Reviews Analyzed
21
We Collect & Analyze Reviews
O2VAPE
Experiences & Reviews
O2VAPE is a company in the vaping hardware and accessories sector that sells vape pens, batteries, cartridges and related kits. It operates direct-to-consumer e-commerce and supplies products used by retail shops and individual customers. Buyers researching the brand typically look for information about product durability, warranty handling, shipping costs and customer support.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
16d
Overall Rating
3.4
Our Analysis
🎯
Service quality
Customers report mixed service: many praise fast replacements and helpful staff, while others describe inconsistent support and paid RMA processes.
Share of mentions
Mixed
20%
💰
Value for money
Multiple reviews call warranty and shipping fees costly; some accept replacement fees, but several say repeated failures reduce overall value.
Share of mentions
Weak
11%
⚡
User experience
A small number of reviewers note website and ordering issues, including missing search and hidden checkout charges that affect buying experience.
Share of mentions
Weak
4%
🔧
Product quality
Product reports are polarized: many users praise carts and hardware design, while numerous reviews report batteries or units failing within months.
Share of mentions
Mixed
23%
📞
Communication
Some customers describe prompt, helpful replies and fast shipping updates; others report rude interactions, blocked reviews or inconsistent follow-up.
Share of mentions
Mixed
17%
⭐
Overall experience
Overall impressions vary: several long-term customers are satisfied, while a notable group reports repeated failures and frustrating RMA or shipping experiences.
Share of mentions
Mixed
25%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – October 2025).
Trustworthy source for high quality vape hardware.
"Very pleased with the quality of product this company produces. You can just tell the product people are quite deliberate about the engineering and ae..."
Stephen B
Trustpilot
Oct 01, 2025
Featured for: Detailed positive product review
Bad product (O2VAPE), even worse company
"I'm one of many that tried the O2VAPE and was highly disappointed. It's an expensive battery and while they do offer replacements, you have to pay $15..."
C R
Trustpilot
Oct 01, 2025
Featured for: Negative warranty and review suppression
I had a complaint about the pens coming…
"I had a complaint about the pens coming broken …. They sent me 4 new pens within 3 days ! I appreciate t..."
Patricia Detlor
Trustpilot
Oct 01, 2025
Featured for: Fast replacement, responsive service
Their shipping costs are outrageous!
"Their products are okay. The vape batteries don't seem to last as long as other brands and the charger is terrible on the pen batteries. It stops char..."
vickie
Trustpilot
Oct 01, 2025
Featured for: Complains hidden shipping fees
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
D
Dave Version .
trustpilot.com
Oct 01, 2025
Best 510 cart for THC oil!
I have been making my own THC vape solution and these are the best I have ever used. I make thick oil and the cart ha...
A
Anthony
trustpilot.com
Oct 01, 2025
I had my Flip Ultra for about 2 years…
I had my Flip Ultra for about 2 years before I ended up sending it through the washer. I contacted O...
W
Wild
trustpilot.com
Oct 01, 2025
2 junk products in less than a year
Went through 2 nano's in 8 months. Not sure about the 1st, but the 2nd the lead broke from the heating element while changing carts. They have a lifet...
a
a cordova
trustpilot.com
Oct 01, 2025
robust batteries and great customer service
I've been using O2vape batteries for years now, occasionally using the warranty to replace them. The Decoy has been my main battery for years and I've...
C
C R
trustpilot.com
Oct 01, 2025
Bad product (O2VAPE), even worse company
I'm one of many that tried the O2VAPE and was highly disappointed. It's an expensive battery and while they do offer replacements, you have to pay $15...
D
Daniel Tompkins
trustpilot.com
Oct 01, 2025
Don't waste your time or money
Purchased a few of these for a family member a little over a year ago. They had a sale, so I picked up 4 of them at one time. They used two of them fo...
B
Bruce
trustpilot.com
Oct 01, 2025
stopped working after 45 days.
stopped working after 45 days. After reading other reviews, I will not be asking for an r...
M
Mike B.
trustpilot.com
Oct 01, 2025
Best in the industry
Best in the industry. Had my FLIP ULTRA for a few solid months, went to replace it and shipped it off. Seems most...
A
Anthony Rausch
trustpilot.com
Oct 01, 2025
Very poor product
Very poor product. Lasted maybe tw...
A
Adam Friddle
trustpilot.com
Oct 01, 2025
Only the best for me
This is a good company I have had problems with my vape pen they have a lot of questions because maybe they can help you fix it before you have to sen...
v
vickie
trustpilot.com
Oct 01, 2025
Their shipping costs are outrageous!
Their products are okay. The vape batteries don't seem to last as long as other brands and the charger is terrible on the pen batteries. It stops char...
P
Patricia Detlor
trustpilot.com
Oct 01, 2025
I had a complaint about the pens coming…
I had a complaint about the pens coming broken …. They sent me 4 new pens within 3 days ! I appreciate t...
T
Travis
trustpilot.com
Oct 01, 2025
Only vape products I trust
Only vape products I trust. Fast shipping and good customer service. My Flip Ultra has be...
K
Kevin Kim
trustpilot.com
Oct 01, 2025
They are a great company
They are a great company. I have order twice from them and they shipped my items out very fast. I had a problem with my second order but they answered...
M
Michael Weinberg
trustpilot.com
Oct 01, 2025
BEWARE Deceiving sellers …
Deceiving sellers who intentionally blame everyone but their own products. Beware buyers. You'll never get what you return under their sham warranty....
S
Stephen B
trustpilot.com
Oct 01, 2025
Trustworthy source for high quality vape hardware.
Very pleased with the quality of product this company produces. You can just tell the product people are quite deliberate about the engineering and ae...
P
Patricia Board
trustpilot.com
Oct 01, 2025
Tried to re-order a product which is impossible to do
Tried to re-order a product. Opened their website 3 times. There is no search function on the O2VAPE website. Called customer service to order and the...
R
Russell Gagne
trustpilot.com
Oct 01, 2025
happy custee
i ordered the nano and 5 white ceramic carts. came in a matter of days....i accidently wrote a bad nasty review because i jumped the gun. there was a...
H
Heath Deininger
trustpilot.com
Oct 01, 2025
Good service but the product was…
Good service but the product was subpar. Of the the 2 batteries I bought one stopped functioning a month into light use and the second is on its last...
A
Allison Moore
trustpilot.com
Oct 01, 2025
Product was as described
Product was as described. Really good quality,...
Conclusion
Reviews for O2VAPE show a split pattern: many customers praise cartridge taste, build quality and cases of fast, helpful customer service, while a substantial subset reports early failures of batteries or units. Several reviewers describe warranty replacement fees (examples quoted at $10–$15) and occasional hidden or high shipping charges that affect perceived value. Communication experience is inconsistent across reviewers: some report quick, friendly support and rapid replacements, others report rude interactions or blocked reviews. If you consider buying, check warranty terms, potential RMA fees and shipping costs, and consult independent reviews for recent reports on product durability.