Reviews for Photo Savings are mixed: many customers report good prices, accurate items, and smooth returns, while a substantial group of recent complaints describe missing orders, fake tracking numbers, and little or no response from the seller. Examples in the reviews include positive experiences with packaged cameras and quick returns for a backpack, and negative reports concerning drones with bogus tracking and unfulfilled refunds. If you consider buying, verify tracking details, keep order documentation, and confirm contact options before paying. Compare prices and consider ordering lower-risk items first, given the split experience reported by customers.
Examples from available reviews (Dec 2021 – Feb 2026).
Supportive staff helped me find affordable, durable headphones with flexible payments.
“the staff members were being so warm and helpful.”
Ordered a drone, received fake tracking and no responses or refund.
“they sent me a fake tracking number and now just not responding to my messages”
Item arrived on time and was well packed for shipment.
“Arrived on time and was well packed for shipment.”
Received wrong drumset, late delivery, damaged parts, and stock issues.
“they sent me a different drumset entirely”
Some shoppers praise helpful staff, on-time delivery and easy returns; others report wrong items, late shipments, and fake tracking numbers.
Multiple reviews highlight reasonable prices, good package deals, and perceived value for cameras, accessories, and music gear.
Reviews contain little to no information about website or app usability; in-person visits and returns are described instead.
Most product comments report items as expected, well packed, and matching descriptions; a minority note damaged or incorrect shipments.
Several reviewers report no replies, unresponsive messages, or bogus tracking; a smaller set mention responsive phone support and easy returns.
Customer experiences are split: many positive deliveries and returns, while many recent complaints allege non-delivery, fake tracking, and poor follow-up.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer calls the Walmart order a complete scam and warns others.
“Complete scam through walmart, void at all costs.”
Ordered a drone, received no tracking and no email response.
“SCAM COMPANY ORDERED A DRONE NO TRACKING NUMBER PROVIDED NO DELIVERY NO REPLY TO EMAILS”
Reviewer alleges false reviews and warns against ordering from company.
“This company has created false reviews they are scammers.”
Ordered a drone, received fake tracking and no company response.
“they provide tracking details that turns out fake FedEx tracking info.”
Purchased a drone, given false tracking and promised replacement never arrived.
“given false tracking details claiming it was delivered to an address in Northampton.”
Ordered a drone, received fake tracking and no responses or refund.
“they sent me a fake tracking number and now just not responding to my messages”
Ordered a drone and received bogus FedEx tracking details.
“Scam, ordered drone and they sent bogus fedex details”
Drone was delivered to a different address and country unexpectedly.
“drone delivered to a different address and different country.”
Reviewer says they were charged, given wrong delivery details, no parcel.
“they gave me wrong delivery details and everything amount is deducted from my account”
Item arrived on time and was well packed for shipment.
“Arrived on time and was well packed for shipment.”
Product matched expectations and had a reasonable price.
“Exactly what I wanted at a reasonable price.”
Delivery was delayed due to Easterm but otherwise all was fine.
“Unlucky timing, delay because of Easterm otherwise all was fine.”
Company was easy to contact by phone and very responsive.
“Eas to contact by phone--responsive.”
Reviewer praises quick delivery and great price.
“Great quick deliver, great price.”
Rapid delivery and the item was exactly as expected.
“Rapid delivery, item exactly what I was looking for.”
Received wrong drumset, late delivery, damaged parts, and stock issues.
“they sent me a different drumset entirely”
Reviewer calls the camera package the best value available.
“Best value anywhere for the camera, film, and accessories that came with this "package".”
Great price and fast shipping for a new ukulele.
“Great price and fast shipping for my new ukulele”
Return process was easy, and reviewer will buy from them again.
“the return process was a breeze, no hassle at all.”
Found desired stereo at a great price with excellent customer service.
“Their customer service is excellent and I love the stereo.”
I was in a search for the right headphones to have and I ran into Photo Savings. My purpose was to find an affordable pair that is durable yet stylish. When I found it, the staff members were being so warm and helpful. While I was waiting a moment, the friendly staff greeted me with a smile and showed me around their warehouse. They were very helpful, but most importantly they were patient with my lack of knowledge about how all of the different headphones worked.The company really appreciated people coming by and choosing their set of headphones. From my interaction, I can keep going back to them to buy more things because they are also very flexible with their payment terms which is also a plus!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Photo Savings is an online retailer focused on consumer electronics and photography-related products, including cameras, accessories, audio gear, and bundled packages. Consumers typically look for discounted equipment, bundled deals, and shipping/return terms when researching this seller. Review readers often evaluate delivery reliability, product condition, and customer service responsiveness when deciding whether to purchase from Photo Savings.