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We Collect & Analyze Reviews

Online Outdoor Closeouts
Experiences & Reviews

Online Outdoor Closeouts is an online retailer focused on selling discounted and closeout outdoor gear and accessories. The business model typically involves inventory clearance, limited-run items, and reduced-price listings aimed at bargain-seeking consumers. People searching reviews often want information on product condition, return policies, and customer support responsiveness for clearance merchandise.

Overview & Key Metrics

Reviews Analyzed 1
Positive Sentiment 100%
Latest Review 1410d
Overall Rating
4.0

Our Analysis

🎯

Service quality

Reviewer reports poor returns handling and an unwilling owner response; refund options were limited and return costs were shifted to the buyer.

Share of mentions
25%
Weak
💰

Value for money

No comments about pricing, discounts, or perceived value in the available review.

Share of mentions
0%
Mixed
⚡

User experience

The review does not mention website, checkout, or app experience, so user-interface impressions are not available.

Share of mentions
0%
Mixed
🔧

Product quality

One reviewer received a damaged item but also described the company as having “great products,” indicating both product appeal and at least one quality issue.

Share of mentions
25%
Mixed
📞

Communication

Communication was described as dismissive: the owner refused to accept fault and offered only return-or-gift-card options, perceived as unhelpful.

Share of mentions
25%
Weak
⭐

Overall experience

Overall impression in the review is negative: damaged shipment plus unsatisfactory service led the buyer to stop doing business with the company.

Share of mentions
25%
Weak

View all 1 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 1 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Quotes shortened · As of: October 2025

I
Ian May
Collected.reviews Dec 09, 2021

Bow case

I had a bad experience with Online Outdoor Closeouts. I ordered an item from them and it arrived damaged. When I complained the owner told me that I could either send the case back for a refund or get a gift card for the value of the case. When I said that was unacceptable, he told me to return it at my own expense. So I made the choice not to do business with them anymore. In sum, they have great products but terrible customer service and they refuse to admit their fault. I finally gave up. I would not order from them again because of their poor customer service.

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Conclusion

The available review highlights a failed delivery condition and an unsatisfactory customer service response: the buyer received a damaged item and was told to return it at their own expense or accept a gift card. That specific account suggests consumers should verify the seller’s return policy and shipping damage procedures before purchasing closeout items. If responsive, fault-accepting customer service is important to you, this review signals potential risk; however the reviewer also noted product appeal despite the damage. Because only one review is available, look for additional customer feedback or contact the seller directly to confirm current return and damage policies before buying.