Reviews Analyzed
9
We Collect & Analyze Reviews
My Geek Box
Experiences & Reviews
My Geek Box is an online retailer and subscription service focused on pop-culture and geek-themed merchandise. It offers individual collectibles, apparel and curated monthly boxes aimed at fans of movies, comics and TV franchises.
Overview & Key Metrics
Positive Sentiment
44%
Latest Review
18d
Overall Rating
2.4
Our Analysis
🎯
Service quality
Some customers describe helpful, hands-on staff for custom orders, but several reviews report oversold items, failed cancellations and unresolved refunds.
Share of mentions
Weak
19%
💰
Value for money
Value is rarely discussed; one family canceled subscriptions because the total monthly cost for multiple boxes became unaffordable.
Share of mentions
Mixed
3%
⚡
User experience
Many reviewers report late, missing or cancelled orders and preorder delays; a smaller number describe consistent, satisfying subscription experiences.
Share of mentions
Weak
24%
🔧
Product quality
Some buyers praise custom items and box contents, while others report damaged packages, duplicate items across months or missing boxes.
Share of mentions
Mixed
11%
📞
Communication
Multiple reviews mention generic replies, no follow-ups or conflicting staff messages; a few reviewers note prompt, friendly customer-service responses.
Share of mentions
Weak
19%
⭐
Overall experience
Overall impressions are mixed: a minority praise product quality and service, while many recent reviews report fulfillment and refund problems.
Share of mentions
Mixed
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 9 verified reviews (December 2021 – October 2025).
Back to The Future Clockwork hoddie
"
I've placed multiple orders with My Geek Box over the course of several years and must say that it's been a pleasure doing business with them each and every time.
They specialize in custom geeky items that may be manufactured to order and tailored to match your exact needs and preferences.
The items I've ordered have ranged from t-shirts to a life-size reproduction of Boba Fett's helmet, and each and every one of them has exceeded my expectations and gone above and beyond.
A member of the My Geek Box team will work closely with you to bring your ideas to life and ensure that you are entirely delighted with the final product. "
Justine Nailer
Collected.reviews
Dec 15, 2021
Featured for: Long-term positive customer experience
Well here we go DONT BUY ANYTHING FROM…
"Well here we go DONT BUY ANYTHING FROM THIS COMPANY . I TRYED TO BUY A $464.00 ITEM ONLY TO BE TOLD THEY OVER SOLD IT AN..."
Michael Hall
Trustpilot
Oct 01, 2025
Featured for: Oversold item, refund complaint
SCAM!! DO NOT ORDER!!!
"SCAM!!! You will never receive subscription box and there is only a mass generated email as a response!! Placed order subscription for my son to recei..."
Kelly Minniti
Trustpilot
Oct 01, 2025
Featured for: Subscription box never received
We truly enjoyed My Geek Box but had way too many shipping issues
"We truly enjoyed My Geek Box at first. The kids enjoyed making videos of the cool finds inside. We had problems with boxes showing up damaged, showing..."
Jessica Vogel
Trustpilot
Oct 01, 2025
Featured for: Prompt service but shipping issues
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 9 reviews
All Customer Reviews
Sources: Trustpilot (8) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Deandra Darby
trustpilot.com
Oct 01, 2025
Only received half my order
Back in February, I purchased two Funko pops from them. The first one came, and it took about a month to receive it. The second one never came. When I...
M
Michael Hall
trustpilot.com
Oct 01, 2025
Well here we go DONT BUY ANYTHING FROM…
Well here we go DONT BUY ANYTHING FROM THIS COMPANY . I TRYED TO BUY A $464.00 ITEM ONLY TO BE TOLD THEY OVER SOLD IT AN...
A
Ashli Delesandro-Ross
trustpilot.com
Oct 01, 2025
Honestly Bad experience
Honestly, it has been a bad experience. I don't usually like to complain. I placed an order on 12-22-2021. My order hadn't even been sent to the wareh...
M
M Y
trustpilot.com
Oct 01, 2025
Don’t shop here
I preordered three items that said expected March 2021. Well March is over and not even shipped or anything. Just cancelled it I don’t even want to de...
K
Kelly Minniti
trustpilot.com
Oct 01, 2025
SCAM!! DO NOT ORDER!!!
SCAM!!! You will never receive subscription box and there is only a mass generated email as a response!! Placed order subscription for my son to recei...
J
Jessica Vogel
trustpilot.com
Oct 01, 2025
We truly enjoyed My Geek Box but had way too many shipping issues
We truly enjoyed My Geek Box at first. The kids enjoyed making videos of the cool finds inside. We had problems with boxes showing up damaged, showing...
A
April Carter
trustpilot.com
Oct 01, 2025
We love geek box for the most part
We love geek box for the most part. I have it for my son as a reward for good grades and chores. I get the leftovers from what he doesn’t want (game o...
l
lisa wilgosz
trustpilot.com
Oct 01, 2025
Happy with all of Geek Box!
I had 2 subscriptions for 2 of my 3 kids for Geek Box kids. We did 6 months and were happy with most all of the contents in each box (the only items w...
J
Justine Nailer
Collected.reviews
Dec 15, 2021
Back to The Future Clockwork hoddie
I've placed multiple orders with My Geek Box over the course of several years and must say that it's been a pleasure doing business with them each and every time.
They specialize in custom geeky items that may be manufactured to order and tailored to match your exact needs and preferences.
The items I've ordered have ranged from t-shirts to a life-size reproduction of Boba Fett's helmet, and each and every one of them has exceeded my expectations and gone above and beyond.
A member of the My Geek Box team will work closely with you to bring your ideas to life and ensure that you are entirely delighted with the final product.
Conclusion
Reviews show a clear pattern: some customers receive high-quality custom items and enjoy subscription contents, while many recent reports cite fulfillment failures, long preorder delays and refund problems. Multiple reviewers describe generic or missing communication around cancelled or late orders, though a few note prompt, friendly customer-service interactions. Product issues cited include damaged deliveries and repeated items in successive boxes. If you consider My Geek Box, review preorder and cancellation policies, monitor order tracking closely, and use a payment method with dispute protections.