Order never arrived despite delayed responses and eventual refund.
“I cancelled the order and they eventually refunded me.”
One review praises fast delivery and great product quality. Another describes a delivery that never arrived, slow replies, and an order that was cancelled and refunded. Together, they show a sharp split between a smooth purchase and a failed one. Other topics barely appear.
Examples from available reviews (Nov 2021 โ Feb 2026).
Order never arrived despite delayed responses and eventual refund.
“I cancelled the order and they eventually refunded me.”
Fast delivery and excellent product quality with strong customer service.
“Perfect service from start to finish, and such great quality products.”
One review describes a full breakdown in service: the order never arrived, replies were slow, and a refund came later. Another review says the service was perfect from start to finish. With so few reviews, both experiences show up, but only once each.
None of the reviews mention pricing or value for money. One high-rated review suggests overall satisfaction but does not comment on value. There is not enough detail here to judge value.
One reviewer describes a smooth purchase with fast delivery. Another recounts an order that ended in cancellation after weak follow-up and a refund. These two opposite paths appear, but each only once.
One review calls the product quality great. The other does not mention the productโs condition. Product quality comes up positively, but only in a single comment.
One reviewer points to slow replies that led to cancellation. Another credits attentive support as part of perfect service. Both good and poor communication appear, but each is mentioned only once.
The ratings sharply contrast a low-scoring negative experience with a higher-scoring positive one. The two reviews split between a failed order and a praised purchase. With so few reviews, no wider pattern can be assumed.
For each review, the core experience based on original source reviews.
Sources: Collected.reviews (1) ยท Trustpilot (1) ยท Quotes shortened ยท As of: February 2026
Order never arrived despite delayed responses and eventual refund.
“I cancelled the order and they eventually refunded me.”
I love this site, everything is reasonably priced and has top-notch customer service. Perfect service from start to finish, and such great quality products. I have purchased several Beanie hats and scarves over the past couple of years from Popski and the quality of some was dreadful. Ordered 3 pom pom hats for winter and they were delivered from their UK supplier in 5 days, It was amazing was totally blown away with the quality and how comfortable they are after a couple of days of several hours of wearing. Would highly recommend Popski London and would most certainly buy again in the future. Thank you for the great service!!!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Popski London is a UK apparel brand selling clothing and accessories through its online store. The site offers product pages with photos, item details, and sizing info. Customers order through an e-commerce checkout and use standard payment methods. The brand also uses online channels for updates and customer contact.