Customer feedback for Neewho shows a split picture: several buyers praise garment fit, material and quick delivery, while others report wrong colors, stiff fabrics or sizing problems. Repeated criticisms focus on slow or missing responses to refund and support requests, and at least one reviewer cited return logistics that made refunds impractical. For prospective buyers: double-check sizing guidance, review return and refund terms before ordering, and expect variable shipping times. If prompt customer support and consistent color/fit are priorities, consider these recurring issues reported by multiple reviewers.
Examples from available reviews (Dec 2021 โ Feb 2026).
Orders shipped from China, sizes were incorrect, and customer service was poor.
“They advertise on the website a US address however all orders are coming from China.”
They did not respond to emails about a product issue.
“I had an issue with my product and they have not got back to me”
Great shirt and friendly, personal communication from Amy.
“the communication from amy was the icing on the cake”
The shirt fits well, is high quality, and arrived quickly.
“The fit is precise, and the material is of high quality.”
Shipping and post-sale service vary widely: some orders arrived quickly, but multiple reviewers reported long delivery times, return friction and unsatisfactory support.
Several reviewers questioned value: unexpected colors or materials, sizing problems, and partial refunds left buyers feeling refunds or replacements were inadequate.
Where described, the buying experience was straightforward and satisfying for some customers, with accurate fit and timely delivery; website or app specifics were seldom mentioned.
Product reports are mixed: multiple buyers praised material and fit, while others received wrong colors, stiff fabric, inconsistent prints or sizing that did not match expectations.
Communication experiences are uneven: several reviewers describe slow or no replies to emails and refund requests, though a few praised friendly, personal responses.
Overall impressions split: some customers report repeat purchases and quick deliveries, while a similar number report unresolved issues with returns, refunds or fit.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) ยท Reviews (16) ยท bbb.org (2) ยท Reviews (1) ยท Quotes shortened ยท As of: February 2026
Reviewer had a really good overall experience with orders.
“So far, Iโve had a really good overall experience with everything I have ordered from neewho”
Shipped fast but all three items arrived in the same color.
“Shipped fast. Ordered 3 was hoping for all different colors so everyone could have there own but recieved all the same. But work well..”
Reviewer loved the color and says item is true to size.
“Love the color. True to size.”
Item fits perfectly and matches the photo.
“Fits perfect, same as photo”
Reviewer received a surprisingly fast delivery.
“Surprisingly fast delivery! Thanks.”
Item not yet received; reviewer will contact after delivery.
“I havenโt received it yet so I will contact yโall when I receive it”
Reviewer loves the item and received many compliments.
“Absolutely love it and got lots of compliments on it!”
Excellent service and great quality clothing.
“Excellent service- great quality clothing”
Item looks and feels real; reviewer loves it.
“Looks real and feels real. I love it”
Fast shipping and high-quality product according to reviewer.
“Fast shipping, I love the quality of the product”
Reviewer did not receive the product despite delivery status.
“Never received product even after it said it was delivered.”
Reviewer says the pants are beautiful.
“El pantalรณn hermoso.”
Overall very good, but shipping fees can exceed product cost.
“ืกื"ื ืืืื ืืืื,ืจืง ืืืฉืืื ืืืงืืื ืืกืฃ ืืฆืจืื ืืฉืื ืื ืื ืืคืขืืื ืื ืืืชืจ ืืงืจ ืืืืืฆืจ ืขืฆืื”
Had a good experience and no issues.
“It was good. No issue”
Had a great experience; prices affordable and quality amazing.
“Iโve had a Great!!! experience With NEEWHO the prices are affordable the quality of clothing are amazing.”
Good quality, simple item that is a must-have for the price.
“Good quality simple and a must have for the price”
Positive experience so far; intends to buy more.
“So far so good, i will buy more”
Customer reports a positive experience so far.
“So far so good. Ty!”
Item thinner than expected but not misrepresented.
“thinner than I expected”
Fast shipping, good price, and great quality.
“Fast shipping, great price, great quality.”
Item arrived on time and matched the description.
“Item received on time and as described.”
Reviewer had an excellent overall experience with the company.
“This is one of the best online companies I've ever ordered from. They are all around great. Thank you”
Multiple return attempts received no response from customer service.
“Do not order from this company”
Decent shipping and professional online support for sizing questions.
“they were super professional with their answer.”
Hawaiian shirt fit well and was good quality; will repurchase.
“fit well and good quality”
Size issue resolved quickly with friendly, fast customer service.
“they literally swapped it out for a new one supper fast.”
Initial shirt issue resolved with replacement and good customer service.
“Customer service is great, would buy more next time”
Great shirt and friendly, personal communication from Amy.
“the communication from amy was the icing on the cake”
One shirt was much darker while the other three looked perfect.
“One of the shirts is really dark.”
They did not respond to emails about a product issue.
“I had an issue with my product and they have not got back to me”
Dress was cheap-feeling, didn't fit, and refund request went unanswered.
“the fabric was not 100% stretch polyester like advertised”
Very pleased with the outfit and earlier-than-expected delivery.
“Very please with the outfit.And came sooner than I thought”
Wrong color received and customer service responded slowly and under-refunded.
“Color is wrong.I received a pastel pink rather then the brown as advertised.”
Orders shipped from China, sizes were incorrect, and customer service was poor.
“They advertise on the website a US address however all orders are coming from China.”
The garment is absolutely wonderful.
The fit is precise, and the material is of high quality.
I was concerned about the shipping time when I placed my order, but my shirt arrived in just two days!
My shirt is a beautiful shade of blue, and the design and quality are excellent.
When I was looking for a birthday gift for my boyfriend, I came across this shirt and immediately fell in love with it.
I tried to find something similar to this shirt in nearby stores, but nothing seemed to be quite as amazing as it was on this particular day.
When the order was delivered to me, I couldn't have been happier with the experience.
The shirt arrived even more quickly than I had anticipated it would!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Neewho is an online apparel retailer offering casual clothing and novelty garments through e-commerce channels. Consumers searching Neewho reviews typically look for information about product quality, sizing, shipping times, returns and customer service. This summary aggregates reviewer feedback so shoppers can compare experiences before purchasing.