Many reviewers mention fast delivery, easy prescription uploads, and responsive tracking. A separate group reports missing orders, incorrect or damaged lenses, and billing mistakes. Price feedback is mixed, with some praising low costs while others say pack sizes were smaller than advertised.
Examples from available reviews (Jan 2017 – Feb 2026).
Reviewer reports customer service, delivery, and pricing exceed marketplace.
“The customer service, delivery, and price range have always been above marketplace.”
Reviewer hasn't received contacts, so cannot give a positive review.
“I haven't received my contacts”
Reviewer received broken lenses multiple times and describes rude customer service.
“They keep sending you the broken lens inside.”
Reviewer says pricing hides smaller quantity, causing overpayment.
“They bait you into selling 30 pack quantity, whereas other competitors sell 90 pack quantities.”
Many reviews describe accurate orders, fast fulfillment, and dependable shipping. A noticeable group reports major failures, including orders that never shipped, damaged packages, or incorrect items. These issues appear mostly in low-rated reviews and differ sharply from long-time customers who describe smooth, repeatable purchases.
Many customers highlight low prices and cheaper options than local stores. Several low-rated reviews describe smaller pack quantities sold through unclear listings, which raises the per-unit price. Positive and negative price feedback appears side by side.
Reviewers often call the checkout simple, reordering quick, and prescription uploads straightforward. Several also point to clear tracking information and easy navigation. Some mention lens discomfort or poor fit, but these comments show up in fewer reviews.
Many reviewers say items arrived sealed and matched the brand and prescription they ordered. Others report broken lenses, the wrong prescription, or lenses that shift and blur vision. These defect reports cluster in low-rated reviews and lead to disputes over refunds or replacements.
Many reviewers mention quick, polite replies and helpful shipping updates. In contrast, several low-rated reviews describe support as unreachable, with emails unanswered or replies delayed. Feedback includes both strong communication and clear breakdowns.
Feedback splits between many high ratings that cite fast fulfillment and low prices, and a distinct set of severe low-rated cases involving non-delivery, damaged or incorrect orders, and billing errors. The same divide shows up across service, product quality, and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · resellerratings.com (15) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer received broken lenses multiple times and describes rude customer service.
“They keep sending you the broken lens inside.”
Reviewer claims order never shipped and customer support didn't respond.
“still haven’t sent anything and refuse to answer the customer support line !”
Received wrong prescription and was refused refund, company blamed customer.
“They gave me the wrong prescription”
Received smaller pack quantity than expected, resulting in higher costs.
“Sold me 30 packs of contact lenses instead of 90 packs”
At times, getting genuine, quality products from online sellers can be futile. On the other hand, one can be lucky enough to find a company that surpasses their expectations. One such company is PerfectLensWorld. Indeed, they are perfect in their process, quality, customer care services, tracking, and timely deliveries. In addition, their wide range of products and advice places you in a better position to purchase what you want. If looking for contact lenses of whichever kind visit their website and get a menu for daily contact lenses, weekly contact lenses, and monthly weekly lenses. I’m one happy customer and I will shop from you again and again.
Contacts arrived in a week at much lower price; reviewer grateful.
“Came in a week at 1/3 of the price from LensCrafters”
Reviewer says pricing hides smaller quantity, causing overpayment.
“They bait you into selling 30 pack quantity, whereas other competitors sell 90 pack quantities.”
Easy website, contacts arrived quickly and in perfect condition.
“My contacts arrived in less than five days and in perfect condition.”
Reviewer can't reach support and shipment takes too long.
“nobody answers or respond the email”
Reviewer reports multiple charges and billing errors, warns others to stay away.
“I have been charges 3x for one order.”
Pricing is poor when considering package quantities.
“Pricing is not good if you compare package quantity”
Lenses were uncomfortable, moved when blinking, and caused blurry vision.
“it's the worst lenses I've ever tried.”
Fast shipping and surprisingly good-quality contacts at low price.
“Cheapest ive ever paid for contacts”
Needed lenses urgently and the site delivered the exact lenses quickly.
“Perfect Lenses World is simply AMAZING!”
Order arrived quickly; genuine contacts at a very low cost.
“The contacts are 100% genuine and exactly what I ordered.”
Quick delivery, sealed boxes, same brand and cheaper than optometrist.
“The boxes were sealed, so they didn't appear to be tampered with.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
PerfectLensWorld is an online retailer that sells contact lenses and eye-care accessories. Customers can enter prescription details and order daily, monthly, or colored lenses. The site includes order tracking, a digital checkout process, and support options for questions or returns. Listings typically show brand names, lens specifications, and domestic shipping choices.