One review says the wrong item was shipped and points to problems with customer support and delivery handling. The reviewer explicitly says they cannot recommend the company. The feedback includes no positive comments.
Examples from available reviews (Feb 2026).
Received the wrong product and experienced poor customer service and delivery.
“after receiving the wrong product I can't recommend it.”
The available feedback focuses on order fulfillment and after-sales support. The reviewer describes support as poor and connects it to how the incorrect order was handled.
The review does not mention price or value. It also provides no details on refunds, discounts, or compensation.
The experience described falls apart at delivery and after purchase. The reviewer says they received the wrong item and was unhappy with how the problem was handled.
The review is about getting the wrong item, not how the product performs or whether it has defects. It includes no comments on durability, features, or quality.
The reviewer calls customer communication poor. With only this comment, there is not enough to judge response speed or how issues get escalated.
Only one review is available, so wider takeaways are limited. That single account focuses on fulfillment and support problems and offers no positive signs.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) · Quotes shortened · As of: February 2026
Not happy with this Oradix!! I had high hopes for you. However, after receiving the wrong product I can't recommend it. Their customer service was not helpful too and the delivery was poor.
And of course, I expect when your customers experience an issue with one of your products, they expect a quick and effective fix. While an apology and a refund might suffice for smaller issues, sometimes you need to bring in the big guns — over-the-phone customer service — to provide detailed answers and proven solutions to your customers' unique problems.
No matter how intuitive or attractive your product is, it's useless if it doesn't meet the needs of your target consumer.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Oradix runs an online store selling consumer products. The website shows product pages with images, specs, and prices. Customers order through the site and get shipment tracking details. The company offers support channels for order questions and returns.