Customers often praise smooth-draw THC cartridges and quick order processing. Several reviewers say the company shipped replacements fast after troubleshooting. Another group reports repeated device or battery failures and paid warranty replacements. A few reviewers point to website navigation problems and say negative reviews were blocked.
Examples from available reviews (Dec 2021 – Mar 2026).
Carts feed thick THC oil smoothly with no burnt taste.
“Very smooth draw and no burnt oil at the end.”
Company replaced washer-damaged unit easily with friendly support.
“Very easy process, extremely friendly staff.”
Product failed after about two months of use.
“Very poor product. Lasted maybe two months and would no longer work.”
Battery failed quickly; replacements cost and company blocked negative reviews.
“the company will not allow our unfavorable reviews on their website.”
Most service feedback mentions fast replies and quick replacement shipments. A recurring group reports multiple dead units and a replacement process that includes a fee. A smaller set says warranty handling was difficult or that feedback was blocked.
Few reviews discuss value. When they do, they focus on shipping or replacement fees and how long batteries last. Some customers say hidden shipping costs and short battery life hurt the value.
Many reviewers report quick email responses and orders arriving within days. One clear complaint mentions navigation problems and no site search. In that same isolated report, phone support was described as unhelpful.
Positive reviews point to smooth-drawing carts and batteries that feel well designed. A sizeable negative group says devices or batteries failed after a few weeks to a few months. Mixed reviews describe products that work but sometimes have charging or durability problems.
Communication complaints are uncommon. One reviewer cited a missing search function and rude phone support. Most communication notes instead praise fast email replies.
Reviews split between very positive and very negative experiences. Happy customers highlight smooth products and quick fixes when problems come up. Unhappy customers point to short device lifespans and warranty replacements that require a fee.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Carts feed thick THC oil smoothly with no burnt taste.
“Very smooth draw and no burnt oil at the end.”
Company replaced washer-damaged unit easily with friendly support.
“Very easy process, extremely friendly staff.”
Two devices failed and warranty replacement required a paid fee.
“I'm very disappointed in the company and the product, it's junk.”
Long-term use; warranty replacements available for a modest fee.
“They don't require proof of purchase and will replace units for any reason.”
Battery failed quickly; replacements cost and company blocked negative reviews.
“the company will not allow our unfavorable reviews on their website.”
Multiple units failed; RMA process costly and customer service poor.
“We now have 3 dead units, and one was never even used.”
Device stopped working after 45 days; reviewer discarded it.
“stopped working after 45 days.”
Flip Ultra worked well; replacement shipping fee felt reasonable.
“Seems most people complain or are upset because there is a shipping and handling charges to replace it.”
Product failed after about two months of use.
“Very poor product. Lasted maybe two months and would no longer work.”
Company troubleshoots then promptly replaces units after questions.
“after you answer the few questions they will send you a new one”
Batteries underperform and hidden shipping fees significantly increase total cost.
“Your shipping costs ARE HIDDEN.”
Broken pens replaced quickly; company responded within three days.
“They sent me 4 new pens within 3 days !”
Trusted products with fast shipping and good customer service.
“Only vape products I trust.”
Fast shipping and prompt email response; company resolved order issues.
“answered back to my email in less the an hour.”
Reviewer alleges deceptive warranty practices and poor company honesty.
“You'll never get what you return under their sham warranty.”
High-quality, well-engineered carts and reliable batteries praised extensively.
“Very pleased with the quality of product this company produces.”
Website lacks search and phone support was rude and unhelpful.
“There is no search function on the O2VAPE website.”
Order arrived quickly; initial issue was a holiday mistake, resolved.
“came in a matter of days....”
Customer service good but batteries failed quickly with charging issues.
“Good service but the product was subpar.”
Product matched description with good quality and lifetime warranty.
“Product was as described.”
It is five years now since I entered into the vaping industry. I run a retail shop in our locality. I would love to say that the business has grown tremendously. Thanks to O2VapeN Company for producing first-class products. I have new clients daily visiting my shop due to referrals from friends. If you are enthusiastic about vaping, you need to look further. Their site is user friendly and the support team is readily available to answer all your queries. Whether you want the product in retail and wholesale, there are a variety of products to choose from. From Vaping pens to kits to vaporizers. On top of that, the delivery is swift and you will be notified in case there are delays and you are aware of the progress of your delivery through mail updates and tracking number. This is my all time shop!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
O2VAPE sells vape hardware, cartridges, batteries, and related accessories through its online store. The website lists details such as cartridge compatibility and battery specifications. Customers can order online for domestic shipping and track shipments on the site. O2VAPE offers support for order questions and product troubleshooting, including email and phone contact options.