Reviews show a clear pattern: many customers find PassFab’s tools effective and easy to use, and multiple reviewers praise fast, helpful support. However, a notable subset reports problems with billing, unexpected subscriptions or difficulty cancelling, and occasional download/install failures. If you consider PassFab, test any available trial, retain purchase records, and confirm cancellation policies before buying. Contact support with detailed logs if you encounter issues, and consider payment methods that allow dispute resolution if needed.
Examples from available reviews (Dec 2021 – Feb 2026).
Software is simple and support quickly solved computer issues.
“PassFab's software is great to use; a simple interface that controls powerful tools.”
User was charged an unwanted subscription and cannot cancel it.
“They are scammers.”
Customer support was slow, installation failed, and refund was refused.
“Pitiful Support and No Customer Service”
Prompt support responded quickly and the program recovered my password.
“The program worked perfectly!”
Many users report prompt, helpful technical support and quick problem resolution; a minority report slow, unhelpful service and refund refusals.
Some reviews describe reasonable pricing, but several customers report unexpected subscription charges or bundled products billed without clear consent.
Users commonly describe an easy interface and time‑saving features for unlocking, wiping, or recovering files; few usability complaints appear.
Most reviewers say the software reliably recovers or unlocks data and devices; a small number report broken download links or install errors.
Many reviewers note fast responses and quick fixes from support; others report long delays, lack of live help and billing communication problems.
Majority of reviewers recommend PassFab for recovery and device tasks, while a consistent minority report billing or support failures that undermined trust.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Service was very kind according to reviewer.
“Very kind service!”
Unlock services didn't work and support provided unhelpful responses.
“Don't waste your money on passfab iphone/android unlock services.”
Reviewer claims Tenorshare repeatedly charged cards and is hard to stop.
“Total scam”
Product delivered screenshots rather than working software; refund refused.
“It was not software or a real program.”
Support communications lasted weeks and refund offers were inadequate.
“Support email chain for 3+ weeks then refused refund”
Reviewer couldn't obtain refund and found company untrustworthy.
“I strongly advise everyone to stay away from this company.”
Customer service exceeded expectations and earned the reviewer's trust.
“Exceptional Customer Service That Goes Above and Beyond!”
Software failed and company set up recurring payments and denied refunds.
“Do not waste your money on PassFab FixUWin.”
Customer support was great and responsive according to reviewer.
“Great customer support 👏”
Software failed to unlock archive and refund was refused.
“It completely failed to unlock the ZIP/RAR file.”
Software functions as intended according to reviewer.
“It just works”
Software quickly recovered a forgotten Excel password.
“This thing broke it open pretty quickly.”
Customer service provided a great experience.
“Great customer service experience!”
Product was accidentally purchased and unsubscribing was difficult.
“the product was added as a purchase!”
Product is amazing and support team is great.
“This is an amazing product and the support team is great!”
Support agent offered a free trial and provided understanding help.
“Lynn from support team was very understanding and offered free tral of the software for a month.”
Software worked exactly as expected and was easy to use.
“Works perfectly and simple to use”
Reviewer believes reviews are fake and refunds not honored.
“Reviews are fake definitely don’t live up to expectations”
PassFab for Office effectively recovered password-protected Office files.
“I own PassFab for Office and it's effective.”
Product is excellent and support was very helpful.
“Excellent Product ! Also the support is very helpful .”
User was charged an unwanted subscription and cannot cancel it.
“They are scammers.”
Support team responded quickly and software worked well.
“Great support team.”
Great product and excellent customer service, highly recommended.
“Such a great product and awesome customer service.”
Program worked well and customer service replied quickly.
“customer service was fast.”
Software works well and performs desired tasks.
“Working pretty good,”
Customer service responded promptly and file duplicator saved time.
“The customer service was great they assisted any issues i have promptly.”
Company adds additional products during registration without consent.
“They prey on a users who buy licenses and try to include other products during registration.”
Software is simple and support quickly solved computer issues.
“PassFab's software is great to use; a simple interface that controls powerful tools.”
Software saved the reviewer's iPhone and helped unlock forgotten passcodes.
“I have used it once and it really saved my iPhone otherwise it would be useless.”
Tool is frequently used and has an easy interface.
“Great tool I use it a lot -- easy interface --”
PassFab reliably removes Excel passwords and works perfectly.
“I have used Passfab for years to remove excel passwords and it works perfectly.”
Reviewer says they are enjoying the product.
“Am enjoying it”
App worked well and helped clean the reviewer's phone.
“Thank you for helping me clean my phone”
Product worked well, was easy to use, and customer service was helpful.
“Product worked very well and easy to understand the process.”
App lets reviewer wipe devices easily for testing and resetting.
“I love being able to start over with my test phone.”
Customer service was outstanding and the unlock tool supports many devices.
“Outstanding customer services and support thank you once again for your continued support from start to finish.”
Customer support was slow, installation failed, and refund was refused.
“Pitiful Support and No Customer Service”
Subscription couldn't be cancelled and invoices continued arriving.
“Unable to end subscription.”
Software enabled cleaning many iPhones for reuse and recycling.
“allowed me to clean up many iPhones for re-use and recycling.”
Support responded quickly to the user's request.
“Response quickly”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
PassFab is a software company that develops tools for password recovery, device unlocking and data management across Windows, macOS, iOS and Android. Products are typically distributed as licensed desktop applications with downloadable installers and online support resources. People searching reviews usually look for effectiveness, support responsiveness, and billing or subscription practices.