This single review reports multiple issues: damaged packaging on arrival, studs that fell out within a week during normal use, and an unsatisfactory staff response to a refund request. For shoppers, inspect jewelry immediately on receipt and test fit before extended wear; take photos of packaging and items if damaged. Check the store’s refund and return policies and ask staff about protection and packaging for small items like studs. If product durability or staff responsiveness is a priority, compare reviews and policies across nearby retailers before purchasing or booking a piercing.
Examples from available reviews (Aug 2021 – Feb 2026).
Studs arrived damaged, fell out after a week, staff were rude.
“they fell out on the street.”
Reviewer reports staff were rude and unhelpful when asked for a refund after receiving damaged studs.
Customer says studs arrived damaged and then fell out within a week of normal wear, suggesting poor perceived value.
Ordering and receipt criticized: poor packaging and damaged items on arrival, with product failure during routine use.
Studs described as crushed and unprotected in shipment; customer reports they fell out within a week of wearing.
Customer attempted to request a refund but encountered an allegedly rude and unhelpful staff response.
Reviewer expresses clear disappointment and states they will not recommend the store following product and service issues.
For each review, the core experience based on original source reviews.
Sources: yelp.com (20) · Sitejabber (20) · Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: February 2026
Earrings discolored after a month; likely plated, not solid gold.
“After 1 month of wearing one the gold color turned to a pinkish bronze color”
Reviewer dislikes loud Spotify ad and criticizes company ads.
“Notice that I'm a minor and I've never been there, but I already have a HORRIBLE impression of it because of how loud their spotify ads are.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Piercing Pagoda is a U.S.-focused jewelry retailer and mall-kiosk chain that offers fashion jewelry and on-site ear piercing services. Consumers searching reviews typically look for information about product condition, piercing supplies (such as studs), in-person service, and refund or exchange policies. Review summaries help shoppers assess packaging, product durability, and staff interactions before purchasing or booking a piercing.