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We Collect & Analyze Reviews

Objekts
Experiences & Reviews

Objekts is an online fashion jewellery retailer offering plated and crystal jewellery such as rings, necklaces and earrings. The brand sells primarily through an e-commerce storefront with product pages, imagery and a returns process. Consumers researching Objekts commonly compare design, durability, shipping and after-sales handling when deciding to purchase.

Overview & Key Metrics

Reviews Analyzed 21
Positive Sentiment 57%
Latest Review 13d
Overall Rating
3.2

Our Analysis

๐ŸŽฏ

Service quality

Customer service shows mixed responsiveness: some customers report quick exchanges or replacements, while others report no replies and unresolved refund cases.

Share of mentions
11%
Weak
๐Ÿ’ฐ

Value for money

Perceived value varies: several reviewers call products affordable, but many say durability and finish do not justify the price paid.

Share of mentions
10%
Weak
โšก

User experience

Website, checkout and packaging receive praise from some; others report slow shipping, order-fulfilment errors and tracking or delivery issues.

Share of mentions
10%
Mixed
๐Ÿ”ง

Product quality

Many reviewers praise the look and sparkle of pieces, while a substantial number report tarnishing, plating loss, scratches or stones falling out.

Share of mentions
28%
Mixed
๐Ÿ“ž

Communication

Communication is inconsistent: some customers report clear, fast responses; multiple reviews describe missing replies, lost-return disputes and unexpected refund fees.

Share of mentions
11%
Weak
โญ

Overall experience

Overall impressions are split: numerous buyers are satisfied with design and fit, but nearly as many report quality or service issues that harm repeat purchase intent.

Share of mentions
30%
Mixed

Our Independent Methodology

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Data Collection

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AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025

S
Sarah
trustpilot.com Oct 01, 2025

Great customer service

Great customer service - arranged a return and an exchange and was effortless...

E
Eunice Ajemiri
trustpilot.com Oct 01, 2025

Beautiful jewellery that lasts andโ€ฆ

Beautiful jewellery that lasts and looks exactl...

A
Amber Lavitt
trustpilot.com Oct 01, 2025

Iโ€™m thrilled with my purchases

Iโ€™m thrilled with my purchases, the...

R
Rachael Shepherd
trustpilot.com Oct 01, 2025

Tarnished and discoloured

Wore the ring a few times for meals out last year put it in a jewellery box and when Iโ€™ve gone back to it itโ€™s tarnish...

F
Fruzsina Hรฉrmรกn
trustpilot.com Oct 01, 2025

Very cheap looking

Very cheap looking, comes directly from China (shipping takes longer even with the priorit...

P
Purple
trustpilot.com Oct 01, 2025

Quality is not good

The travel rings look beautiful, but after a month of wearing it on and off I can see the silver very clear. They donโ€™t last and they tarnish very qui...

J
Jj
trustpilot.com Oct 01, 2025

I received one of the three rings Iโ€ฆ

I received one of the three...

S
Sadia Hamid
trustpilot.com Oct 01, 2025

Loved OBJKTS Jewellery

I recently purchased rings and ear studs from OBJKTS Jewellery and couldnโ€™t be happier. The designs are minimal yet striking, with just the right amou...

N
Nathalia Cota
trustpilot.com Oct 01, 2025

Excellent experience from start toโ€ฆ

Excellent experience from start to finish. The website is easy to navigate, excellent descriptions and pictures of th...

G
Gems Anderson
trustpilot.com Oct 01, 2025

Amazing jewellery

Amazing jewellery, you literally cannot tell th...

M
Mellissa Smith
trustpilot.com Oct 01, 2025

Love my rings they sparkle so much Iโ€ฆ

Love my rings they sparkle so much I wear them a...

E
Ellie
trustpilot.com Oct 01, 2025

Love

Ordered from Objkts jewellery a few times and have loved my jewellery. No tarnishing on my fi...

A
Angel Eldridge
trustpilot.com Oct 01, 2025

Such bad quality and poor customer servicerโ€ฆ

Such bad quality and poor customer service. Brought just before my wedding this year and after a few months stones fell out of the ring and because if...

C
Clarice Wilson
trustpilot.com Oct 01, 2025

Gorgeous and great customer service

Firstly, their jewelry is gorgeous ๐Ÿ˜! Secondly, my 2nd order I had very shortly, a stone fell out. I contacted customer service with all my informatio...

A
Anne
trustpilot.com Oct 01, 2025

Very poor quality

Be aware this company really is selling โ€˜costume jewelleryโ€™ at what I would consider a high price tag. My gold ring turned silver after a month of inf...

J
Julia Anne
trustpilot.com Oct 01, 2025

Horrible customer service jewelry looksโ€ฆ

Horrible customer service jewelry looks wor...

K
Katharina
trustpilot.com Oct 01, 2025

Unexpected ยฃ40 handling fee deductedโ€ฆ

Unexpected ยฃ40 handling fee deducted from refund I recently returned a ring to OBJCTS Jewelry from Germany and was very disappointed with how my refun...

K
Kristina Muzoska
trustpilot.com Oct 01, 2025

Obsessed

I'm absolutely obsessed with my new ring from this jewellery store! The quality is top-notch, and the diamond shines like crazy. What really impressed...

K
Kelly Julian
trustpilot.com Oct 01, 2025

Sorry for the long reviewโ€ฆ

Sorry for the long reviewโ€ฆ After OBJKTS popping up constantly on my Instagram and reading the reviews, I decided to take the plunge and order 3 rings...

H
Helen
trustpilot.com Oct 01, 2025

the rings are beautiful but doesn't last

the rings are beautiful and looks very realistic but after only 5 months it has started to scratch and tarnish revealing the silver underneath...

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Conclusion

Reviews show consistent praise for Objektsโ€™ designs and initial appearanceโ€”many customers note strong sparkle and a good fit. However, frequent reports of plating failure, tarnishing and stones falling out indicate durability concerns for some items. After-sales experiences vary: some buyers received prompt replacements or exchanges, while others report unreturned emails, lost-return disputes and unexpected handling fees. Prospective buyers should review the returns and refund terms, consider starting with a low-cost item to test longevity, and document any issues promptly when contacting customer service.