Customer feedback for NiaWigs shows a mixture of positive and negative experiences. Many reviewers praise the look, texture and quick delivery for specific wigs, while others report shedding, tangling after months of use or inconsistent curl patterns between orders. A subset of customers raised concerns about returns and partial refunds or unexpected shipping charges. If you are considering NiaWigs, review the return policy, confirm sizing and payment/refund terms, and consider ordering a single item first to check fit and quality before larger purchases.
Examples from available reviews (Dec 2021 – Feb 2026).
Company handled my return unfairly and refunded insufficiently after costs.
“I was only refunded €91”
Latest unit arrived frizzy with no curl pattern; quality declined.
“No curl pattern—a big ball of frizz.”
Reviewer is very satisfied with the wig's quality, color, and natural look.
“There is an incredible amount of silkiness and bounce in the hair!”
Fast delivery and high-quality wigs left me very pleased.
“very pleased with my purchase”
Many reviews note fast shipping and timely delivery; a smaller number report issues with returns or unexpected shipping charges.
Some customers mention good prices and extras included; others raised concerns about partial refunds and extra shipping costs reducing perceived value.
A few reviewers commented on shopping or fit experiences, mentioning app use and satisfaction with styling or fit for some items.
Numerous reviewers praise texture, color match and curl appearance; several report shedding, tangling over time or inconsistent batches across orders.
Reports on customer support are mixed: some reviewers cite good service, while others requested clearer refund explanations and breakdowns.
Overall impressions vary: many repeat buyers are satisfied, but a notable group reports quality inconsistencies, fit problems or refund disputes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (24) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Great price and excellent hair quality.
“Great price excellent hair”
Order arrived on time with frequent updates; wig matched expectations.
“They kept me updated every step of the way.”
Wig has great quality, texture, and service; will repurchase.
“great quality, texture, feel.”
I-Tip extensions did not match description and became matted quickly.
“these extensions are not real human hair”
Company handled my return unfairly and refunded insufficiently after costs.
“I was only refunded €91”
The hair was continuously shedding and caused dissatisfaction.
“The hair was continuously shedding.”
Wig quality was excellent, with good price and fast shipping.
“The wig quality was amazing !!!!”
Product quality was very good and service was fast.
“Very quality product ,and fast service”
Order arrived quickly and the color and curls were perfect.
“The color was perfect!”
Wig closely matched natural hair and provided desired fullness.
“literally identical to my natural hair”
Overall great experience with this company.
“Great experience with this company”
Wig is flattering with secure band and included nice gifts.
“Love the curl and how secure the band is.”
Loves the wigs' texture and overall quality.
“Love my wigs, the texture and the quality is great”
Order arrived timely but shipping was charged despite meeting free threshold.
“I was charged shipping costs even after I reached the price threshold.”
Hair quality is consistently impressive and meets expectations.
“The hair quality is consistently impressive and reliable, always meeting expectations.”
Fast delivery and high-quality wigs left me very pleased.
“very pleased with my purchase”
After six months the wig became badly tangled and unusable.
“after 6months the wig is so tangled I think I will have to throw it.”
Nice quality product with quick delivery.
“Nice quality quick delivery”
Latest unit arrived frizzy with no curl pattern; quality declined.
“No curl pattern—a big ball of frizz.”
New purchase differs from previous and wasn't the expected skin-based wig.
“it's not the same wig”
Happy with purchase and intends to buy again.
“I am happy with my purchase, I will buy again from you 😍”
Impressed by curly full-lace wig quality, minor hairline shape issue.
“It looked exactly like the photo and is full.”
Wig texture matched the picture and shipped quickly in seven days.
“The wig texture is absolutely beautiful.”
First purchase was poor quality and repeat purchase confirmed bad quality.
“is not good quality”
This is a beautiful wig, and I am really satisfied with it. I recommend it.
Despite the fact that I've been wearing wigs for five years, the quality of the last several shipments I've received has been sub-par.
The fact that I am entirely delighted with a wig is the first time in an extremely long time for me.
There is an incredible amount of silkiness and bounce in the hair!
I like how the color matches my brows, how the lace seems natural, and how the skin tone is an exact match for my skin tone.
Layers and a scalp are also included in the price!
Niawigs has presented me with some of the most beautiful wigs I've ever purchased. I highly recommend them.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
NiaWigs is a retailer of wigs and hairpieces sold through online channels. Shoppers researching NiaWigs typically focus on product quality, fit, shipping speed, return terms and customer support. This summary synthesizes verified customer feedback to help consumers evaluate those areas before purchasing.