Some customers mention a pleasant taste and short-term shifts in energy or weight after using Obvi products. Many reviews describe refunds that never came through, orders that didn’t arrive, and customer support that didn’t respond. Several reviewers report side effects such as headaches, bloating, vomiting, and severe gastrointestinal symptoms. A smaller group highlights quick delivery and clear product benefits.
Examples from available reviews (Nov 2021 – Mar 2026).
Products taste good and provided a small energy boost after a month.
“The products taste good and actually I feel that they gave me a bit more energy.”
Company took money, didn't send product, and ignored emails.
“SCAM!!! Take your money dont send product, then dont reply to emails”
Product caused headaches and bloating with no benefits after one month.
“All it did for me was give me a headache and made me feel bloated.”
Product aided weight loss but caused unpleasant taste and side effects.
“but the side effects are not worth it to me.”
Reviewers repeatedly describe refunds that didn’t happen, returns that weren’t accepted, and orders that never showed up. International customers, in particular, mention difficulty returning items and refunds being denied. Several people also say they contacted the company multiple times without getting a real fix.
Many customers say the products weren’t worth the price and describe the purchase as a waste of money. Some complaints point to restocking or return fees that cut into refund amounts. Positive notes about benefits and value appear, but less often than the price-related complaints.
Some users report weight loss, more energy, and capsules that are easy to swallow after weeks of use. Others report no change or worse symptoms, including increased hunger, tiredness, cramping, and ongoing stomach pain. The reviews show a clear split between positive results and negative physical reactions.
Several reviews compliment the taste and call a collagen product a good option. At the same time, many customers report no results after several weeks or mention side effects such as headaches and bloating. Praise for the formula sits alongside repeated comments about it not working.
Customers often describe support that doesn’t reply, comments that get deleted, and automated or AI responses instead of a person. Some reviewers say the company would not follow through on refund discussions or review recorded calls. Communication issues show up across many negative reviews.
Reviews draw a sharp line between people who felt benefits and those who ran into service problems or side effects. Lower ratings focus on customer-service breakdowns and health complaints, while higher ratings mention taste, fast delivery, or modest results. Overall, the feedback stays split between product satisfaction and concerns about service or safety.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (30) · bbb.org (10) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Reviewer considers this collagen one of the better options available.
“Probably one of the better collagens in the market.”
Reviewer considers this collagen one of the better options available.
“Probably one of the better collagens in the market.”
Products taste good and provided a small energy boost after a month.
“The products taste good and actually I feel that they gave me a bit more energy.”
Products taste good and provided a small energy boost after a month.
“The products taste good and actually I feel that they gave me a bit more energy.”
Multiple contact attempts failed and refund has not been received.
“I have tried to get ahold of obvi more than 10 times”
Experienced facial swelling and company refused refund, responding rudely.
“my face was puffy and swollen.”
Experienced facial swelling and company refused refund, responding rudely.
“my face was puffy and swollen.”
International order couldn't be returned and refund was denied.
“because order international it CANT BE RETUTNED”
International order couldn't be returned and refund was denied.
“because order international it CANT BE RETUTNED”
Small energy boost and easy-to-swallow capsules, overall average results.
“Maybe a small boost in energy and less snacking”
Small energy boost and easy-to-swallow capsules, overall average results.
“Maybe a small boost in energy and less snacking”
Customer service unresponsive and refusing promised refunds.
“I’m warning everyone to avoid these scam artists!!”
Order never shipped and refund withheld despite label creation.
“they ran out of product”
Reviewer states feeling old despite being 26.
“I'am 26 yet old”
Product did not deliver expected results and customer service refused help.
“Using elite burn I can actually go to sleep rather than get energy.”
Saw some weight loss and increased energy within three weeks.
“few pounds down and more energy every day.”
Product caused headaches and refund policy included a 20% restocking fee.
“The product gave me headaches.”
Company refused to honor refund policy and wouldn't review recorded call.
“Do not trust their return/refund process.”
Awaiting refund for nearly a month with no responses from customer service.
“I have been waiting for almost a month for my refund”
Product ineffective and company won't honor money-back guarantee outside the US.
“they don’t honor the money-back guarantee unless you’re in the US.”
Order paid for but never received; company unresponsive and unhelpful.
“I still haven't received it yet”
Product caused headaches and bloating with no benefits after one month.
“All it did for me was give me a headache and made me feel bloated.”
Unable to return product and unable to get refund.
“DON'T BUY ANYTHING FROM THIS COMPANY.”
No replies to questions and comments were deleted after poor results.
“not once has anyone replied just deleted my comments”
Received shipment quickly in under two weeks and will begin usage.
“It only took under 2 weeks to be delivered”
After three weeks, reviewer sees little difference and is disappointed.
“I honestly don't see much of a difference yet.”
International order never arrived and company refused refund after month.
“shipping took one month and the product still never arrived.”
Paid order not shipped; only received automated AI responses with invalid tracking.
“got an automated ai message, no human interaction.”
Product had no effect; only the taste was acceptable.
“Did not work for me, ok taste”
Company took money, didn't send product, and ignored emails.
“SCAM!!! Take your money dont send product, then dont reply to emails”
Product caused tiredness, increased hunger, and unintended weight gain.
“I was soo tired and hungry all the time.”
Used kit for a month and experienced no benefits.
“It is a waste of money”
Severe adverse reaction and customer service pushed more products instead of help.
“I woke up in the middle of the night profusely throwing up”
Money-back guarantee undermined by restocking and return fees.
“Money back guarantee but an undetermined restocking fee is deducted”
No weight loss and caused prolonged stomach pain after use.
“Did not lose 1 lb and it made my stomach hurt for weeks”
Severe cramping and company unresponsive; return policy appears bogus.
“It caused me to have severe cramping.”
Product ineffective, caused illness, and company kept charging and ignored emails.
“when you try to cancel your subscription they still charge you.”
Product failed to deliver and the money-back guarantee is ineffective.
“The money back guarantee is a joke.”
Sick from product and charged restocking fees despite minimal use.
“they kept to their standards of charging me restock and fee when I only took one pill.”
Order damaged in shipping and promised full refund never received.
“It's October 1st today and still nothing”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Obvi is a U.S.-based company that sells dietary supplements and wellness products online direct to consumers. The brand offers powders and capsules marketed for collagen support and weight management. Product pages usually show ingredients, suggested use, and nutrition facts for each SKU. Customers can place one-time orders or subscribe for recurring shipments on the company website and pay with standard checkout methods.