Objekts
Experiences & Reviews
Objekts is an online fashion jewellery retailer offering plated and crystal jewellery such as rings, necklaces and earrings. The brand sells primarily through an e-commerce storefront with product pages, imagery and a returns process. Consumers researching Objekts commonly compare design, durability, shipping and after-sales handling when deciding to purchase.
Overview & Key Metrics
Our Analysis
Service quality
Customer service shows mixed responsiveness: some customers report quick exchanges or replacements, while others report no replies and unresolved refund cases.
Value for money
Perceived value varies: several reviewers call products affordable, but many say durability and finish do not justify the price paid.
User experience
Website, checkout and packaging receive praise from some; others report slow shipping, order-fulfilment errors and tracking or delivery issues.
Product quality
Many reviewers praise the look and sparkle of pieces, while a substantial number report tarnishing, plating loss, scratches or stones falling out.
Communication
Communication is inconsistent: some customers report clear, fast responses; multiple reviews describe missing replies, lost-return disputes and unexpected refund fees.
Overall experience
Overall impressions are split: numerous buyers are satisfied with design and fit, but nearly as many report quality or service issues that harm repeat purchase intent.
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Data Collection
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AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 โ October 2025).
Excellent experience from start toโฆ
"Excellent experience from start to finish. The website is easy to navigate, excellent descriptions and pictures of th..."
Quality is not good
"The travel rings look beautiful, but after a month of wearing it on and off I can see the silver very clear. They donโt last and they tarnish very qui..."
Sorry for the long reviewโฆ
"Sorry for the long reviewโฆ After OBJKTS popping up constantly on my Instagram and reading the reviews, I decided to take the plunge and order 3 rings..."
Gorgeous and great customer service
"Firstly, their jewelry is gorgeous ๐! Secondly, my 2nd order I had very shortly, a stone fell out. I contacted customer service with all my informatio..."
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) ยท Collected.reviews (1) ยท Quotes shortened ยท As of: October 2025
Great customer service
Great customer service - arranged a return and an exchange and was effortless...
Beautiful jewellery that lasts andโฆ
Beautiful jewellery that lasts and looks exactl...
Iโm thrilled with my purchases
Iโm thrilled with my purchases, the...
Tarnished and discoloured
Wore the ring a few times for meals out last year put it in a jewellery box and when Iโve gone back to it itโs tarnish...
Very cheap looking
Very cheap looking, comes directly from China (shipping takes longer even with the priorit...
Quality is not good
The travel rings look beautiful, but after a month of wearing it on and off I can see the silver very clear. They donโt last and they tarnish very qui...
I received one of the three rings Iโฆ
I received one of the three...
Loved OBJKTS Jewellery
I recently purchased rings and ear studs from OBJKTS Jewellery and couldnโt be happier. The designs are minimal yet striking, with just the right amou...
Excellent experience from start toโฆ
Excellent experience from start to finish. The website is easy to navigate, excellent descriptions and pictures of th...
Amazing jewellery
Amazing jewellery, you literally cannot tell th...
Love my rings they sparkle so much Iโฆ
Love my rings they sparkle so much I wear them a...
Love
Ordered from Objkts jewellery a few times and have loved my jewellery. No tarnishing on my fi...
Such bad quality and poor customer servicerโฆ
Such bad quality and poor customer service. Brought just before my wedding this year and after a few months stones fell out of the ring and because if...
Gorgeous and great customer service
Firstly, their jewelry is gorgeous ๐! Secondly, my 2nd order I had very shortly, a stone fell out. I contacted customer service with all my informatio...
Very poor quality
Be aware this company really is selling โcostume jewelleryโ at what I would consider a high price tag. My gold ring turned silver after a month of inf...
Horrible customer service jewelry looksโฆ
Horrible customer service jewelry looks wor...
Unexpected ยฃ40 handling fee deductedโฆ
Unexpected ยฃ40 handling fee deducted from refund I recently returned a ring to OBJCTS Jewelry from Germany and was very disappointed with how my refun...
Obsessed
I'm absolutely obsessed with my new ring from this jewellery store! The quality is top-notch, and the diamond shines like crazy. What really impressed...
Sorry for the long reviewโฆ
Sorry for the long reviewโฆ After OBJKTS popping up constantly on my Instagram and reading the reviews, I decided to take the plunge and order 3 rings...
the rings are beautiful but doesn't last
the rings are beautiful and looks very realistic but after only 5 months it has started to scratch and tarnish revealing the silver underneath...
Conclusion
Reviews show consistent praise for Objektsโ designs and initial appearanceโmany customers note strong sparkle and a good fit. However, frequent reports of plating failure, tarnishing and stones falling out indicate durability concerns for some items. After-sales experiences vary: some buyers received prompt replacements or exchanges, while others report unreturned emails, lost-return disputes and unexpected handling fees. Prospective buyers should review the returns and refund terms, consider starting with a low-cost item to test longevity, and document any issues promptly when contacting customer service.