Many reviewers mention fast delivery and say specific support agents resolved their issues. Others report backordered orders that never shipped or arrived later than promised, with little follow-up. Product feedback is limited, but one reviewer praised multifocal lenses. One reviewer asked for PayPal as an additional payment option.
Examples from available reviews (Dec 2021 – Mar 2026).
Reviewer praises Rhena Grace for extremely fast, excellent customer service.
“five million star customer service”
Ordered in Texas and contacts arrived the next day.
“they were on my doorstep by 3:48 Wednesday afternoon.”
Order was backordered after verification and customer service offered only refund.
“my order was Backordered and out of stock.”
Order placed and not shipped for next day delivery, arrived much later.
“This is not next day at all”
Many reviews describe quick fulfillment and on-time delivery. Several mention named staff who solved problems. Others report delayed, backordered, or unshipped orders.
Positive ratings tie value to dependable, on-time delivery. One reviewer requested PayPal as an added payment option. The reviews include no direct complaints about pricing or lens cost.
One reviewer said uploading a prescription sped up processing and shipping. Few reviews mention checkout or site navigation. Most comments focus on what happened after ordering, not the ordering interface.
These entries include little product feedback. One reviewer said multifocal lenses improved vision clarity. None of the reviews mention defective or damaged lenses.
Several reviewers praise timely updates and helpful customer service. Others describe emails that stopped, inquiries that went unanswered, or being offered only refunds when items were out of stock. Reviews show both strong communication and weak follow-through.
Reviews show a clear split between smooth next-day deliveries and orders that never arrived. Positive comments highlight quick arrivals and staff who resolved issues. Negative comments focus on missing orders and support conversations that did not get resolved.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (22) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Order was backordered after verification and customer service offered only refund.
“my order was Backordered and out of stock.”
Easy prescription renewal with quick customer service and shipping.
“Easy renewal prescription.”
Order delivered next day while traveling, excellent customer service.
“They arrived the next day before we did.”
Ordered in Texas and contacts arrived the next day.
“they were on my doorstep by 3:48 Wednesday afternoon.”
Rhena helped resolve a problem and did a splendid job.
“she did a splendid job in helping me.”
Reviewer praises Rhena Grace for extremely fast, excellent customer service.
“five million star customer service”
Order shipped Friday and arrived Monday, reviewer was relieved and happy.
“So happy. I can see clearly now.”
Uploading a prescription enables faster shipping, contacts arrived quickly.
“The fastest way is to upload a prescription”
Did not receive contacts and customer service did not respond.
“Going out of town and never received my contacts.”
Longtime customer satisfied with service but wishes PayPal payment option.
“My only complaint is that I wish they'd use PayPal for their payment processing”
Received order one day late but still faster than competitors.
“Got my order a day later than expected”
Order was processed quickly though 'next day' claim felt exaggerated.
“Next day claim is a stretch”
Reviewer claims order not shipped despite ordering before cutoff, demands refund.
“THEY DO NOT SHIP AND YOU DO NOT RECEIVE YOUR CONTACTS NEXT DAY.”
Order placed and not shipped for next day delivery, arrived much later.
“This is not next day at all”
Received tracking but never received contacts despite early ordering.
“I never received my contacts.”
Ordered and received contacts before noon the next day, very satisfied.
“received them today before noon!!”
Nextdaycontacts delivered lenses within three days and saved the vacation.
“Within 3 days, I had my lenses.”
Ordered Wednesday night and received contacts Friday with helpful updates.
“they arrived Friday!”
Was told package was ready then later told it was backordered and support stopped responding.
“I stopped receiving emails from customer support.”
Company resolved courier mistake and arranged delivery, reviewer will continue using them.
“they arranged to have order sent to me.”
Wrong order corrected quickly with replacement and refund, arrivals within two days.
“quickly corrected with another shipment and refund.”
I'm very satisfied with my purchase from Next Day Contacts. Recently I lost my correctable vision, I had these multifocal contacts shipped to me and was able to get back to work quickly. By switching from your glasses to contact lenses, you'll be able to see better, more clearly and feel more comfortable. Ever since its arrival to my doorstep, it has helped me in a way that I never imagined. I needed to work on my business presentation for a local convention, and I had been having time problems. No matter what type of contacts I tried before, I never obtained the positive results these contacts have given me. My presentation went through without any problem!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Next Day Contacts sells prescription contact lenses online. The site offers daily, monthly, toric, and multifocal lenses from common manufacturers. Customers upload prescriptions and order through the website. The company verifies prescriptions and ships within the U.S. Support is available by phone and email, and product pages outline lens types and wear schedules.