Reviews Analyzed
5
We Collect & Analyze Reviews
Oracle Lighting
Experiences & Reviews
Oracle Lighting is an aftermarket automotive lighting brand that offers LED lighting products and accessories for vehicles, such as LED headlights, rock lights, and wireless controllers. Consumers researching the company typically look for product compatibility, installation guidance, warranty terms, and support information related to vehicle lighting upgrades.
Overview & Key Metrics
Positive Sentiment
40%
Latest Review
23d
Overall Rating
2.1
Our Analysis
🎯
Service quality
Service experiences vary widely: some customers received replacements and apologies, while several others report unresponsiveness and refund difficulties.
Share of mentions
Weak
17%
💰
Value for money
Reviewers question value: recurring failures, repair or replacement costs, and additional wiring purchases increased total ownership expense and frustration.
Share of mentions
Weak
9%
⚡
User experience
Mixed user experience: one reviewer praised site navigation and ordering; multiple reports describe difficult installations, short cables, and complex harnesses.
Share of mentions
Weak
13%
🔧
Product quality
Many reviews report defective or short-lived components (harnesses, converters, controllers); a minority note good fit and appearance when items function.
Share of mentions
Weak
22%
📞
Communication
Communication is frequently criticized: reviewers describe unanswered calls/emails, inconsistent responses, and disputes over return or responsibility policies.
Share of mentions
Weak
17%
⭐
Overall experience
Overall impressions trend negative: product failures and support hurdles dominate, though a few customers report successful replacements and working products.
Share of mentions
Weak
22%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 5 verified reviews (December 2021 – October 2025).
Poor quality lights from con artists
"I bought these a couple of years ago and in that time they've worked for, at most, six (MAYBE eight) months. The harness quality is terrible and I've..."
Zelliaind
Trustpilot
Oct 01, 2025
Featured for: detailed product and service failure
Beware of this company! Do
"Beware of this company! Do not trust them! Terrible customer service! They dont accept returns! They will sell you the wrong parts..."
Tom Miller
Trustpilot
Oct 01, 2025
Featured for: angry return policy complaint
The rock lights i bought are great the…
"The rock lights i bought are great the only issue i have is oracle has to be the cheapest most stingy company when it comes to wire for there products..."
Trevor-Cor Conti
Trustpilot
Oct 01, 2025
Featured for: positive product, wiring complaint
color shift wireless controller
"After 3 of my friends bought color shift wireless controllers for their vehicles, they recommended that I buy the same for my wife. I searched for the company online and I like the ease of navigating through their site. In less than ten minutes, I had identified a perfect color shift wireless controller. The ordering process was seamless with the help of the customer care service. I was eager to see how it would work. Unfortunately, it was faulty. I had no option but to call the company to let them know about it. For two days they were unreachable via call and email. I was worried as I did not know the way forward. On the third day, I was lucky and I talked to the company’s customer care rep who was very apologetic. He advised me on the return process after which a working remote controller was sent to me. It is one month now and it is working fine. I love how the colors change. It is just amazing!"
Frank Wallace
Collected.reviews
Dec 17, 2021
Featured for: mixed service and product experience
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 5 reviews
All Customer Reviews
Sources: Trustpilot (4) · Collected.reviews (1) · Quotes shortened · As of: October 2025
T
Tom Miller
trustpilot.com
Oct 01, 2025
Beware of this company! Do
Beware of this company! Do not trust them! Terrible customer service! They dont accept returns! They will sell you the wrong parts...
Z
Zelliaind
trustpilot.com
Oct 01, 2025
Poor quality lights from con artists
I bought these a couple of years ago and in that time they've worked for, at most, six (MAYBE eight) months. The harness quality is terrible and I've...
T
Trevor-Cor Conti
trustpilot.com
Oct 01, 2025
The rock lights i bought are great the…
The rock lights i bought are great the only issue i have is oracle has to be the cheapest most stingy company when it comes to wire for there products...
B
B Soner
trustpilot.com
Oct 01, 2025
They are selling faulty products for…
They are selling faulty products for Mustang and they don't take any responsibilities. Their headl...
F
Frank Wallace
Collected.reviews
Dec 17, 2021
color shift wireless controller
After 3 of my friends bought color shift wireless controllers for their vehicles, they recommended that I buy the same for my wife. I searched for the company online and I like the ease of navigating through their site. In less than ten minutes, I had identified a perfect color shift wireless controller. The ordering process was seamless with the help of the customer care service. I was eager to see how it would work. Unfortunately, it was faulty. I had no option but to call the company to let them know about it. For two days they were unreachable via call and email. I was worried as I did not know the way forward. On the third day, I was lucky and I talked to the company’s customer care rep who was very apologetic. He advised me on the return process after which a working remote controller was sent to me. It is one month now and it is working fine. I love how the colors change. It is just amazing!
Conclusion
Reviews for Oracle Lighting show recurring concerns about product reliability (harnesses, converters, controllers) and inconsistent support or return handling. Several reviewers report short wiring or missing cable length, leading to difficult installations and extra expense. A small number of customers praise the product appearance and note successful replacements after reporting defects. If you consider purchasing, verify vehicle fitment, confirm wiring lengths and installation requirements, and review warranty and return policies before buying.