Reviews show consistent praise for the brand’s serums and oils, with multiple customers reporting visible skin improvements. At the same time, recurring issues concern shipping speed, fulfilment reliability and customer-service handling of returns. Price and perceived value are divisive: some customers accept the cost for results, others find items overpriced. A small number of customers reported strong skin reactions; consumers with sensitive skin should patch-test products before full use and review return and shipping policies before purchasing.
Examples from available reviews (Dec 2021 – Feb 2026).
Has used products six months and reports glowing skin.
“My skin is glowing and I’ve been using those products and the cleanser for 6 months.”
Experienced severe allergic reaction and infection after using serum.
“My whole face swelled up, eyes were shoot and blisters oozing liquid.”
Paid £72 for face oil; bottle wouldn't open and return refused.
“the bottle won’t open.”
Support unresponsive and delivery often delayed, causing frustration.
“actually receiving them is an absolute nightmare.”
Shipping and fulfilment are common complaints: customers report slow international delivery, failed delivery attempts and inconsistent tracking updates.
Price is frequently discussed: some reviewers call products overpriced or misleadingly priced, while others feel the results justify the cost.
Many users praise texture, absorption, scent and visible improvements; a smaller group reports breakouts, strong reactions or unpleasant smells.
Majority of reviewers report noticeable skin improvement from serums and oils; isolated issues include packaging faults and rapid depletion.
Several reviewers report poor customer support on returns and refunds, unresponsive support emails and disputes over return or shipping charges.
Overall impressions split: many repeat buyers praise results, while others cite delivery, returns, pricing or safety concerns that produce negative reviews.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (44) · Reviews (19) · Reviews (1) · Quotes shortened · As of: February 2026
Serums produced noticeable improvement despite slow international shipping.
“They are both amazing and I noticed a difference after a week of using them both,”
Six months of use produced small improvement and better hydration.
“My skin feels more hydrated so less small lines.”
Loves serum for glowy skin despite slight expense.
“Best serum for glowy dewy skin”
Support unresponsive and delivery often delayed, causing frustration.
“actually receiving them is an absolute nightmare.”
Likes products overall but night cream may cause breakouts.
“I really like the products except the night cream.”
Loves Restore night cream and used the container completely.
“I scraped the container clean!”
Skin improved after beginning to use the face oil.
“My skin has improved since beginning to use the face oil.”
Tried Renew, saw real results and now uses most products.
“my skin has never looked so wonderful.”
Reviewer states the cleanser is the best they've ever used.
“The cleanser is the best I’ve ever used.”
Night set eliminated dryness and reviewer is very satisfied.
“The night set is my favorite and I actually look forward to using it.”
This oil noticeably improved the reviewer's skin and they love it.
“This oil has completely changed my skin! Love it!”
Reviewer has used the brand for three years and likes the feel.
“I love how it makes my face feel.”
Reviewer is enthusiastic and eagerly uses and wants more products.
“I cant wait until the end of the day to use the refresh routine products.”
Products formed a complete routine that nourishes skin and works well.
“These products nourish my skin so much!”
Reviewer appreciates the product's clean ingredients safe for nursing mothers.
“clean ingredients that are safe for nursing mamas!”
Nourishing night cream helped dryness from medications and lasts two months.
“One jar lasts me 2 months as a night cream.”
User praises oils and serums for hydration, makeup readiness, and shimmer.
“Nothing makes my skin feel as supple and moisturized as their oils”
Reviewer considers this the best body oil and has used it for two years.
“This is the best body oil I have ever bought.”
Reviewer loves new products and plans to reorder.
“Love my new products will definitely order again.”
Anti aging oil improved the reviewer's face and they love it.
“Anti aging oil works wonders for my face.”
A 71 year old user saw unprecedented results after almost two years.
“I am 71 yrs old, and have never had the results I have seen with N&T!”
Night serum and face oil leave skin smooth and moisturized.
“Leaves my face so smooth and moisturized.”
Serums and oils exceeded expectations with quick visible results and absorption.
“Naked and Thriving serums and oils exceeded my expectations with visible results as soon as I week.”
I'm in my early 30's and have always been conscientious about taking care of my skin, but I started seeing signs of aging a little more prominently in the last year or two. As a busy professional, I have to be careful about how many products I'm using on my face plus what ingredients they contain. I love the Renew Night Serum because it hydrates my skin but doesn't leave a greasy after-look. It also absorbs quickly so there's no waiting around for it to dry before being able to apply my other products. I've been using it for over six months now and there's no question that this product has made a noticeable difference in the fine lines around my eyes, mouth, and forehead. I wake up looking well-rested and with a noticeably diminished appearance of wrinkles and fine lines. Plus, it has the bonus of containing natural ingredients. For me, this is a win-win-win! — L. Jarrell
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Naked + Thriving is a direct-to-consumer skincare brand known for serums, facial oils and complementary skincare items sold online. Consumers researching the brand typically look for ingredient-focused treatments, product efficacy, shipping and return policies before buying.