Product quality and price are good, but customer service is unprofessional.
“You have to spend soo much time explaining what you want resulting in delays and a waste of time.”
One review applauds the productโs quality and price but calls customer service unprofessional and a waste of time. The reviewer says delays came from having to explain requirements over and over. With only one review, takeaways are limited. Even so, the feedback points to a strong product and weak service.
Examples from available reviews (Feb 2026).
Product quality and price are good, but customer service is unprofessional.
“You have to spend soo much time explaining what you want resulting in delays and a waste of time.”
The only review describes customer service as unprofessional. The reviewer says it took long explanations and led to delays. With just one mention, this needs more feedback to confirm.
The single review links good quality with a good price. The reviewer frames cost and performance as a strong pairing. This point appears once.
The reviewer says service interactions wasted time because they had to repeat explanations. That back-and-forth slowed the order and affected timing. Only one comment speaks directly to the experience.
The reviewer speaks positively about product quality and pairs it with competitive pricing. The comment suggests the product met expectations. This shows up only once in the sample.
The review criticizes unclear communication and staff professionalism. The reviewer connects that to delays and extra effort. Communication issues appear only once.
The reviewer liked the product but disliked the support. Overall, it comes across as a good product with a difficult service interaction. These takeaways reflect a single reviewer.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Quotes shortened ยท As of: February 2026
I love Nutrient survival for their quality products offered at affordable prices. I have used their different survival kits especially the 72 hours kit. But I keep wondering why they have to keep a team of unprofessional customer service. In the last two episodes, I have encountered two different persons on the phone who seemed not to understand the nature of their products and the customerโs needs. You have to spend soo much time explaining what you want resulting in delays and a waste of time. The company should act immediately by training the employees to maintain and grow its client base.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Nutrient Survival sells dietary supplements and vitamins through its online store. Product pages list ingredients, dosages, and directions. The lineup includes capsule and powder options aimed at long-term storage and specific nutrient needs. Shoppers can browse categories, check specs, and order on the site. It also includes standard tools like account access and order tracking.