Reviews show a clear pattern of customer-reported issues with order fulfillment, returns and customer support alongside frequent comments about limited or inconsistent product results. Several reviewers report adverse effects such as headaches, nausea or reflux after using Obvi products, while a small number note modest short-term benefits or fast shipping. International buyers repeatedly cite longer shipping times, lost tracking and difficulty obtaining refunds. Consumers should check shipping terms, refund policies and ingredient/safety information before purchasing, and consider starting with a small order to test tolerance and effectiveness.
Examples from available reviews (Nov 2021 – Feb 2026).
Saw some weight loss and increased energy within three weeks.
“few pounds down and more energy every day.”
Customer service unresponsive and refusing promised refunds.
“I’m warning everyone to avoid these scam artists!!”
International order never arrived and company refused refund after month.
“shipping took one month and the product still never arrived.”
Product aided weight loss but caused unpleasant taste and side effects.
“but the side effects are not worth it to me.”
Frequent complaints about unshipped orders, long fulfillment delays and denied refunds; a small number of reviewers note fast delivery or smooth initial shipping.
Many reviewers report denied refunds, restocking fees or failed returns; multiple shoppers describe purchases as poor value or effectively lost money.
Users report side effects (headaches, nausea, reflux, bloating) and inconsistent energy effects; a few users report modest short-term improvements in energy or weight.
Majority of reviewers report limited or no efficacy and some adverse reactions; a small subset report measurable short-term weight loss or satisfaction.
Widespread reports of unanswered emails, automated replies, restricted phone hours and unhelpful agents; a few reviews mention responsive customer support.
Most reviewers describe negative overall experiences driven by shipping, refund and effectiveness problems; a minority report positive delivery or product effects.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer considers this collagen one of the better options available.
“Probably one of the better collagens in the market.”
Reviewer considers this collagen one of the better options available.
“Probably one of the better collagens in the market.”
Products taste good and provided a small energy boost after a month.
“The products taste good and actually I feel that they gave me a bit more energy.”
Products taste good and provided a small energy boost after a month.
“The products taste good and actually I feel that they gave me a bit more energy.”
Multiple contact attempts failed and refund has not been received.
“I have tried to get ahold of obvi more than 10 times”
Experienced facial swelling and company refused refund, responding rudely.
“my face was puffy and swollen.”
Experienced facial swelling and company refused refund, responding rudely.
“my face was puffy and swollen.”
International order couldn't be returned and refund was denied.
“because order international it CANT BE RETUTNED”
International order couldn't be returned and refund was denied.
“because order international it CANT BE RETUTNED”
Small energy boost and easy-to-swallow capsules, overall average results.
“Maybe a small boost in energy and less snacking”
Small energy boost and easy-to-swallow capsules, overall average results.
“Maybe a small boost in energy and less snacking”
Customer service unresponsive and refusing promised refunds.
“I’m warning everyone to avoid these scam artists!!”
Order never shipped and refund withheld despite label creation.
“they ran out of product”
Reviewer states feeling old despite being 26.
“I'am 26 yet old”
Product did not deliver expected results and customer service refused help.
“Using elite burn I can actually go to sleep rather than get energy.”
Saw some weight loss and increased energy within three weeks.
“few pounds down and more energy every day.”
Product caused headaches and refund policy included a 20% restocking fee.
“The product gave me headaches.”
Company refused to honor refund policy and wouldn't review recorded call.
“Do not trust their return/refund process.”
Awaiting refund for nearly a month with no responses from customer service.
“I have been waiting for almost a month for my refund”
Product ineffective and company won't honor money-back guarantee outside the US.
“they don’t honor the money-back guarantee unless you’re in the US.”
Order paid for but never received; company unresponsive and unhelpful.
“I still haven't received it yet”
Product caused headaches and bloating with no benefits after one month.
“All it did for me was give me a headache and made me feel bloated.”
Unable to return product and unable to get refund.
“DON'T BUY ANYTHING FROM THIS COMPANY.”
No replies to questions and comments were deleted after poor results.
“not once has anyone replied just deleted my comments”
Received shipment quickly in under two weeks and will begin usage.
“It only took under 2 weeks to be delivered”
After three weeks, reviewer sees little difference and is disappointed.
“I honestly don't see much of a difference yet.”
International order never arrived and company refused refund after month.
“shipping took one month and the product still never arrived.”
Paid order not shipped; only received automated AI responses with invalid tracking.
“got an automated ai message, no human interaction.”
Product had no effect; only the taste was acceptable.
“Did not work for me, ok taste”
Company took money, didn't send product, and ignored emails.
“SCAM!!! Take your money dont send product, then dont reply to emails”
Product caused tiredness, increased hunger, and unintended weight gain.
“I was soo tired and hungry all the time.”
Used kit for a month and experienced no benefits.
“It is a waste of money”
Severe adverse reaction and customer service pushed more products instead of help.
“I woke up in the middle of the night profusely throwing up”
Money-back guarantee undermined by restocking and return fees.
“Money back guarantee but an undetermined restocking fee is deducted”
No weight loss and caused prolonged stomach pain after use.
“Did not lose 1 lb and it made my stomach hurt for weeks”
Severe cramping and company unresponsive; return policy appears bogus.
“It caused me to have severe cramping.”
Product ineffective, caused illness, and company kept charging and ignored emails.
“when you try to cancel your subscription they still charge you.”
Product failed to deliver and the money-back guarantee is ineffective.
“The money back guarantee is a joke.”
Sick from product and charged restocking fees despite minimal use.
“they kept to their standards of charging me restock and fee when I only took one pill.”
Order damaged in shipping and promised full refund never received.
“It's October 1st today and still nothing”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Obvi is a consumer supplement brand that sells dietary products online, commonly marketed for weight management and collagen support. Shoppers researching Obvi typically look for information on product effectiveness, side effects, shipping times, and return/refund processes.