Received wrong size and paid $25 return shipping during difficult exchange.
“I HAD TO PAY THE SHIPPING BOTH WAYS”
Across these reviews, customers most often highlight product fit, comfort and durability—many cite repeated purchases after long-term use. Communication and customer support are commonly described as prompt, with several reviewers noting helpful delivery support or quick answers. There is at least one documented negative exchange experience where the customer paid return shipping; another reviewer reports a full refund without return cost. For prospective buyers, check sizing guidance and the seller’s return policy, and consider the positive reports on comfort and durability alongside occasional return-handling issues.
Examples from available reviews (Oct 2025 – Feb 2026).
Received wrong size and paid $25 return shipping during difficult exchange.
“I HAD TO PAY THE SHIPPING BOTH WAYS”
Boots are very comfortable, durable, and still going strong.
“the comfiest things I've ever worn”
Company issued a full refund without return shipping costs.
“given me a full refund without having to pay to return the item.”
Company provides high-quality products, quick shipping, and prompt answers.
“Their products are of high quality and shipping is quick.”
Most reviewers describe responsive customer service and helpful delivery support; one review reports a difficult exchange and charged return shipping.
Several reviewers call the shoes affordable or budget-friendly, while one reviewer said low price did not justify the return/exchange hassle.
Many reviewers report comfortable fit, solid support and suitability for long hikes; several customers bought repeat pairs after extended use.
Reviewers frequently note durable, well-fitting shoes that hold up across weather and terrain; multiple buyers describe long-lasting performance.
When mentioned, communication is described as prompt: questions answered quickly and support helped with delivery and order follow-up.
Most reviewers report a positive overall experience emphasizing comfort and durability; one reviewer reported a negative returns experience.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (13) · Quotes shortened · As of: February 2026
Insole failed after limited use and company denied fair warranty claim.
“one insole had failed in one boot”
Company issued a full refund without return shipping costs.
“given me a full refund without having to pay to return the item.”
Boots are very comfortable, durable, and still going strong.
“the comfiest things I've ever worn”
Received wrong size and paid $25 return shipping during difficult exchange.
“I HAD TO PAY THE SHIPPING BOTH WAYS”
Shoes fit very well and feel extremely comfortable.
“felt like walking on a cloud!”
Company provides high-quality products, quick shipping, and prompt answers.
“Their products are of high quality and shipping is quick.”
These shoes offered great support and eliminated my foot pain.
“These are the best and offer great support”
Shoes were ultra comfortable, durable, and prompted another purchase.
“These shoes were ultra comfortable”
Diverse inventory and excellent customer service with ongoing support.
“excellent customer service”
Lightweight trekking shoes are comfortable, supportive, and recommended.
“comfortable and very supportive.”
Shoes are affordable and available in styles for all their children.
“amazing shoes at an affordable price.”
Purchaser's third pair with no complaints; great hiking shoes.
“great hiking shoes!”
Durable, budget-friendly boots that outlasted more expensive alternatives.
“Budget friendly and have not fallen apart”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Nortiv 8 is a footwear brand that offers shoes for walking, hiking and running through online retail channels. Consumers researching Nortiv 8 typically compare fit, durability, sizing and return policies. When evaluating this brand, check model-specific sizing guides, stated materials, and the seller’s return and warranty details before purchase.