Reviews Analyzed
5
We Collect & Analyze Reviews
MYXfitness
Experiences & Reviews
MYXfitness offers connected home fitness equipment—most notably a stationary exercise bike—paired with a subscription-based on-demand workout service. The product line is intended for consumers seeking instructor-led classes and heart-rate–guided training at home, typically marketed as a lower-cost alternative to higher-priced competitors. Prospective buyers often research hardware quality, subscription terms, and software stability before purchase.
Overview & Key Metrics
Positive Sentiment
20%
Latest Review
29d
Overall Rating
1.8
Our Analysis
🎯
Service quality
Most reviewers reported poor customer support—multiple contacts and unresolved issues—though one buyer received prompt, effective email help on a weekend.
Share of mentions
Weak
25%
💰
Value for money
Several reviewers criticized subscription pricing changes and argued the bike’s feature access is limited without ongoing paid content.
Share of mentions
Weak
13%
⚡
User experience
Multiple reports describe buggy software, intermittent HR/headphone pairing and audio problems, and platform limitations tied to paid content.
Share of mentions
Weak
12%
🔧
Product quality
Views are mixed: some describe the bike as high quality, others call the monitor limited or the hardware merely OK.
Share of mentions
Mixed
25%
📞
Communication
Reviews do not provide consistent information about company communications or corporate transparency; data are insufficient to judge.
Share of mentions
Mixed
0%
⭐
Overall experience
Overall impressions trend negative due to recurring service and tech problems, despite isolated reports of satisfactory hardware and support.
Share of mentions
Weak
25%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (August 2022 – October 2025).
Expensive mistake... don't do it!!
"I let myself get reeled into "needing" something at home to continue to cycle at the height of the pandemic. The bike itself is OK (nothing extraordin..."
Lisette Laso
Trustpilot
Oct 01, 2025
Featured for: Comprehensive negative: price, service, UX
Buggy platform and poor customer service
"I bought a Myxfitness bike in an attempt to get something similar to Peloton without the ultra high price tag. Unfortunately that did not work out at..."
Molly B
Trustpilot
Oct 01, 2025
Featured for: Buggy platform but praises bike quality
I am happy with MYX Fitness bike…
"I recently bought an MYX Fitness bike through their partnership with Beachbody. I am very pleased with the product. I am also pleased with the custome..."
SNT
Trustpilot
Oct 01, 2025
Featured for: Positive product and quick customer service
Save your money and join a gym there is…
"Save your money and join a gym there is nothing..."
Mike Bondura
Trustpilot
Oct 01, 2025
Featured for: Short clear negative on product/service
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
M
Mike Bondura
trustpilot.com
Oct 01, 2025
Save your money and join a gym there is…
Save your money and join a gym there is nothing...
L
Lisette Laso
trustpilot.com
Oct 01, 2025
Expensive mistake... don't do it!!
I let myself get reeled into "needing" something at home to continue to cycle at the height of the pandemic. The bike itself is OK (nothing extraordin...
S
SNT
trustpilot.com
Oct 01, 2025
I am happy with MYX Fitness bike…
I recently bought an MYX Fitness bike through their partnership with Beachbody. I am very pleased with the product. I am also pleased with the custome...
M
Molly B
trustpilot.com
Oct 01, 2025
Buggy platform and poor customer service
I bought a Myxfitness bike in an attempt to get something similar to Peloton without the ultra high price tag. Unfortunately that did not work out at...
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Collected.reviews
Aug 02, 2022
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Conclusion
Reviews show a pattern of software and customer-service complaints alongside mixed views on hardware quality. Several reviewers experienced intermittent pairing and audio issues, and some say important features require a paid subscription. At the same time, some owners described the bike as well-built and noted a fast, helpful email response for a sensor issue. If you are considering MYXfitness, check current subscription terms, support and return policies, and compare platform stability and content variety with alternatives before buying.