Reviews consistently describe Pillion Pooch carriers as sturdy and secure, with multiple owners reporting long mileage and cross-bike use. Several reviewers highlight quick, helpful communication from the team, including video calls and prompt replacement parts for minor faults. A few buyers mentioned paying a premium but said the cost felt justified for pet protection and build quality. If you are considering Pillion Pooch, check the carrier's stated weight limits, ask about fit for your bike, and confirm international shipping or assembly instructions when ordering.
Examples from available reviews (Apr 2022 – Feb 2026).
Carrier is safe, comfortable, and protects my dog during rides.
“engineered for safety and designed for comfort”
Carrier remained sturdy over 6,000 miles; company replaced a faulty cover.
“it is sturdy and secure.”
Well-made, safe carrier lasting years with excellent customer support.
“Well made, safe and plenty of room for my terrier”
Well-manufactured, sturdy carrier with helpful pre-sale answers and instructions.
“It is a sturdy robust carrier, well manufactured.”
Reviewers consistently describe responsive, helpful after-sales support: quick replies, repairs or replacement parts supplied, and proactive problem resolution.
A small number of reviewers noted the price is higher than alternatives but said they felt the purchase was worth the extra cost for protection.
Owners report positive real-world use: multiple bikes, long rides (one over 6,000 miles), and dogs travelling comfortably and securely in the carrier.
Most reviews praise build quality and sturdiness, citing secure fit and weather protection; a few noted minor issues (e.g., zipper) resolved by the company.
Customers highlight clear, timely communication: quick replies, video calls for fit/installation help, and detailed assembly instructions or videos.
Overall impressions are positive: buyers recommend the product, report enjoyable rides with their dogs, and praise the combination of safety and support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Sturdy, well-made carrier good for motorbike travel with dogs.
“Brilliant, sturdy product.”
Responsive customer service that finds solutions and sends parts.
“Great customer service.quick answers and present when problems occurs.”
The new cover works perfectly and meets expectations.
“The new cover works perfectly”
Quick, helpful replies and assistance securing the carrier for rides.
“You were so quick to reply to my queries,”
Carrier remained sturdy over 6,000 miles; company replaced a faulty cover.
“it is sturdy and secure.”
Well-made, safe carrier lasting years with excellent customer support.
“Well made, safe and plenty of room for my terrier”
Sturdy, secure installation enables safe motorcycle trips with the dog.
“It is sturdy and I can safely enjoy motorcycle trips”
Staff member Stu was super helpful and passionate about the product.
“stu was super helpful and passionate about his product”
Helpful support available when issues or questions arise.
“Very helpful when something goes wrong or when you have questions.”
Fast overseas shipping; sturdy carrier also fits large carry-on items.
“Impressively fast shipping overseas!”
Well-manufactured, sturdy carrier with helpful pre-sale answers and instructions.
“It is a sturdy robust carrier, well manufactured.”
I recently purchased the Pillion Pooch Motorcycle Dog Carrier for my furry friend and I couldn't be happier with my purchase. The product is engineered for safety and designed for comfort so that I can take my small to medium dog around on a motorbike without any concerns.
The carrier provides protection from the wind, rain, sun, and snow so that my pooch always stays safe and comfortable during our rides together. One of the features that stood out to me was how easily my dog could move within the carrier to stand up or lay down - this is crucial in ensuring their comfort during longer trips.
Overall, I highly recommend the Pillion Pooch Motorcycle Dog Carrier to any pet owners who love taking their furry friends along on motorcycle rides. Not only is it convenient, but it's also safe and comfortable for your pet.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Pillion Pooch is a specialist brand offering motorcycle dog carriers and related accessories designed to transport dogs on motorcycles. Consumers researching Pillion Pooch commonly look for information on carrier safety, weight limits, fit, assembly instructions, shipping options, and post-sale support.