Reviews Analyzed
1
We Collect & Analyze Reviews
Nutrient Survival
Experiences & Reviews
Nutrient Survival is a brand that offers emergency preparedness food and survival kits sold direct to consumers online. People researching the company typically focus on product quality, kit options (for example multi-day or 72-hour kits), pricing, and customer support experiences.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
1449d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Reviewer reports repeated experiences with unprofessional phone support, long explanations required and time wasted; recommends employee training to improve service.
Share of mentions
Weak
20%
💰
Value for money
Reviewer describes products as affordable and explicitly notes that prices are attractive relative to perceived product quality.
Share of mentions
Strong
20%
⚡
User experience
No feedback on website, ordering flow, app, or digital interfaces was provided in the available review set.
Share of mentions
Mixed
0%
🔧
Product quality
Reviewer repeatedly praises the quality of the company’s survival kits and specifically cites the 72-hour kit as a used example.
Share of mentions
Strong
20%
📞
Communication
Reviewer highlights problems on phone support: staff unfamiliar with products, repeated explanations required, causing delays and frustration.
Share of mentions
Weak
20%
⭐
Overall experience
Overall impression is positive about product quality and price but tempered by negative service and communication experiences.
Share of mentions
Mixed
20%
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Featured Customer Experiences
Representative examples from 1 verified reviews (October 2025).
survival snacks
"I love Nutrient survival for their quality products offered at affordable prices. I have used their different survival kits especially the 72 hours kit. But I keep wondering why they have to keep a team of unprofessional customer service. In the last two episodes, I have encountered two different persons on the phone who seemed not to understand the nature of their products and the customer’s needs. You have to spend soo much time explaining what you want resulting in delays and a waste of time. The company should act immediately by training the employees to maintain and grow its client base."
Kenneth Steven
Collected.reviews
Nov 09, 2021
Featured for: Balances praise and criticism
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 1 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025
K
Kenneth Steven
Collected.reviews
Nov 09, 2021
survival snacks
I love Nutrient survival for their quality products offered at affordable prices. I have used their different survival kits especially the 72 hours kit. But I keep wondering why they have to keep a team of unprofessional customer service. In the last two episodes, I have encountered two different persons on the phone who seemed not to understand the nature of their products and the customer’s needs. You have to spend soo much time explaining what you want resulting in delays and a waste of time. The company should act immediately by training the employees to maintain and grow its client base.
Conclusion
The available review praises Nutrient Survival’s product quality and notes affordable pricing, citing direct use of a 72-hour kit. The same reviewer reports notable issues with phone-based customer support, describing staff unfamiliarity and time-consuming interactions. Consumers should weigh the product praise against potential service and communication delays; ask specific questions before ordering if timely support matters. For those prioritizing kit quality and price, the product feedback is favorable; for consumers who require dependable customer assistance, consider confirming support responsiveness ahead of purchase.