Reviews Analyzed
21
We Collect & Analyze Reviews
Objekts
Experiences & Reviews
Objekts is an online fashion jewellery retailer offering plated and crystal jewellery such as rings, necklaces and earrings. The brand sells primarily through an e-commerce storefront with product pages, imagery and a returns process. Consumers researching Objekts commonly compare design, durability, shipping and after-sales handling when deciding to purchase.
Overview & Key Metrics
Positive Sentiment
57%
Latest Review
13d
Overall Rating
3.2
Our Analysis
🎯
Service quality
Customer service shows mixed responsiveness: some customers report quick exchanges or replacements, while others report no replies and unresolved refund cases.
Share of mentions
Weak
11%
💰
Value for money
Perceived value varies: several reviewers call products affordable, but many say durability and finish do not justify the price paid.
Share of mentions
Weak
10%
⚡
User experience
Website, checkout and packaging receive praise from some; others report slow shipping, order-fulfilment errors and tracking or delivery issues.
Share of mentions
Mixed
10%
🔧
Product quality
Many reviewers praise the look and sparkle of pieces, while a substantial number report tarnishing, plating loss, scratches or stones falling out.
Share of mentions
Mixed
28%
📞
Communication
Communication is inconsistent: some customers report clear, fast responses; multiple reviews describe missing replies, lost-return disputes and unexpected refund fees.
Share of mentions
Weak
11%
⭐
Overall experience
Overall impressions are split: numerous buyers are satisfied with design and fit, but nearly as many report quality or service issues that harm repeat purchase intent.
Share of mentions
Mixed
30%
Our Independent Methodology
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Data Collection
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Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – October 2025).
Excellent experience from start to…
"Excellent experience from start to finish. The website is easy to navigate, excellent descriptions and pictures of th..."
Nathalia Cota
Trustpilot
Oct 01, 2025
Featured for: Praises website, shipping, and quality
Quality is not good
"The travel rings look beautiful, but after a month of wearing it on and off I can see the silver very clear. They don’t last and they tarnish very qui..."
Purple
Trustpilot
Oct 01, 2025
Featured for: Details quick tarnishing and low quality
Sorry for the long review…
"Sorry for the long review… After OBJKTS popping up constantly on my Instagram and reading the reviews, I decided to take the plunge and order 3 rings..."
Kelly Julian
Trustpilot
Oct 01, 2025
Featured for: Long case of lost return
Gorgeous and great customer service
"Firstly, their jewelry is gorgeous 😍! Secondly, my 2nd order I had very shortly, a stone fell out. I contacted customer service with all my informatio..."
Clarice Wilson
Trustpilot
Oct 01, 2025
Featured for: Customer service resolved with replacement
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
S
Sarah
trustpilot.com
Oct 01, 2025
Great customer service
Great customer service - arranged a return and an exchange and was effortless...
E
Eunice Ajemiri
trustpilot.com
Oct 01, 2025
Beautiful jewellery that lasts and…
Beautiful jewellery that lasts and looks exactl...
A
Amber Lavitt
trustpilot.com
Oct 01, 2025
I’m thrilled with my purchases
I’m thrilled with my purchases, the...
R
Rachael Shepherd
trustpilot.com
Oct 01, 2025
Tarnished and discoloured
Wore the ring a few times for meals out last year put it in a jewellery box and when I’ve gone back to it it’s tarnish...
F
Fruzsina Hérmán
trustpilot.com
Oct 01, 2025
Very cheap looking
Very cheap looking, comes directly from China (shipping takes longer even with the priorit...
P
Purple
trustpilot.com
Oct 01, 2025
Quality is not good
The travel rings look beautiful, but after a month of wearing it on and off I can see the silver very clear. They don’t last and they tarnish very qui...
J
Jj
trustpilot.com
Oct 01, 2025
I received one of the three rings I…
I received one of the three...
S
Sadia Hamid
trustpilot.com
Oct 01, 2025
Loved OBJKTS Jewellery
I recently purchased rings and ear studs from OBJKTS Jewellery and couldn’t be happier. The designs are minimal yet striking, with just the right amou...
N
Nathalia Cota
trustpilot.com
Oct 01, 2025
Excellent experience from start to…
Excellent experience from start to finish. The website is easy to navigate, excellent descriptions and pictures of th...
G
Gems Anderson
trustpilot.com
Oct 01, 2025
Amazing jewellery
Amazing jewellery, you literally cannot tell th...
M
Mellissa Smith
trustpilot.com
Oct 01, 2025
Love my rings they sparkle so much I…
Love my rings they sparkle so much I wear them a...
E
Ellie
trustpilot.com
Oct 01, 2025
Love
Ordered from Objkts jewellery a few times and have loved my jewellery. No tarnishing on my fi...
A
Angel Eldridge
trustpilot.com
Oct 01, 2025
Such bad quality and poor customer servicer…
Such bad quality and poor customer service. Brought just before my wedding this year and after a few months stones fell out of the ring and because if...
C
Clarice Wilson
trustpilot.com
Oct 01, 2025
Gorgeous and great customer service
Firstly, their jewelry is gorgeous 😍! Secondly, my 2nd order I had very shortly, a stone fell out. I contacted customer service with all my informatio...
A
Anne
trustpilot.com
Oct 01, 2025
Very poor quality
Be aware this company really is selling ‘costume jewellery’ at what I would consider a high price tag. My gold ring turned silver after a month of inf...
J
Julia Anne
trustpilot.com
Oct 01, 2025
Horrible customer service jewelry looks…
Horrible customer service jewelry looks wor...
K
Katharina
trustpilot.com
Oct 01, 2025
Unexpected £40 handling fee deducted…
Unexpected £40 handling fee deducted from refund I recently returned a ring to OBJCTS Jewelry from Germany and was very disappointed with how my refun...
K
Kristina Muzoska
trustpilot.com
Oct 01, 2025
Obsessed
I'm absolutely obsessed with my new ring from this jewellery store! The quality is top-notch, and the diamond shines like crazy. What really impressed...
K
Kelly Julian
trustpilot.com
Oct 01, 2025
Sorry for the long review…
Sorry for the long review… After OBJKTS popping up constantly on my Instagram and reading the reviews, I decided to take the plunge and order 3 rings...
H
Helen
trustpilot.com
Oct 01, 2025
the rings are beautiful but doesn't last
the rings are beautiful and looks very realistic but after only 5 months it has started to scratch and tarnish revealing the silver underneath...
Conclusion
Reviews show consistent praise for Objekts’ designs and initial appearance—many customers note strong sparkle and a good fit. However, frequent reports of plating failure, tarnishing and stones falling out indicate durability concerns for some items. After-sales experiences vary: some buyers received prompt replacements or exchanges, while others report unreturned emails, lost-return disputes and unexpected handling fees. Prospective buyers should review the returns and refund terms, consider starting with a low-cost item to test longevity, and document any issues promptly when contacting customer service.