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Objekts
Reviews & Experiences

Reviews show consistent praise for Objekts’ designs and initial appearance—many customers note strong sparkle and a good fit. However, frequent reports of plating failure, tarnishing and stones falling out indicate durability concerns for some items. After-sales experiences vary: some buyers received prompt replacements or exchanges, while others report unreturned emails, lost-return disputes and unexpected handling fees. Prospective buyers should review the returns and refund terms, consider starting with a low-cost item to test longevity, and document any issues promptly when contacting customer service.

Overview & Key Metrics

Review count
41
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Customer service shows mixed responsiveness: some customers report quick exchanges or replacements, while others report no replies and unresolved refund cases.

💰

Value for money

Perceived value varies: several reviewers call products affordable, but many say durability and finish do not justify the price paid.

User experience

Website, checkout and packaging receive praise from some; others report slow shipping, order-fulfilment errors and tracking or delivery issues.

🔧

Product quality

Many reviewers praise the look and sparkle of pieces, while a substantial number report tarnishing, plating loss, scratches or stones falling out.

📞

Communication

Communication is inconsistent: some customers report clear, fast responses; multiple reviews describe missing replies, lost-return disputes and unexpected refund fees.

Overall experience

Overall impressions are split: numerous buyers are satisfied with design and fit, but nearly as many report quality or service issues that harm repeat purchase intent.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Stephanie Herkes experience

Loved the Giselle ring; items matched photos and returns were easy.

“Everything looked just like the photos, and I receive so many compliments on my rings!”

Feb 16, 2026 · trustpilot.com
Ana Ramirez experience

Loved the vacation engagement-style ring and will buy again.

“I absolutely loved my OBJKTS ring deal!”

Feb 15, 2026 · trustpilot.com
Whey Pro communication

Website stated sterling silver but package indicated copper and plastic feel.

“it said it was sterling silver.”

Feb 15, 2026 · trustpilot.com
sian pepper experience

Great experience with fast delivery and helpful service.

“Great experience Fast delivery And could nt have been more helpful”

Feb 14, 2026 · trustpilot.com
Jill Mcalea service

Faulty bracelet and customer service failed to follow up after initial request.

“they have since failed to respond at all.”

Feb 12, 2026 · trustpilot.com
karen experience

Initially skeptical but very pleased with quality and customer service.

“The quality is incredible.”

Feb 12, 2026 · trustpilot.com
Bennett communication

Ring sizing was incorrect and company denied responsibility, causing extra costs.

“DO NOT USE THIS COMPANY!!!!”

Feb 11, 2026 · trustpilot.com
Cheryl Glass quality

Earrings and necklace seem pretty but posts bent and broke easily.

“the head of the first bent post broke off entirely.”

Feb 11, 2026 · trustpilot.com
N. experience

Purchased two elegant rings that look luxurious and arrived quickly.

“the rings are so elegant and shiny and look very luxurious.”

Feb 10, 2026 · trustpilot.com
Demetria service

Long shipping time from China; seller should disclose origin at checkout.

“I ordered a ring and saw it is shipped from China and not the UK.”

Feb 10, 2026 · trustpilot.com
Moggyd service

Beautiful ring sized wrongly but exchange arranged with excellent communication.

“Excellent customer service from Robert and we arranged an exchange for an alternative.”

Feb 09, 2026 · trustpilot.com
Linda usability

Rings are beautiful but sizing was inaccurate and delivery was slow.

“The rings are beautiful but the sizing was way out”

Feb 09, 2026 · trustpilot.com
Bev Clifford value

Affordable jewellery looks much more expensive than its price.

“If you're looking for affordable jewellery that looks way more expensive than it is, the OBJKTS is for you.”

Feb 09, 2026 · trustpilot.com
Chrys experience

Very positive experience; quality met expectations and items look great.

“My experience with the items has been very positive.”

Feb 08, 2026 · trustpilot.com
Laura experience

Bought a travel ring and received many compliments; will purchase again.

“Beautiful ring i brought this for travel use”

Feb 08, 2026 · trustpilot.com
Deb M service

Faulty necklace clasp and customer service stopped responding after initial contact.

“ZERO CUSTOMER SERVICE for faulty products.”

Feb 07, 2026 · trustpilot.com
charlotte experience

Ring arrived quickly, fit perfectly, and drew compliments.

“The fits is perfect. It looks fab!”

Feb 06, 2026 · trustpilot.com
Maria service

Returned ring lost without tracking; customer lost about $500.

“they do not provide tracking for returns”

Feb 04, 2026 · trustpilot.com
Laura Jens LiftLaughLoveSTL service

Never received my rings and seller refused to help with the delivery issue.

“I never received my rings.”

Feb 03, 2026 · trustpilot.com
Claire Moran experience

Rings sparkle unreal; purchases are speedy and satisfying overall.

“The sparkle is unreal on them.”

Feb 03, 2026 · trustpilot.com
Sarah service

Customer service arranged effortless return and exchange; ring looks very realistic.

“Great customer service - arranged a return and an exchange and was effortless”

Oct 01, 2025 · trustpilot.com
Eunice Ajemiri quality

Jewellery lasts and looks like real pieces; very affordable.

“Beautiful jewellery that lasts and looks exactly like the real thing”

Oct 01, 2025 · trustpilot.com
Amber Lavitt experience

Thrilled with purchases; items are gorgeous in person.

“I’m thrilled with my purchases, they’re absolutely gorgeous in person!”

Oct 01, 2025 · trustpilot.com
Rachael Shepherd quality

Ring tarnished and discoloured after storage; stone became dull and misted.

“it’s tarnished the ring discoloured and the stone dull and misted.”

Oct 01, 2025 · trustpilot.com
Fruzsina Hérmán quality

Ring looks very cheap and lost sparkle after one wear.

“Very cheap looking”

Oct 01, 2025 · trustpilot.com
Purple quality

Rings tarnished quickly and revealed silver after a month.

“They don’t last and they tarnish very quickly.”

Oct 01, 2025 · trustpilot.com
Jj service

Only one of three ordered rings in bundle was received.

“I received one of the three rings I ordered as a bundle.”

Oct 01, 2025 · trustpilot.com
Sadia Hamid quality

Purchased rings and studs; designs are minimal and quality excellent.

“The quality is excellent, they feel sturdy and well-crafted”

Oct 01, 2025 · trustpilot.com
Nathalia Cota experience

Excellent start-to-finish experience with helpful website and fast shipping.

“Excellent experience from start to finish.”

Oct 01, 2025 · trustpilot.com
Gems Anderson quality

Jewellery looks indistinguishable from real diamonds.

“Amazing jewellery, you literally cannot tell the difference between this and a real diamond!!!”

Oct 01, 2025 · trustpilot.com
Mellissa Smith quality

Rings sparkle a lot and are worn regularly.

“Love my rings they sparkle so much I wear them all the time”

Oct 01, 2025 · trustpilot.com
Ellie quality

No tarnishing after three years; high quality with many styles.

“No tarnishing on my first ring from 3 years ago”

Oct 01, 2025 · trustpilot.com
Angel Eldridge service

Stones fell out and customer service did not respond to emails.

“Such bad quality and poor customer service.”

Oct 01, 2025 · trustpilot.com
Clarice Wilson service

Gorgeous jewelry and responsive customer service provided replacement.

“They reached out and are sending a replacement ring.”

Oct 01, 2025 · trustpilot.com
Anne quality

Gold plating failed and ring turned silver quickly, feeling cheap.

“My gold ring turned silver after a month of infrequent wear.”

Oct 01, 2025 · trustpilot.com
Julia Anne service

Customer service unresponsive; jewelry looks cheap and the reviewer calls it a scam.

“Horrible customer service jewelry looks worse than walmart no one replies to email SCAM”

Oct 01, 2025 · trustpilot.com
Katharina value

A £40 handling fee was deducted from refund unexpectedly, felt misled.

“Unexpected £40 handling fee deducted from refund”

Oct 01, 2025 · trustpilot.com
Kristina Muzoska quality

Ring quality is top-notch and it fits very well.

“The quality is top-notch, and the diamond shines like crazy.”

Oct 01, 2025 · trustpilot.com
Kelly Julian service

Return parcel was lost and customer service failed to resolve issue.

“the parcel had been lost”

Oct 01, 2025 · trustpilot.com
Helen quality

Rings look realistic but scratched and tarnished after five months.

“after only 5 months it has started to scratch and tarnish”

Oct 01, 2025 · trustpilot.com

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.

About Objekts

Objekts is an online fashion jewellery retailer offering plated and crystal jewellery such as rings, necklaces and earrings. The brand sells primarily through an e-commerce storefront with product pages, imagery and a returns process. Consumers researching Objekts commonly compare design, durability, shipping and after-sales handling when deciding to purchase.