Reviews Analyzed
21
We Collect & Analyze Reviews
Particle
Experiences & Reviews
Particle is a consumer personal-care brand focused on men’s grooming products such as face creams, shampoos, supplements and fragrances, sold primarily through its online store. Information seekers often look for product efficacy, delivery and customer-service experiences, as well as clarity around pricing and international checkout. This summary compiles user reviews to help consumers evaluate Particle’s product performance, purchasing experience and support before buying.
Overview & Key Metrics
Positive Sentiment
81%
Latest Review
18d
Overall Rating
4.1
Our Analysis
🎯
Service quality
Most reviewers report fast delivery and helpful customer support; isolated cases cite denied purchases or poor service interactions.
Share of mentions
Strong
14%
💰
Value for money
A few customers report unclear pricing and currency issues that led to unexpected charges and dissatisfaction with perceived value.
Share of mentions
Weak
3%
⚡
User experience
Many reviewers find the products and online buying process easy and time-saving; some mention checkout confusion and intrusive pop-ups.
Share of mentions
Strong
14%
🔧
Product quality
Majority praise face cream, shampoo and supplements for visible skin and hair improvements; a small number report drying or formula changes.
Share of mentions
Strong
26%
📞
Communication
Several reviewers flagged unclear marketing or checkout messaging, especially around currency and price displays, causing confusion.
Share of mentions
Weak
7%
⭐
Overall experience
Overall impressions are largely positive, with many recommending products for results; a minority cite pricing or service problems.
Share of mentions
Strong
36%
Our Independent Methodology
How we analyze customer reviews without bias
Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (March 2023 – October 2025).
Particle: A Simple Yet Effective Skincare Solution for Men
"I recently tried Particle's skincare and hair care products, and I must say, they exceeded my expectations. As a man who likes to keep things simple in his grooming routine, Particle's line of specially-formulated men's products hit the mark for me. What stood out to me was how easy it was to use these products – they were clearly made with practicality in mind. Not only that, but my skin felt notably smoother after using their face wash and moisturizer set. And let me tell you about their shampoo – it left my hair feeling cleaner than ever before without stripping it of its natural oils. Particle offers so much more than just function though - the subtle yet masculine scents really elevated my shower experience. It wasn't overpowering or too fragrant like some other brands I've used in the past. Overall, Particle is a brand dedicated to providing quality men’s skincare and haircare products that work effectively while also being enjoyable to use on an everyday basis. I would definitely recommend giving them a try!"
Kessler
Collected.reviews
Mar 06, 2023
Featured for: detailed product and UX praise
ABSOLUTELY TRASH CUSTOMER SERVICE
"I've tried multiple times to repurchase this fragrance to give as gifts and I keep getting denied because I'm buying in multiple qua..."
Christopher Coyne
Trustpilot
Oct 01, 2025
Featured for: explicit customer service complaint
A deceptive price ☹
"☹ The price in the ads specified $, not US$. Since the product was advertised in Australia, I thought it was in Aus$. I was surprised to find that the..."
Jake
Trustpilot
Oct 01, 2025
Featured for: currency/pricing complaint
Great customer service and always a…
"Great customer service and alw..."
J michael
Trustpilot
Oct 01, 2025
Featured for: positive service and ordering
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
C
Christopher Coyne
trustpilot.com
Oct 01, 2025
ABSOLUTELY TRASH CUSTOMER SERVICE
I've tried multiple times to repurchase this fragrance to give as gifts and I keep getting denied because I'm buying in multiple qua...
w
wlazaro
trustpilot.com
Oct 01, 2025
The online buying process was easy.
The online buying process was fast and easy, but I would recommend that, since you sell your products globally, you have a drop-down box to denote i...
A
A distrunted customer!
trustpilot.com
Oct 01, 2025
A perfect supplementation!
I knew ahead of time what I needed/wanted, theFace Cream, so the move to the product was easy. And the nice thing that the Face Cream algorithm provid...
K
Kenneth Ray
trustpilot.com
Oct 01, 2025
I love your face cream
I will be honest I like your face cream it takes the wrinkles out of my face makes me look a lot younger I just wish I...
J
James
trustpilot.com
Oct 01, 2025
Satisfied with product and service
Current and former orders have been convenient and easy. The only annoying thing are the pop-ups asking if you want to add other items before finally...
A
Anthony Gibbes
trustpilot.com
Oct 01, 2025
Seems like the formula has changed from…
Seems like the formula has changed from the original. It i...
J
John mastellone
trustpilot.com
Oct 01, 2025
Great product for men over 60.The men's cream definitely has improved…
The men's cream definitely...
N
Nolen
trustpilot.com
Oct 01, 2025
I noticed a difference within a few…
I noticed a difference within a few months. My face was looking smoother and my eye bags and crows feet were shrinking. I’m 52. It’s not going to make...
M
Minnesota Bureau of Criminal Apprehension
trustpilot.com
Oct 01, 2025
Quick seamless service
Quick seamless service. On my front step when I got home. Actual...
G
George G
trustpilot.com
Oct 01, 2025
Your product is a Game Changer
Your product is a Game Changer!...
D
David
trustpilot.com
Oct 01, 2025
Third time means three charming results
The entire ordering process went smoothly and I look forward to benefitting from the face crea...
J
JAMES ALDRICH
trustpilot.com
Oct 01, 2025
Getting the product to me was good
Getting the product to me was good. I just started usi...
R
Robert
trustpilot.com
Oct 01, 2025
Great product and just as importantly
Great product and just as importantly, g...
m
mike
trustpilot.com
Oct 01, 2025
Anti gray has had no affect in over )
Anti gray has had no affect in over ) mon...
M
Melvin P
trustpilot.com
Oct 01, 2025
Time saving easy to use products
Time saving easy...
J
J michael
trustpilot.com
Oct 01, 2025
Great customer service and always a…
Great customer service and alw...
H
Hoang
trustpilot.com
Oct 01, 2025
Good product and fast delivery
Good product an...
J
Jake
trustpilot.com
Oct 01, 2025
A deceptive price ☹
☹ The price in the ads specified $, not US$. Since the product was advertised in Australia, I thought it was in Aus$. I was surprised to find that the...
P
Pepper
trustpilot.com
Oct 01, 2025
Nice products
Ease of shopping, goo...
c
customer
trustpilot.com
Oct 01, 2025
Great results!
I had some mild skin irritation and the face cream cl...
Conclusion
Reviews show consistent positive feedback for Particle’s face cream and other grooming products, with many users reporting smoother skin, reduced eye bags and satisfactory hair-care results. Customers frequently note fast delivery and an easy ordering process, although several mention checkout pop-ups and confusing price displays for international buyers. A minority of reviews describe negative experiences: formula changes that caused dryness, pricing/currency surprises, and isolated customer-service refusals. Prospective buyers may want to confirm regional pricing and start with a single order to assess fit; overall, reviewers most often recommend the products based on observed results.