Reviews Analyzed
21
We Collect & Analyze Reviews
Next Day Contacts
Experiences & Reviews
Next Day Contacts is an online retailer of prescription contact lenses that emphasizes expedited order processing and shipment. The website accepts uploaded prescriptions and offers prescription verification and order tracking. Customers use the service to reorder daily, biweekly or monthly lenses and to receive quicker replacement deliveries. Reviewers commonly discuss shipping speed, customer support interactions and checkout or prescription workflows.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
22d
Overall Rating
3.9
Our Analysis
🎯
Service quality
Many reviewers report fast, often next‑day shipping and successful emergency deliveries; a noticeable group reports missed or delayed shipments and unfulfilled orders.
Share of mentions
Mixed
30%
💰
Value for money
A few customers say prices are comparable once other sites’ fees are considered; others call pricing or small‑order fees high or unclear.
Share of mentions
Mixed
5%
⚡
User experience
Users describe the website and prescription upload as easy and helpful, and appreciate Rx‑updates; some report friction with payment processing or cutoff rules.
Share of mentions
Mixed
6%
🔧
Product quality
Only a small number of reviews comment on lens performance; those that do describe improved vision and comfort with the supplied lenses.
Share of mentions
Mixed
3%
📞
Communication
Customer support is reported as responsive and effective in many cases (reshipping, refunds); several reviews describe unresponsiveness or inconsistent follow‑up.
Share of mentions
Mixed
22%
⭐
Overall experience
Most reviewers describe positive overall outcomes—fast delivery or successful problem resolution—while a minority report non‑delivery and unresolved issues.
Share of mentions
Strong
33%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Fastest delivery ever! 10/10
"Wow what a relief! I ordered contacts for the first time ever last Friday from contacts cart and they hadn’t shipped yet as of yesterday (Monday) and..."
Rachel Riley
Trustpilot
Oct 01, 2025
Featured for: Fast same/next-day delivery
BUYER BEWARE-SCAM COMPANY
"BUYER BEWARE: THEY DO NOT SHIP AND YOU DO NOT RECEIVE YOUR CONTACTS NEXT DAY. I ORDERED WELL BEFORE THE CUT OFF PERIOD FOR NEXT DAY DELIVERY AND THEY..."
Amie Zeoli
Trustpilot
Oct 01, 2025
Featured for: No shipment; alleges scam
Excellent Customer Service!
"This is a shout out to the rep who helped me, Henry HC. I received the wrong order at first, but it was quickly corrected with another shipment and re..."
Alma Sawyer
Trustpilot
Oct 01, 2025
Featured for: Wrong order corrected quickly
Loyal, happy customer.
"I've been using Nextday contacts for over a year now - I've had only positive experiences so long as I am VERY careful about ordering way before the c..."
SZ
Trustpilot
Oct 01, 2025
Featured for: Mentions cutoff timing; price concerns
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
H
Heather Marie
trustpilot.com
Oct 01, 2025
Delivered in one day!
On day 1 of a 13 day cross county trip in our RV, I realized I forgot to pack my contacts! I was able to order the...
M
Michael Pendley
trustpilot.com
Oct 01, 2025
Next Day Contacts is Amazing
Next Day Contacts is amazing. I live in Texas. I ordered my contacts around 1130 in the morning on Tuesday, they were on my door...
V
Virginia Fronczek
trustpilot.com
Oct 01, 2025
Rhena helped me with a problem I was…
Rhena helped me with a problem I was havin...
A
Anonymous
trustpilot.com
Oct 01, 2025
Thank you rhena grace for giving me…
Thank you rhena grace for giving me five mil...
E
Erjola Hamzaj
trustpilot.com
Oct 01, 2025
Today we meet with Miki for our home…
Today we meet with Miki for our home inspection. He was ensuring all aspects of the project were meticulously checked. He arrived on time, demonstrate...
S
Steven Anderson
trustpilot.com
Oct 01, 2025
I was worried over the weekend that I…
I was worried over the weekend that I would not receive the order for the contacts that I had placed last Thursday . It is a new prescription so I onl...
C
Chance M
trustpilot.com
Oct 01, 2025
Great
Everybody saying scam are ignorant. The fastest way is to upload a prescription rather then have them contact your eye doctor. I ordered my...
M
Meranda Covington
trustpilot.com
Oct 01, 2025
Going out of town and never received my…
Going out of town and never received my contacts. I contacte...
S
SZ
trustpilot.com
Oct 01, 2025
Loyal, happy customer.
I've been using Nextday contacts for over a year now - I've had only positive experiences so long as I am VERY careful about ordering way before the c...
A
Alenose Osezua
trustpilot.com
Oct 01, 2025
Really good service highly recommend
Really good service highly recommend. Got my order a day later t...
F
Friday
trustpilot.com
Oct 01, 2025
next few* days
Ordered Thursday, prescription verified and contacts shipped on Friday, received on Monday with next day air labeling. The website states that if you...
A
Amie Zeoli
trustpilot.com
Oct 01, 2025
BUYER BEWARE-SCAM COMPANY
BUYER BEWARE: THEY DO NOT SHIP AND YOU DO NOT RECEIVE YOUR CONTACTS NEXT DAY. I ORDERED WELL BEFORE THE CUT OFF PERIOD FOR NEXT DAY DELIVERY AND THEY...
C
Chaz Gomez
trustpilot.com
Oct 01, 2025
Placed an order two days ago…
Placed an order two days ago (Wednesday) and was told that because I placed it after 2 it wou...
S
Sam
trustpilot.com
Oct 01, 2025
"Next Day" contacts
I ordered my contacts well before the cutoff time this company requires for next day delivery, and it was on a Thursday (8/25/2022). I received an ema...
R
Rachel Riley
trustpilot.com
Oct 01, 2025
Fastest delivery ever! 10/10
Wow what a relief! I ordered contacts for the first time ever last Friday from contacts cart and they hadn’t shipped yet as of yesterday (Monday) and...
J
James
trustpilot.com
Oct 01, 2025
Nextdaycontacts.com saved my vacation.
Nextdaycontacts.com came through in a pinch. I ordered contacts from Webeyecare.com and paid $29.95 for expedited 2 day delivery. I was out of contact...
K
Krista Vargas
trustpilot.com
Oct 01, 2025
Fast and Easy!! Love them!!
I ordered my contacts on Wednesday night, and they arrived Friday! I was very busy and wasn’t able to get Contacts sooner, and all the other websites...
M
Matthew Burke
trustpilot.com
Oct 01, 2025
Steer clear of this company!
Ordered contacts that were promised next day. Received an email that evening saying my contacts were packaged and waiting to be picked up. After not r...
J
Jules Castle
trustpilot.com
Oct 01, 2025
This company always goes above and…
This company always goes above and beyond. After a mess up with the courier company - totally not their fault - they ar...
A
Alma Sawyer
trustpilot.com
Oct 01, 2025
Excellent Customer Service!
This is a shout out to the rep who helped me, Henry HC. I received the wrong order at first, but it was quickly corrected with another shipment and re...
Conclusion
Reviews of Next Day Contacts show a clear pattern: many customers receive rapid shipments and report successful issue resolution by support, while a smaller but important group reports non‑delivery or poor follow‑up. If fast delivery matters, several reviewers recommend uploading your prescription and ordering well before the site’s cutoff time. Be aware of occasional reports of added fees or payment friction and consider confirming payment options before checkout. For shoppers researching contact lens vendors, weigh the frequently positive delivery experiences against the documented delivery and support complaints and use order tracking and prescription upload to reduce processing delays.