Products were good and delivered promptly, but customer service lacked product knowledge.
“The only fault I find is in their customer service.”
Based on the available review, buyers can expect prompt delivery and products that generally match photos and use high-quality materials. The same review notes small aesthetic differences (for example, tassels may be less fluffy) and highlights a need for improved staff product knowledge. If after-sales support and detailed product answers matter to you, consider contacting customer service before purchasing. For event purchases, this review indicates the product performed well in practice but verify service responsiveness if that is a priority.
Examples from available reviews (Dec 2021 – Feb 2026).
Products were good and delivered promptly, but customer service lacked product knowledge.
“The only fault I find is in their customer service.”
Reviewer reports a specific shortcoming: customer service lacked product knowledge and needs improvement to better assist buyers.
Reviewer states prices and delivery were acceptable and felt the purchase represented reasonable value for the occasion.
Ordering and delivery were fast; items arrived intact and were used successfully at a party, described as fun and unique.
Materials are described as great and appearance largely matches photos, with only minor differences such as less-fluffy tassels.
Communication-related concern centers on staff product knowledge; delivery logistics (separate boxes) were acceptable to the reviewer.
Reviewer was very happy overall, citing fast delivery and satisfactory product condition despite service shortcomings.
For each review, the core experience based on original source reviews.
Sources: Reviews (18) · Reviews (1) · Quotes shortened · As of: February 2026
Customer was very happy with their purchase.
“Very happy with my purchase”
Gift was delivered on time and delighted recipients.
“Delivered on-time to the great delight of a 21st birthday recipient.”
Arrived on time with a personal note; birthday girl loved it.
“Arrived on time with a personal note on the box "don't open till your birthday".”
Surprise gift delighted the nephew and his college roommates.
“He & his college roommates loved it!”
Pinata was loved and the service was described as great.
“Service was great.”
Ordering was easy and items were delivered quickly.
“Ordering was easy, and everyting was delivered PRONTO!”
Kit contains good candy and is recommended for parties.
“Everything you need is in the kit so get the party started with Nipyata!”
Reviewer found the item cool and highly recommends it.
“I highly recommend it.”
Customer placed multiple orders and recommended to many friends.
“This is my 3rd order and I've recommended to many of my friends!”
Daughter loved the 21st birthday pinata.
“My daughter loved his 21st birthday pinata!”
Card was cute but the requested shooter was not packaged.
“they didn’t even package the shooter I requested.”
Product was perfect for the holidays.
“Sooo perfect for the Holidays🎄”
Pinata arrived in time for the 21st birthday.
“got the pinata in time for 21st!!!!!”
Pinata was perfect to start the 30th birthday party.
“it was just what I needed to start my party right🎉🎉🎉🎉”
Gifts were fun and were a huge hit with recipients.
“It was a huge hit!”
Seller communicated well, shipped fast, and product was great.
“great communication- fast shipping- and awesome product!”
Shipping date was pushed back without notice causing late delivery.
“Shipping date got pushed back without notice so delivery was later than promised.”
Confusing return address from Depuy Spine caused household suspicion.
“shipping box came with a return address from Depuy Spine”
I ordered 15 bottles for my father's 50th surprise birthday party. The boxes came separately, which I was fine with since the piñatas are smaller and lighter weight. Delivery was fast and everything arrived in good shape. Very happy overall. It's a unique gift that is a lot of fun. The quality of the materials is great, and they look very similar to the picture with the exception of some minor details like the tassels not being as fluffy or bright blue in color. The products, prices and delivery are fine . The only fault I find is in their customer service. The staff need to acquit themselves with details of the products to serve the clients better.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
NIPYATA is a consumer-facing brand that appears in online reviews and retail listings. People searching for NIPYATA reviews typically want practical information on product condition on arrival, delivery performance, pricing, and after-sales support. Review aggregations for this name help shoppers compare fulfillment reliability, material quality, and customer service experiences across purchases.