Order arrived late and customer service was rude and unhelpful.
“He was uncouth in all ways and also it took another three weeks for the parcel to be delivered.”
This single review reports a delayed delivery beyond the promised timeframe, inability to track the order, and an unreceptive customer service reply, which led the buyer to regret their purchase. Prospective buyers should verify Nurocoโs stated shipping timelines and tracking options before ordering. Keep order confirmations and promised delivery dates, and confirm available customer-service channels in advance. If timely delivery or responsive support is essential, consider alternative sellers or local retailers.
Examples from available reviews (Feb 2026).
Order arrived late and customer service was rude and unhelpful.
“He was uncouth in all ways and also it took another three weeks for the parcel to be delivered.”
Reviewer reports an uncouth, unprofessional customer service interaction and a slow resolution after they raised concerns about a delayed order.
Reviewer said they regretted the purchase after delays and poor support, implying the experience reduced perceived value of the paid items.
First-time buyer encountered tracking problems and extended delivery time, resulting in a negative overall purchasing experience.
The review does not comment on product condition or quality; the feedback focuses on delivery and service rather than item quality.
Reviewer attempted to contact support about tracking and received an unsatisfactory reply, highlighting communication and tracking gaps.
The reviewer expressed overall regret about the purchase due to late delivery, tracking issues, and an unfavourable customer service encounter.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
I ordered a designer bag and crystal cube dangle earrings for my wife from Nuroco. It was my first-time purchase from an online store and maybe the last. I paid for the items with an assurance that the delivery would be after four weeks. Four weeks later, I couldn't track my order which got me worried. I tried to contact the customer and finally explained my case to the customer service manager. However, what worries me to this date is the response I got from the customer service manager. He was uncouth in all ways and also it took another three weeks for the parcel to be delivered. I regretted buying from them while I had the option of walking into a local shop and getting the items.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Nuroco is an online retailer operating a web storefront for consumer fashion and lifestyle items. Customers place orders, pay online, and receive shipments through the companyโs stated delivery channels. This summary compiles user feedback to help prospective buyers evaluate shipping reliability, customer support, and buying experience.