Reviews Analyzed
20
We Collect & Analyze Reviews
Oedro
Experiences & Reviews
Oedro is an online retailer and brand focused on aftermarket automotive accessories for passenger vehicles and light trucks. Consumers typically research fitment, durability and after-sales support when comparing aftermarket parts and accessories from online vendors.
Overview & Key Metrics
Positive Sentiment
35%
Latest Review
25d
Overall Rating
2.5
Our Analysis
🎯
Service quality
Many reviewers report warranty denials, delayed or no callbacks, and unresolved order problems when seeking help after defects.
Share of mentions
Weak
19%
💰
Value for money
Multiple buyers say products failed prematurely or refunds were slow, producing complaints that the purchase did not represent good value.
Share of mentions
Weak
10%
⚡
User experience
Accounts vary: some report fast shipping and simple installs, while others describe ordering errors, slow fulfillment and return hassles.
Share of mentions
Weak
12%
🔧
Product quality
Frequent reports of rust, chipping coatings, poor welds and fitment issues contrast with several reviews praising fit, finish and easy installation.
Share of mentions
Mixed
20%
📞
Communication
Many customers describe slow, missing or unhelpful responses about missing parts, refunds or replacements; a small number report good contact.
Share of mentions
Weak
15%
⭐
Overall experience
Overall impressions are mixed but lean negative: several positive installs and fast deliveries exist, yet numerous detailed defect and support complaints recur.
Share of mentions
Weak
24%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (October 2025).
DON'T BUY ODERO RUNNING BOARDS, THEY RUST!
"Less than one year out of warranty and this is what my OEDRO running boards are doing. No extreme use, just routine driving from here to there on hard..."
Kevin
Trustpilot
Oct 01, 2025
Featured for: Rust issue; refused warranty help
Got scammed on running boards
"Got scammed on running boards. I ordered a pair of running boards for my Toyota Tundra. They processed 2 orders and charged my credit card twice. When..."
Bob
Trustpilot
Oct 01, 2025
Featured for: Double charge; refund attempts failed
I’ve never seen a set of step rails…
"I’ve never seen a set of step rails manufactured as great as these are. Super easy to install. The..."
Mike Coulter
Trustpilot
Oct 01, 2025
Featured for: Positive install; praises product quality
Great Customer service and great…
"Great Customer service and great produc..."
Real Aing
Trustpilot
Oct 01, 2025
Featured for: Explicit positive customer service mention
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: October 2025
C
Customer
trustpilot.com
Oct 01, 2025
Two defective sets
Was really excited about the product and price point. Ordered nerf bars for the jeep, but after a few months the began to rust and were defective. Fir...
G
Gibi
trustpilot.com
Oct 01, 2025
Too big
Ordered a set for my 2025 XSE Corolla hatchback. Not an...
M
Mark
trustpilot.com
Oct 01, 2025
Oedro did not send a needed part to…
Oedro did not send a needed part to attach the soft tonneau cover to my Tundra bed rail. I approached the company to...
L
Leslie
trustpilot.com
Oct 01, 2025
I have purchased a "high quality" bull…
I have purchased a "high quality" bull bar and matching running boards. They can't be any older than a year and a half as my truck was brand new in Se...
K
Kevin
trustpilot.com
Oct 01, 2025
DON'T BUY ODERO RUNNING BOARDS, THEY RUST!
Less than one year out of warranty and this is what my OEDRO running boards are doing. No extreme use, just routine driving from here to there on hard...
K
Kyle Baldasan
trustpilot.com
Oct 01, 2025
In t less than 2 months the coating…
In less than 2 months the coating started to chip off and has only gotten worse. Their solution for the problem was $80 and to go spray. I ema...
R
Robert Fleming
trustpilot.com
Oct 01, 2025
Running bords / step bars were not…
Running bords / step bars were not welded prop...
K
Kamie Filiatrault
trustpilot.com
Oct 01, 2025
This company has the worst customer…
This company has the worst customer service I have ever experienced. Takes days if not ever to hear back when asking a question about an order I alrea...
B
Bob
trustpilot.com
Oct 01, 2025
Got scammed on running boards
Got scammed on running boards. I ordered a pair of running boards for my Toyota Tundra. They processed 2 orders and charged my credit card twice. When...
T
Tom Kotwica
trustpilot.com
Oct 01, 2025
Ordered floor mats for 2017 Ford Focus
Ordered floor mats for 2017 Ford Focus, received the mats and the holes did not line up with the knobs. Contacted Oedro to return the mats and they...
R
Robert Dean
trustpilot.com
Oct 01, 2025
NO REFUND AFTER 34 DAYS WAIT
I returned cargo floor mat as it did not fit my car although OEDRO catalog said it would fit. Their policy says that credit card refunds will take bet...
M
Mike Coulter
trustpilot.com
Oct 01, 2025
I’ve never seen a set of step rails…
I’ve never seen a set of step rails manufactured as great as these are. Super easy to install. The...
T
Tedg
trustpilot.com
Oct 01, 2025
Ordered floor mats for a Jeep Gladiator…
Ordered floor mats for a Jeep Gladiator without locking storage compartment. I received what I ordered, however they did not fit my vehicle. Their des...
R
Richard JONES
trustpilot.com
Oct 01, 2025
Side steps
Ordered side steps for my jeep and they fit perfect. I put...
R
Ryder christi
trustpilot.com
Oct 01, 2025
FITS LIKE A GLOVE!
I love these liners in my 2023 4Runner. They fit perfectly except the front driver side door hits the liner on floor nea...
V
Von Demars
trustpilot.com
Oct 01, 2025
Ford 1500 floor mats
I bought this floor mats for my Ford 1500. I received the package 2 days before it’s scheduled del...
J
Jon Weisler
trustpilot.com
Oct 01, 2025
The floor Mats I ordered where above…
The floor Mats I ordered where above and beyond my expectations, fast shipping! Q...
B
Berlinn BAlicen
trustpilot.com
Oct 01, 2025
Rear bumper makes my truck look cool than before
Quick shipment, easily install rear bumper and m...
G
Gerald Stiel
trustpilot.com
Oct 01, 2025
2 weeks and label created
All I have to say is it's been 2 weeks and they have created a shipping label. Haven't shipped yet and they say my running b...
R
Real Aing
trustpilot.com
Oct 01, 2025
Great Customer service and great…
Great Customer service and great produc...
Conclusion
Reviews show a clear pattern of recurring product defects (rusting, chipping, fitment and weld problems) paired with many reports of slow or unhelpful after‑sales support. At the same time, a subset of customers report good fit, fast shipping and straightforward installation. If you consider Oedro, verify exact fitment for your vehicle, retain order and return documentation, and review warranty/return timelines before purchase. For risk mitigation, inspect incoming parts promptly and photograph defects immediately when contacting support.