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We Collect & Analyze Reviews

Pillion Pooch
Experiences & Reviews

Pillion Pooch is a specialist brand offering motorcycle dog carriers and related accessories designed to transport dogs on motorcycles. Consumers researching Pillion Pooch commonly look for information on carrier safety, weight limits, fit, assembly instructions, shipping options, and post-sale support.

Overview & Key Metrics

Reviews Analyzed 12
Positive Sentiment 100%
Latest Review 19d
Overall Rating
5.0

Our Analysis

🎯

Service quality

Reviewers consistently describe responsive, helpful after-sales support: quick replies, repairs or replacement parts supplied, and proactive problem resolution.

Share of mentions
16%
Strong
💰

Value for money

A small number of reviewers noted the price is higher than alternatives but said they felt the purchase was worth the extra cost for protection.

Share of mentions
6%
Mixed
⚡

User experience

Owners report positive real-world use: multiple bikes, long rides (one over 6,000 miles), and dogs travelling comfortably and securely in the carrier.

Share of mentions
16%
Strong
🔧

Product quality

Most reviews praise build quality and sturdiness, citing secure fit and weather protection; a few noted minor issues (e.g., zipper) resolved by the company.

Share of mentions
27%
Strong
📞

Communication

Customers highlight clear, timely communication: quick replies, video calls for fit/installation help, and detailed assembly instructions or videos.

Share of mentions
16%
Strong
⭐

Overall experience

Overall impressions are positive: buyers recommend the product, report enjoyable rides with their dogs, and praise the combination of safety and support.

Share of mentions
19%
Strong

View all 12 public customer reviews – filtered by relevance →

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All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 12 reviews

All Customer Reviews

Sources: Trustpilot (11) · Collected.reviews (1) · Quotes shortened · As of: October 2025

C
Craig Whittaker
trustpilot.com Oct 01, 2025

Brilliant product

Brilliant, sturdy product. The best I’ve seen on the market. Would highly reco...

J
Josée Belanger
trustpilot.com Oct 01, 2025

Great customer service.quick answers…

Great customer service.quick answers and present when problems...

A
Alexander Burns
trustpilot.com Oct 01, 2025

The new cover works perfectly

...

J
Julie OShea
trustpilot.com Oct 01, 2025

So helpful

You were so quick to reply to my queries, helping me with the extras I needed to secure my Pil...

D
Dylan Smith
trustpilot.com Oct 01, 2025

Me and my pup (58 lb Dutch shepherd)…

Me and my pup (58 lb Dutch shepherd) have logged over 6,000 miles with the pillion pooch and loved all of them. Even though he’s close to the weight l...

P
Paul
trustpilot.com Oct 01, 2025

Top Quality product

I did extensive research on finding a suitable carrier for my dog and the Pillion Pooch was by far the best option. Stu was fantastic and even took th...

M
MANABU TAKEZAWA
trustpilot.com Oct 01, 2025

Safety dog carrier

I installed it on my Harley Davidson Pan America. It is sturdy and I can safely enjoy motorcycle trips with my Bull Terrier...

R
Richard Bonser
trustpilot.com Oct 01, 2025

Just great service

Just great service, stu was super helpful and passio...

A
Anneleen Janssens
trustpilot.com Oct 01, 2025

Great product, very friendly!

Great products. Very helpful when somethi...

N
Nathan
trustpilot.com Oct 01, 2025

Perfect for my dogs

Impressively fast shipping overseas! Very sturdy and secure, and large enough that if you...

m
marion hall
trustpilot.com Oct 01, 2025

We were delighted with the pillion…

We were delighted with the pillion pooch. All our questions were answered quickly prior to ordering. It came with full assembly instructions & (video)...

K
Karolann Rogahn
Collected.reviews Apr 09, 2022

Pillion Pooch: Keeping Your Furry Friend Safe During Motorcycle Rides

I recently purchased the Pillion Pooch Motorcycle Dog Carrier for my furry friend and I couldn't be happier with my purchase. The product is engineered for safety and designed for comfort so that I can take my small to medium dog around on a motorbike without any concerns.

The carrier provides protection from the wind, rain, sun, and snow so that my pooch always stays safe and comfortable during our rides together. One of the features that stood out to me was how easily my dog could move within the carrier to stand up or lay down - this is crucial in ensuring their comfort during longer trips.

Overall, I highly recommend the Pillion Pooch Motorcycle Dog Carrier to any pet owners who love taking their furry friends along on motorcycle rides. Not only is it convenient, but it's also safe and comfortable for your pet.

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Conclusion

Reviews consistently describe Pillion Pooch carriers as sturdy and secure, with multiple owners reporting long mileage and cross-bike use. Several reviewers highlight quick, helpful communication from the team, including video calls and prompt replacement parts for minor faults. A few buyers mentioned paying a premium but said the cost felt justified for pet protection and build quality. If you are considering Pillion Pooch, check the carrier's stated weight limits, ask about fit for your bike, and confirm international shipping or assembly instructions when ordering.