Reviews for Oracle Lighting show recurring concerns about product reliability (harnesses, converters, controllers) and inconsistent support or return handling. Several reviewers report short wiring or missing cable length, leading to difficult installations and extra expense. A small number of customers praise the product appearance and note successful replacements after reporting defects. If you consider purchasing, verify vehicle fitment, confirm wiring lengths and installation requirements, and review warranty and return policies before buying.
Examples from available reviews (Dec 2021 – Feb 2026).
Reviewer reports recurring hardware failures and poor durability of lights.
“The harness quality is terrible”
Reviewer warns others after receiving wrong parts and denied returns.
“They dont accept returns!”
Reviewer praises rock lights but criticizes short wiring and cheap extensions.
“they sell you a rock light and extension cable that still won’t reach the battery”
Product arrived faulty but was replaced and now works well.
“Unfortunately, it was faulty.”
Service experiences vary widely: some customers received replacements and apologies, while several others report unresponsiveness and refund difficulties.
Reviewers question value: recurring failures, repair or replacement costs, and additional wiring purchases increased total ownership expense and frustration.
Mixed user experience: one reviewer praised site navigation and ordering; multiple reports describe difficult installations, short cables, and complex harnesses.
Many reviews report defective or short-lived components (harnesses, converters, controllers); a minority note good fit and appearance when items function.
Communication is frequently criticized: reviewers describe unanswered calls/emails, inconsistent responses, and disputes over return or responsibility policies.
Overall impressions trend negative: product failures and support hurdles dominate, though a few customers report successful replacements and working products.
For each review, the core experience based on original source reviews.
Sources: bbb.org (7) · Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer reports a tail light failed and no customer support response.
“Do not buy from oracle they do not stand behind there product.”
Reviewer warns others after receiving wrong parts and denied returns.
“They dont accept returns!”
Reviewer reports recurring hardware failures and poor durability of lights.
“The harness quality is terrible”
Reviewer praises rock lights but criticizes short wiring and cheap extensions.
“they sell you a rock light and extension cable that still won’t reach the battery”
Reviewer says Mustang headlights are faulty and turn signals fail.
“Their headlights for Mustang 2015+ are faulty.”
Reviewer warns others after receiving wrong parts and denied returns.
“They dont accept returns!”
Reviewer paid $2400 and still hasn't received ordered products months later.
“I have yet to receive anything.”
Reviewer describes difficult installation, poor fitment, and nonreturnable faulty products.
“the instructions were only on a single page and were absolutely awful”
Reviewer received mismatched bulbs that didn't fit and got no support.
“Immediately notice the two bulbs are different.”
Reviewer got incompatible headlights and received no support after purchase.
“Terrible REMOVEDOrdered headlights that ended up be incompatible for my car”
Reviewer sent defective parts and invoice but received no response or warranty support.
“NEVER BUY THERE PRODUCTS, THEY DON'T HONOR THERE WARRANTIES...”
Reviewer accuses the company of dishonesty and calls for investigation.
“Very dishonest company operating on bad faith.”
After 3 of my friends bought color shift wireless controllers for their vehicles, they recommended that I buy the same for my wife. I searched for the company online and I like the ease of navigating through their site. In less than ten minutes, I had identified a perfect color shift wireless controller. The ordering process was seamless with the help of the customer care service. I was eager to see how it would work. Unfortunately, it was faulty. I had no option but to call the company to let them know about it. For two days they were unreachable via call and email. I was worried as I did not know the way forward. On the third day, I was lucky and I talked to the company’s customer care rep who was very apologetic. He advised me on the return process after which a working remote controller was sent to me. It is one month now and it is working fine. I love how the colors change. It is just amazing!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Oracle Lighting is an aftermarket automotive lighting brand that offers LED lighting products and accessories for vehicles, such as LED headlights, rock lights, and wireless controllers. Consumers researching the company typically look for product compatibility, installation guidance, warranty terms, and support information related to vehicle lighting upgrades.