Reviews focus on hardware and software problems, with repeated complaints about the bike, the monitor, and intermittent tech. Several reviewers also question the price for the amount of workout content offered. One reviewer reported a good experience with both the product and support, standing out from the rest.
Examples from available reviews (Feb 2026).
Reviewer found the bike and customer service unsatisfactory.
“Save your money and join a gym”
Reviewer found poor value due to higher price, limited content, and bad support.
“the monitor that comes with the bike is worthless”
Reviewer pleased with the bike and helpful customer service.
“I am very pleased with the product.”
Reviewer experienced buggy tech and unsatisfactory customer support.
“The tech is buggy and intermittent.”
Three reviews mention post-sale support. One describes support as helpful, while two call customer service unsatisfactory or poor. Together, they show mixed experiences with how issues get handled.
Negative takes on value come up repeatedly. Reviewers point to a high price, limited content, and a monitor described as “worthless” as the main reasons. No review makes the case that the product clearly offers superior value for its price.
Several reviewers report problems with the parts users interact with. They cite a monitor that doesn’t work, buggy and intermittent tech, and limited workout content that makes the product feel less useful. Only one review describes the experience as smooth.
Several reviews criticize hardware quality, citing an unsatisfactory bike and a monitor that fails. One reviewer says they’re satisfied with the product, contrasting with the negative comments. Overall, impressions of the hardware are split.
Direct communication with the company comes up in three reviews. Some interactions are described as helpful, while others are called unsatisfactory, suggesting uneven results. The comments center on responses to technical and quality problems.
Most reviews focus on hardware issues, software problems, and weak value for money. One positive review praising both the product and support stands apart, creating a clear split in experiences. The overall tone leans negative, with one notable favorable outlier.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (4) · Quotes shortened · As of: February 2026
Reviewer found the bike and customer service unsatisfactory.
“Save your money and join a gym”
Reviewer found poor value due to higher price, limited content, and bad support.
“the monitor that comes with the bike is worthless”
Reviewer pleased with the bike and helpful customer service.
“I am very pleased with the product.”
Reviewer experienced buggy tech and unsatisfactory customer support.
“The tech is buggy and intermittent.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
MYXfitness designs and sells connected home fitness equipment, including a stationary bike with a built-in display. It also offers a digital membership with on-demand and instructor-led workouts available through the app and the bike display. Metrics such as heart rate and workout duration sync to the MYX mobile app for tracking progress. MYXfitness sells equipment and digital subscriptions through its website and authorized retailers.