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Objekts
Reviews & Experiences

Customers often praise Objekts jewellery for photographing well, sparkling in person, and feeling like good value. A separate cluster of complaints focuses on unresolved returns, unresponsive support, and delivery issues. Several reviewers also mention early wear problems such as tarnishing, lost stones, or plating coming off. Ring sizing errors come up often too, sometimes leading to exchanges or extra costs.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Service comments often mention return parcels that went missing or weren’t tracked, as well as orders that never arrived. Several reviewers say contact was made once but nothing useful followed. A smaller group reports good outcomes, with staff arranging exchanges or sending replacements.

💰

Value for money

Many shoppers say the pieces look much more expensive than the price and describe them as affordable. Others say items felt cheap or wore down quickly, and one reviewer mentions an unexpected handling fee on a refund. Together, these mixed experiences lead to opposite views on value.

User experience

Positive reviews point to clear photos, fast dispatch for some orders, and lots of compliments while wearing the jewellery. Other buyers describe slow overseas shipping, missing items from bundles, and ring sizes that were off and needed returns or local resizing. A few customers also mention easy exchanges when staff took the lead.

🔧

Product quality

Reviews split between jewellery that keeps its shine and finish for years and pieces that tarnish, lose plating, or drop stones within weeks or months. Reported issues include broken posts and quick discoloration after storage or minimal wear. In contrast, several customers describe stones that look realistic and plating that lasts.

📞

Communication

Some reviewers claim the material descriptions were misleading, or that the company refused responsibility for sizing and related costs. Repeated complaints mention emails going unanswered and delivery or return disputes left unresolved. A minority report quick replies that led to replacements or exchanges.

Overall experience

Feedback is sharply divided between enthusiastic repeat buyers and customers left with unresolved product or service problems. Positive experiences focus on looks, perceived value, and smooth orders when support responds. Negative experiences center on lost returns, silent support, and items failing early.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Stephanie Herkes experience

Loved the Giselle ring; items matched photos and returns were easy.

“Everything looked just like the photos, and I receive so many compliments on my rings!”

Feb 16, 2026 · trustpilot.com
Ana Ramirez experience

Loved the vacation engagement-style ring and will buy again.

“I absolutely loved my OBJKTS ring deal!”

Feb 15, 2026 · trustpilot.com
Whey Pro communication

Website stated sterling silver but package indicated copper and plastic feel.

“it said it was sterling silver.”

Feb 15, 2026 · trustpilot.com
sian pepper experience

Great experience with fast delivery and helpful service.

“Great experience Fast delivery And could nt have been more helpful”

Feb 14, 2026 · trustpilot.com
Jill Mcalea service

Faulty bracelet and customer service failed to follow up after initial request.

“they have since failed to respond at all.”

Feb 12, 2026 · trustpilot.com
karen experience

Initially skeptical but very pleased with quality and customer service.

“The quality is incredible.”

Feb 12, 2026 · trustpilot.com
Bennett communication

Ring sizing was incorrect and company denied responsibility, causing extra costs.

“DO NOT USE THIS COMPANY!!!!”

Feb 11, 2026 · trustpilot.com
Cheryl Glass quality

Earrings and necklace seem pretty but posts bent and broke easily.

“the head of the first bent post broke off entirely.”

Feb 11, 2026 · trustpilot.com
N. experience

Purchased two elegant rings that look luxurious and arrived quickly.

“the rings are so elegant and shiny and look very luxurious.”

Feb 10, 2026 · trustpilot.com
Demetria service

Long shipping time from China; seller should disclose origin at checkout.

“I ordered a ring and saw it is shipped from China and not the UK.”

Feb 10, 2026 · trustpilot.com
Moggyd service

Beautiful ring sized wrongly but exchange arranged with excellent communication.

“Excellent customer service from Robert and we arranged an exchange for an alternative.”

Feb 09, 2026 · trustpilot.com
Linda usability

Rings are beautiful but sizing was inaccurate and delivery was slow.

“The rings are beautiful but the sizing was way out”

Feb 09, 2026 · trustpilot.com
Bev Clifford value

Affordable jewellery looks much more expensive than its price.

“If you're looking for affordable jewellery that looks way more expensive than it is, the OBJKTS is for you.”

Feb 09, 2026 · trustpilot.com
Chrys experience

Very positive experience; quality met expectations and items look great.

“My experience with the items has been very positive.”

Feb 08, 2026 · trustpilot.com
Laura experience

Bought a travel ring and received many compliments; will purchase again.

“Beautiful ring i brought this for travel use”

Feb 08, 2026 · trustpilot.com
Deb M service

Faulty necklace clasp and customer service stopped responding after initial contact.

“ZERO CUSTOMER SERVICE for faulty products.”

Feb 07, 2026 · trustpilot.com
charlotte experience

Ring arrived quickly, fit perfectly, and drew compliments.

“The fits is perfect. It looks fab!”

Feb 06, 2026 · trustpilot.com
Maria service

Returned ring lost without tracking; customer lost about $500.

“they do not provide tracking for returns”

Feb 04, 2026 · trustpilot.com
Laura Jens LiftLaughLoveSTL service

Never received my rings and seller refused to help with the delivery issue.

“I never received my rings.”

Feb 03, 2026 · trustpilot.com
Claire Moran experience

Rings sparkle unreal; purchases are speedy and satisfying overall.

“The sparkle is unreal on them.”

Feb 03, 2026 · trustpilot.com
Sarah service

Customer service arranged effortless return and exchange; ring looks very realistic.

“Great customer service - arranged a return and an exchange and was effortless”

Oct 01, 2025 · trustpilot.com
Eunice Ajemiri quality

Jewellery lasts and looks like real pieces; very affordable.

“Beautiful jewellery that lasts and looks exactly like the real thing”

Oct 01, 2025 · trustpilot.com
Amber Lavitt experience

Thrilled with purchases; items are gorgeous in person.

“I’m thrilled with my purchases, they’re absolutely gorgeous in person!”

Oct 01, 2025 · trustpilot.com
Rachael Shepherd quality

Ring tarnished and discoloured after storage; stone became dull and misted.

“it’s tarnished the ring discoloured and the stone dull and misted.”

Oct 01, 2025 · trustpilot.com
Fruzsina Hérmán quality

Ring looks very cheap and lost sparkle after one wear.

“Very cheap looking”

Oct 01, 2025 · trustpilot.com
Purple quality

Rings tarnished quickly and revealed silver after a month.

“They don’t last and they tarnish very quickly.”

Oct 01, 2025 · trustpilot.com
Jj service

Only one of three ordered rings in bundle was received.

“I received one of the three rings I ordered as a bundle.”

Oct 01, 2025 · trustpilot.com
Sadia Hamid quality

Purchased rings and studs; designs are minimal and quality excellent.

“The quality is excellent, they feel sturdy and well-crafted”

Oct 01, 2025 · trustpilot.com
Nathalia Cota experience

Excellent start-to-finish experience with helpful website and fast shipping.

“Excellent experience from start to finish.”

Oct 01, 2025 · trustpilot.com
Gems Anderson quality

Jewellery looks indistinguishable from real diamonds.

“Amazing jewellery, you literally cannot tell the difference between this and a real diamond!!!”

Oct 01, 2025 · trustpilot.com
Mellissa Smith quality

Rings sparkle a lot and are worn regularly.

“Love my rings they sparkle so much I wear them all the time”

Oct 01, 2025 · trustpilot.com
Ellie quality

No tarnishing after three years; high quality with many styles.

“No tarnishing on my first ring from 3 years ago”

Oct 01, 2025 · trustpilot.com
Angel Eldridge service

Stones fell out and customer service did not respond to emails.

“Such bad quality and poor customer service.”

Oct 01, 2025 · trustpilot.com
Clarice Wilson service

Gorgeous jewelry and responsive customer service provided replacement.

“They reached out and are sending a replacement ring.”

Oct 01, 2025 · trustpilot.com
Anne quality

Gold plating failed and ring turned silver quickly, feeling cheap.

“My gold ring turned silver after a month of infrequent wear.”

Oct 01, 2025 · trustpilot.com
Julia Anne service

Customer service unresponsive; jewelry looks cheap and the reviewer calls it a scam.

“Horrible customer service jewelry looks worse than walmart no one replies to email SCAM”

Oct 01, 2025 · trustpilot.com
Katharina value

A £40 handling fee was deducted from refund unexpectedly, felt misled.

“Unexpected £40 handling fee deducted from refund”

Oct 01, 2025 · trustpilot.com
Kristina Muzoska quality

Ring quality is top-notch and it fits very well.

“The quality is top-notch, and the diamond shines like crazy.”

Oct 01, 2025 · trustpilot.com
Kelly Julian service

Return parcel was lost and customer service failed to resolve issue.

“the parcel had been lost”

Oct 01, 2025 · trustpilot.com
Helen quality

Rings look realistic but scratched and tarnished after five months.

“after only 5 months it has started to scratch and tarnish”

Oct 01, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Objekts

Objekts runs an online jewellery shop selling contemporary rings, necklaces, earrings, and bracelets. Each product page shows photos along with material and sizing details. Shoppers buy through the site’s checkout using standard digital payment methods. The website also provides sizing help plus return information and customer support contact details.