, 2025
Great customer support
I had placed an order through an online shop for the christmas elves, but unfortunately, the product was never delivered. After waiting for some time...
M
Mark
trustpilot.com
Oct 01, 2025
issue with an item that ws damaged
Had an issue with an item that was damaged on trying on, on receiving yesterday Emailed the guys and immediately got a response and we had exchanged m...
H
Hawke
trustpilot.com
Oct 01, 2025
Return Experience
Update: The Mr. R folks wrote back, took care of the issue, and are processing the refund. The whole process was frustrating, but I appreciate them ma...
Y
Yussuf Manes
trustpilot.com
Oct 01, 2025
Nicest customer support I ever…
Nicest customer suppo...
R
Rob Robertson
trustpilot.com
Oct 01, 2025
Poor finishing on leather trousers – issue dismissed by support
I ordered a pair of leather trousers, which were delivered promptly. However, the leg hems were simply cut off without any stitching or proper finishi...
G
Gioele Amaro
trustpilot.com
Oct 01, 2025
When i first discover
When i discover the website i was not sure, but one thing was really exactly what i was looking for so i decide to have only one cheap purchase and se...
M
Mr James Bosley
trustpilot.com
Oct 01, 2025
Ridiculously inaccurate sizing and…
Ridiculously inaccurate sizing and mediocre quality. I'm really glad I didn't order any m...
J
Jonathan Day
trustpilot.com
Oct 01, 2025
If you're buying online, just, dont…
Their clothes are nice *when they are made right. I've ordered from here half a dozen times, and almost every time there has an been issue. Ordering t...
P
PulaPaul
trustpilot.com
Oct 01, 2025
Great quality products with very good…
Great quality products with very good service and speedy delivery. Be sure to check sizing carefully before ordering, but using thei...
S
Sergio González Espino
trustpilot.com
Oct 01, 2025
Very good quality and fast to arrive
Very good quality and fast to arrive. I live in Spain and in one wee...
T
Trevor Harris
trustpilot.com
Oct 01, 2025
First class service
I have purchased several items from MR.Riegillio and I have been impressed by the quality, styles, choices and fit of each of the items I received. Th...
D
DANIEL FORSYTH
trustpilot.com
Oct 01, 2025
First time customer
First time customer and will definitely be ordering again.First Class delivery and service...
L
Lee
trustpilot.com
Oct 01, 2025
Great Service
Great company to deal with, First time i have used them & will definitely be ordering again (even got my friends ordering!), quick fast delivery. The...
G
Ginet
trustpilot.com
Oct 01, 2025
They are lying
They are lying. They told me that I could exchange it free of charge or get a refund. Even though they are small, they did not want to exchange it wit...
L
Lenhard Scherb
trustpilot.com
Oct 01, 2025
Worst Customer Service Ever
Ordered the Mehron leather snake pants, when I received it, the print was clearly bad. That would have been all fine had they simply taken it back for...
B
Buffi Gear on Games
trustpilot.com
Oct 01, 2025
Everything about you is great
Everything about you...
P
Patrik
trustpilot.com
Oct 01, 2025
Fast delivery
The product was delivered extremely quickly an...
M
Maxpayne
trustpilot.com
Oct 01, 2025
Great shop and so good
...
C
Corby Taylor
trustpilot.com
Oct 01, 2025
Best customer service ever!
Wow, every time I order from here I am surprised by the quality of the clothing and the professional and fantastic customer service. I bought items fr...
D
Dan
trustpilot.com
Oct 01, 2025
Poor customer service ignoring multiple…
Poor customer service ignoring multiple emails. Size and measurements not accurate on website, I double checked and made sure size matched, had to ret...
Conclusion
Customer feedback for Mr Riegillio is mixed. Many reviewers praise fast delivery, strong materials and helpful agents who resolved damaged or missing items. At the same time, multiple customers report inconsistent sizing, occasional production defects or poor finishing, and several describe frustrating return or refund experiences. Communication quality varies: some buyers highlight quick, personal responses while others experienced ignored emails or dismissive replies. Prospective buyers should check sizing charts carefully, document any defects on receipt, and be aware that return handling appears to be uneven across cases.