Customer feedback for Nugnes 1920 shows many buyers receive accurate, well-packaged items with fast shipping and clear tracking. Positive experiences often mention reliable delivery and helpful service agents. Recurring negative reports focus on return/exchange fees, delayed or missed deliveries, and occasional billing or refund delays. If you consider ordering, review the seller’s return policy, confirm shipping carrier and tracking options, and monitor refund timelines after cancellations.
Examples from available reviews (Jul 2023 – Feb 2026).
Order promised for Friday delivery missed, rescheduled to Monday.
“I ordered and was told the package will arrive Friday...it was never delivered.”
Reviewer objects to a $34 return fee and will not repurchase.
“$34 to return a pair of flip flops.”
Purchased an authentic Gucci bag with fast shipping and accurate description.
“Authentic Gucci bag”
Customer service resolved issues and reviewer recommends the company.
“The service team helped resolve my issues.”
Reviewers report both quick, helpful service and resolved issues, but others describe poor handling of exchanges, refunds and billing disputes.
Many buyers note competitive prices and promos; several customers complain about sizable return/exchange fees and unexpected charges.
Most customers describe a smooth shopping flow with fast delivery and accurate items; a minority report missed deliveries or order disruptions.
Numerous reviews state items arrive as described, authentic and in good condition; occasional notes about packaging or size/box expectations.
Many reviewers praise prompt tracking and fast shipping; a notable subset report courier errors, missed deliveries or slow refund information.
Majority of reviewers report positive purchases and intent to reorder; several customers cite negative experiences tied to delivery, refunds or returns.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (31) · Sitejabber (1) · Quotes shortened · As of: February 2026
Bought from Sweden with fast customer support and delivery.
“fast customer support and delivery after I ordered.”
Reviewer claims items are fake and calls company a scam.
“Horrible company all items fake and they scam”
Received exactly what was ordered with correct sizing.
“got exactly what i ordered, had no issue w the sizing either.”
Reviewer had a great shopping experience and found the website easy to use.
“The website is easy to navigate, the ordering process was smooth,”
Likes selection, prices, and user-friendly website; requests invoice tax details.
“Managing the website is very easy and user friendly.”
Bought an exquisite coat at a great price with fast shipping.
“Exquisite coat (Maxmara Atelier) purchased at an incredible price.”
Customer reports not yet receiving their order.
“I have not yet received my order”
Received great service and fair price for quality jeans.
“Great service and a good price for a quality pair of jeans”
Reviewer praises the offer as excellent.
“On the top, super offerta”
Return rejected for being days late and customer service stopped responding.
“my return was rejected for being a few days outside their 14-day window.”
Reviewer is very disappointed with the company's communication and service.
“very bad communication.”
Customer reports not receiving their package yet.
“I Havent received my package yet!”
Reviewer praises fantastic service and good prices.
“Servizio fantastico e buoni prezzi!”
Purchased sold-out shoes at good price with fast, reliable shipping.
“Shipping has been fast and reliable so far.”
Product arrived in perfect condition but delivery/shipper caused issues.
“FedEx left my order with a neighbour without informing me”
They reacted quickly and the parcel arrived in excellent condition.
“They reacted very quickly”
Bag arrived quickly, well packaged, and in perfect condition.
“Well packaged and in perfect condition.”
Reviewer experienced good price and quick delivery.
“Good price and quick delivery.”
Purchased an authentic Gucci bag with fast shipping and accurate description.
“Authentic Gucci bag”
Initially hesitant, delivery was prompt and the customer loves the bag.
“the package was delivered properly and promptly in time, and I love the bag.”
Item matched description and arrived very fast.
“Item is as described and arrived very fast!”
Everything went smoothly and the customer loves the new shoes.
“Love my new shoes”
Customer loves the bag but prefers receiving the actual Fendi box.
“Love the bag hope they can send me actual fendi box instead of brown box .”
Order promised for Friday delivery missed, rescheduled to Monday.
“I ordered and was told the package will arrive Friday...it was never delivered.”
Customer service resolved issues and reviewer recommends the company.
“The service team helped resolve my issues.”
Reviewer objects to a $34 return fee and will not repurchase.
“$34 to return a pair of flip flops.”
Reviewer praises excellent and faster-than-average service.
“Gran y mejor servicio y más rápido que la mayoría”
Card was charged despite order cancellation and refund timing unclear.
“But my credit card was charged immediately.”
Product fit issue and company refused a free size exchange, charging return fees.
“The worst customer service.The product was perfect but too small.”
Reviewer reports great service and satisfaction.
“Great service!!”
Customer loves the fit and comfort of the product.
“The fit and comfort is excellent!”
Customer received a jacket inconsistent with advertised model and materials.
“the jacket was from 2018 Men Spring collection and not SS 23”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
This summary covers customer feedback for Nugnes 1920 as found in public reviews. If you are researching this seller, prioritize checking delivery terms, return and exchange fees, payment/refund timing, and available tracking information. Reading multiple reviews can help assess reliability of shipping and post-purchase support.