Reviewers often praise the craftsmanship and comfort of the footwear and outerwear. Several shoppers mention a broad in-store selection of leather, sheepskin, and fur pieces. A smaller set criticizes high prices and overseas production on costly items. Staff experiences are mixed, ranging from attentive help to rude encounters.
Examples from available reviews (Nov 2021 – Feb 2026).
Shoes are very comfortable and arrived fitting perfectly when ordered online.
“Incredible shoes with fur inside, like walking barefoot so comfortable.”
Customer experienced rude, unhelpful staff and poor service.
“taken aback by the rudeness of the customer service.”
Reviewer disappointed items are manufactured overseas despite high prices.
“I came in excited and left in bad conscious at $1000 jackets made in China”
Store stands behind merchandise and staff were helpful and informative.
“they stand behind all their merchandise with a 100% completely satisfied guarantee.”
Staff performance draws mixed reactions. Several reviewers describe associates as respectful and helpful, and they mention a satisfaction guarantee. Others report rude, dismissive treatment that triggered strong negative responses.
Many commenters tie the price to the materials and build and say the items feel premium. Another group calls the products overpriced and points to overseas manufacturing as a value issue. These price complaints show up repeatedly in separate reviews.
Several reviewers describe an attractive boutique, a strong selection, and helpful managers during store visits. Customers note good fitting help and a pleasant shopping atmosphere. Positive experience comments appear more often than neutral or unclear ones.
Shoppers consistently describe coats, shoes, and furs as well made, comfortable, and finished with a good fit. Many reviews use words such as luxurious, high-quality, and wonderfully crafted. One review mentions an unrelated high-quality panel product, and it appears only once.
Some customers say staff gave clear, low-pressure guidance on sizing and product details. Others describe confrontational or unhelpful exchanges that left them upset. A subset of reviewers speaks positively about how guarantees and returns are explained.
Feedback mainly falls into highly satisfied visits, with a smaller number of sharply negative experiences. Positive comments focus on product quality and store selection. Negative comments focus on price concerns and specific poor staff interactions.
For each review, the core experience based on original source reviews.
Sources: yelp.com (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
High-end items available and quality matches the price.
“the quality matches its price point.”
Shoes are very comfortable and arrived fitting perfectly when ordered online.
“Incredible shoes with fur inside, like walking barefoot so comfortable.”
Reviewer highly recommends the classic, American-made Overland coats.
“Life Changing.”
Longstanding store offering beautiful leather and fur products despite high prices.
“It's a beautiful space filled with amazing leather and fur products.”
Reviewer believes products are overpriced due to employee bonus incentives.
“Overland Wool is Overpriced”
Customer experienced rude, unhelpful staff and poor service.
“taken aback by the rudeness of the customer service.”
Customers felt disrespected and uncomfortable due to staff behavior.
“We felt extremely disrespected by the service provided.”
Store stands behind merchandise and staff were helpful and informative.
“they stand behind all their merchandise with a 100% completely satisfied guarantee.”
Purchased three leather jackets and found the products wonderful.
“the products are wonderful.”
Garments are luxuriously crafted, comfortable, and worth the high price.
“amazingly crafted garments: luxurious, well made and very comfortable.”
Staff were respectful, offered size help without being pushy.
“she was respectful and didn't push”
Reviewer disappointed items are manufactured overseas despite high prices.
“I came in excited and left in bad conscious at $1000 jackets made in China”
Store offers a great selection of coats and assorted accessories.
“Great selection of coats”
Coats are amazing and staff are friendly; higher price reflects quality.
“Not cheap but you're paying for quality.”
Splurged on a sheepskin coat and is very happy with quality and fit.
“Given the quality and fit I'm very happy.”
Positive in-store experience with helpful manager and good selection.
“Manager Hunter was great.”
Reviewer praises the valuable experience and dedicated customer service.
“quality products that last”
Boutique is a highlight stop offering beautiful high-quality items and excellent service.
“Excellent service, great management.”
Bought coats and found them to be excellent quality.
“Excellent quality coats”
Store offers high-quality furs and hides with helpful staff and good selection.
“super high quality furs, hides, coats, accessories.”
I've been more than pleased with my purchase of the Overland Solar 160 ETFC Semi-Flexible Solar Panel. Brian is really helpful with understanding the ins and outs of his product. He does an outstanding job. The panel is awesome, super high quality build, and it puts out a ton of power. I use it to charge my dual battery system and I can't ask for more. The only concern I've had with the product was the product instructions included in the purchase could have been more thorough. I had some troubles in installation but Brian offered some assistance to get me going. Thank you!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Overland sells leather, sheepskin, and fur outerwear, along with footwear and related accessories. The brand runs physical boutiques and an online store for e-commerce purchases. Product pages usually include material details, sizing tips, and care instructions so shoppers can compare items. Overland focuses on customers looking for cold-weather clothing and specialty leather goods in stores and online.