Available customer feedback highlights problems with order fulfillment, payment processing, and refund handling. A reviewer reported multiple shipment delays, a PayPal-related payment issue, and a refund still outstanding after two months. Communication was described as slow or absent, and the reviewer ultimately advised against purchasing. Consumers should verify accepted payment methods, refund timelines, and seller responsiveness before ordering, and consider using payment/dispute protections on the platform they choose.
Examples from available reviews (Jul 2020 – Feb 2026).
Order delayed, seller had poor communication and refund pending.
“I chose to recall my order for refund, and haven't received it yet, which is two months later.”
Customer reports multiple shipment delays, a requested refund not processed after two months, and an order recall due to slow fulfillment.
No comments on price or perceived value in the available review; insufficient data to evaluate pricing or value for money.
Reviewer notes a restricted checkout experience tied to a single payment method and an interrupted ordering process that led to cancellation.
The review does not address item condition, packaging, or durability; product quality cannot be assessed from current feedback.
Reviewer describes delayed or missing responses and inconsistent status updates, with unclear explanations about a payment issue.
Reviewer expresses a negative overall experience and explicitly states they do not recommend the company, citing refunds and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (16) · Sitejabber (3) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Issue was resolved by Diamond.
“Resuelto por Diamond”
Claims they are charged despite not subscribing.
“I am not subscride anything and I pay many money”
Purchase was satisfactory and reviewer received a refund.
“It was good and I got refunded.”
Emily resolved the reviewer's problem satisfactorily.
“My problem is solved.”
Eugene helped the reviewer with their issue.
“Eugene helped me”
They deducted money from the reviewer's bank account without explanation.
“Deducts money from the bank account without any reason”
Support followed correct procedures and resolved the issue using evidence.
“he/she took the right approach to clear the issue”
No problems accessing the survey and staff provided warm assistance.
“received warm assistance”
The customer representative provided very helpful assistance.
“The representative was very helpful”
Reviewer was satisfied with Emili's help and appreciated it.
“I satisfied Emili's help fro me and my questions.”
Likes customer service but was charged without prior notice.
“i was charged without any informe”
Emily went above and beyond to resolve the issue amicably.
“She has gone over and above to solve my issue.”
Service was fast and effective.
“Fast and effective”
Reviewer requests a full refund and subscription cancellation.
“i just want a full refund and cancel my subscription”
No comment on the issue but customer service was very responsive.
“customer service are very responsive”
Reviewer alleges unauthorized debits and poor subscription cancellation handling.
“They have been debiting my bank account”
Order wasn't fulfilled, but customer service provided a replacement.
“they provided a replacement”
I ordered a POP! Animation: Adventure Time - Jake w/player on a Wednesday, and expected delivery the following Wed or Thu. I contacted them regarding the status of my order and they didn't respond until Saturday saying that they would ship it Monday and I wouldn't receive it until Thursday. There was no response until Friday and they said that there was an issue with their PayPal, which is the only method of payment accepted by this company. They said that if I chose to still go ahead with my order that I agreed to wait another week for shipping. So I chose to recall my order for refund, and haven't received it yet, which is two months later. I don’t recommend the company.
Reviewer recommends Partytoyz for its wide selection and helpful staff.
“Definitely would recommend Partytoyz.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Partytoyz is presented as an online seller whose name implies a focus on toys and party-related items, including collectibles. This summary aggregates customer feedback to help people researching the company's reliability. For up-to-date product listings, payment options, and official policies, consult Partytoyz's website or the marketplace where it sells.