Reviews Analyzed
2
We Collect & Analyze Reviews
Popski London
Experiences & Reviews
Popski London is a fashion retailer referenced in consumer reviews for its clothing and accessories. When people search for Popski London reviews they commonly look for information on product quality, shipping times, returns and customer service. Review-focused content about the brand typically covers delivery performance, refund handling, price competitiveness, and consistency of knitwear and seasonal accessories.
Overview & Key Metrics
Positive Sentiment
50%
Latest Review
16d
Overall Rating
2.6
Our Analysis
🎯
Service quality
Reviewers describe attentive, helpful customer service; one review highlights fast UK delivery and another notes responsive refund handling despite delivery issues.
Share of mentions
Strong
20%
💰
Value for money
One reviewer found pricing reasonable; another felt items lacked uniqueness and said similar ‘dupes’ are available from other shops.
Share of mentions
Mixed
20%
⚡
User experience
Limited data: a single reviewer praised the site and smooth ordering with quick delivery; little additional feedback on the shopping experience.
Share of mentions
Mixed
10%
🔧
Product quality
New pom‑pom hats were described as comfortable and well made by one reviewer, who also reported past purchases with poor quality.
Share of mentions
Mixed
10%
📞
Communication
One customer reports clear, timely responses and a refund; another highlights missing shipment notifications and the need to chase the warehouse.
Share of mentions
Mixed
20%
⭐
Overall experience
Customer experiences diverge: one reviewer recommends and would repurchase; another canceled a non-delivered order and will not reorder.
Share of mentions
Mixed
20%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 2 verified reviews (November 2021 – October 2025).
Pom Pom Hats
"I love this site, everything is reasonably priced and has top-notch customer service. Perfect service from start to finish, and such great quality products. I have purchased several Beanie hats and scarves over the past couple of years from Popski and the quality of some was dreadful. Ordered 3 pom pom hats for winter and they were delivered from their UK supplier in 5 days, It was amazing was totally blown away with the quality and how comfortable they are after a couple of days of several hours of wearing. Would highly recommend Popski London and would most certainly buy again in the future. Thank you for the great service!!!"
Mia Wallis
Collected.reviews
Nov 04, 2021
Featured for: Mentions pricing and delivery speed
Never received order
"Ordered a jumper, after 2 weeks hadn't received it nor a notification of shipment. Emailed them for them to say it's a minimum of 3 weeks for delivery..."
ESalter
Trustpilot
Oct 01, 2025
Featured for: Mentions communication lapses
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 2 reviews
All Customer Reviews
Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: October 2025
E
ESalter
trustpilot.com
Oct 01, 2025
Never received order
Ordered a jumper, after 2 weeks hadn't received it nor a notification of shipment. Emailed them for them to say it's a minimum of 3 weeks for delivery...
M
Mia Wallis
Collected.reviews
Nov 04, 2021
Pom Pom Hats
I love this site, everything is reasonably priced and has top-notch customer service. Perfect service from start to finish, and such great quality products. I have purchased several Beanie hats and scarves over the past couple of years from Popski and the quality of some was dreadful. Ordered 3 pom pom hats for winter and they were delivered from their UK supplier in 5 days, It was amazing was totally blown away with the quality and how comfortable they are after a couple of days of several hours of wearing. Would highly recommend Popski London and would most certainly buy again in the future. Thank you for the great service!!!
Conclusion
Reviews show a mixed picture: some customers report fast UK delivery, comfortable, well-made pom‑pom hats, and responsive customer service. At least one reviewer experienced a significant delivery delay, had to cancel an order, and only received an eventual refund after follow-up. Product quality appears inconsistent across purchases, according to a reviewer who praised recent items but criticized earlier ones. Before buying, check current shipping estimates, return and refund policies, and product details to confirm quality and delivery expectations.