Products were authentic, affordable, and customer service was polite.
“I can vouch for the authenticity of their products”
The only review highlights authentic products, low prices, and polite customer service. It focuses on authenticity and affordability, with no complaints mentioned. With just one review, broader takeaways remain limited.
Examples from available reviews (Feb 2026).
Products were authentic, affordable, and customer service was polite.
“I can vouch for the authenticity of their products”
In the single review, customer service comes across as polite. It does not mention response time, how issues were handled, or any escalation. Service feedback is minimal and comes from one person.
The available comment directly points to low prices. The reviewer links affordability with product authenticity. Value notes stop at this one mention.
The review does not touch on site navigation, checkout, or sizing help. It also doesnโt mention delivery, returns, or any in-store experience. Beyond product and service remarks, user-experience details are missing.
The reviewer says the products are authentic. They do not mention durability, fit, or how the materials perform. Product-quality input is limited to the authenticity point.
The only communication detail is that staff were polite. There are no comments on clarity, how often updates were shared, or which channels were used. Communication feedback is limited to this single note.
That one review describes a positive purchase focused on authenticity, price, and courteous service. No negative experiences appear here. Any overall read is constrained by the single-review sample.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
This website is great, I was a bit hesitant at first because there aren't many reviews here so I am writing the first one, in terms of products, I can vouch for the authenticity of their products they are 100% original despite the low prices which is a great point. In terms of customer service, their response rate can seem slow but fear not when they eventually open they do respond to customer queries, and that too in a very polite manner. The product was exactly as advertised, and the service could not have been better.
This will not be the last time that I buy from them. Many thanks!!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Negative Underwear sells underwear and basic intimates it designs. The brand runs an online store with product pages that usually list materials and care instructions. Many pages also include size charts and photos to help shoppers choose. The website posts shipping details and a return policy, and it accepts common payment methods.