Reviews show recurring praise for product build and materials, with multiple buyers highlighting durable cases, straps and cables and generally prompt shipping. However, a notable number of customers report issues after warranty periods and describe customer support responses as unhelpful. Several reviewers in the EU mention unexpected import taxes and carrier VAT handling fees that increased total cost. Prospective buyers should review warranty terms, return policies, and potential import/carrier fees before purchasing, and weigh the reported quality strengths against mixed afterโsales experiences.
Examples from available reviews (Feb 2023 โ Feb 2026).
The reviewer praised NOMAD's product quality, packaging, and prompt service.
“I am thoroughly impressed with their quality and service.”
Product failed just after warranty and support showed no empathy.
“Great product but fails just after warranty.”
EU buyers had to pay additional taxes and spent over $70.
“youโll have to pay an additional tax (including VAT) for it”
Product was nice but delivery and VAT fees ruined the online experience.
“VAT handling fee has put me off”
Shipping and delivery are often praised for speed and punctuality, but multiple customers report unsatisfactory afterโsales support and delivery handling issues.
Several reviewers say products feel expensive and that unexpected import taxes or carrier VAT handling fees reduced perceived value.
Some buyers find the website easy to navigate and purchases straightforward; others report poor online checkout experiences and confusing fee information.
Most reviewers praise material quality and durability for cases, straps and cables, while a minority report design flaws or failures shortly after warranty.
Customers who contacted support describe responses focused on warranty references with little empathy or practical resolution.
Overall impressions vary: many cite good products and fast delivery, while others report warranty problems, poor support, or unexpected fees.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (47) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
Product failed just after warranty and support showed no empathy.
“Great product but fails just after warranty.”
Phone case flap doesn't close and doesn't fully cover the screen.
“Flap don't close properly and don't even cover entirely screen.”
EU buyers had to pay additional taxes and spent over $70.
“youโll have to pay an additional tax (including VAT) for it”
Product is expensive but high quality, reviewer wouldn't be disappointed.
“what Great quality you will never be disappointed ever.”
Product was nice but delivery and VAT fees ruined the online experience.
“VAT handling fee has put me off”
Order arrived in three days; items were minimal, clean, and useful.
“Ordered their product it arrived in 3 days.”
Product was excellent and arrived on time.
“excellent product came in time”
I recently purchased some products from NOMAD Goods and I am thoroughly impressed with their quality and service. The items I got were iPhone cases and accessories, all made using only the finest of materials. Their specialized selection of Apple Watch Straps is also worth noticing as it adds a touch of elegance to my watch.
The suite of durable cables they offer deserves a special mention too, as they are incredibly sturdy and have proved to be long-lasting which was one of my biggest concerns before purchasing them. This collection also includes other products that will come in handy for keeping me powered on the go.
My whole buying experience was excellent - their website is easy to navigate through without any issues, making my shopping process effortless! They shipped the order promptly, delivering it right on time. The items arrived neatly packed in a fine box giving an impression that this company cares about each product they sell, no matter how small or big it may be.
Overall, if you're looking for high-quality Apple accessories or just smartphone gear in general online than consider checking out NOMAD goods' official store. Trust me; you won't regret your purchase!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
NOMAD is a consumer electronics accessories brand that sells phone cases, charging cables, and watch straps. It is known for positioning products as premium accessories for smartphones and wearable devices. Consumers searching reviews often look for durability, shipping performance, warranty handling, and import/VAT policies.