Reviews Analyzed
3
We Collect & Analyze Reviews
Procana
Experiences & Reviews
Procana is a consumer-facing brand that sells cannabidiol (CBD) products direct-to-consumer, primarily via online channels. Its catalogue commonly includes oral formulations such as softgels and products marketed for people and pets. Consumers searching reviews typically look for information on effectiveness, shipping, pricing, and suitability for specific uses.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
28d
Overall Rating
3.3
Our Analysis
🎯
Service quality
Multiple reviewers report fulfillment or availability problems: delayed shipments and limited retail availability, leading to advance reordering or frustration.
Share of mentions
Weak
18%
💰
Value for money
At least one reviewer found pet products overpriced and not worth the cost, stating dissatisfaction with price relative to perceived benefit.
Share of mentions
Weak
9%
⚡
User experience
Some customers find formats like softgels convenient and easy to dose; sample size is small, so experiences vary across users.
Share of mentions
Mixed
9%
🔧
Product quality
Several reviewers report symptom relief and no side effects, while others (notably for pet products) report poor acceptance or dissatisfaction.
Share of mentions
Mixed
27%
📞
Communication
A reviewer expressed concerns about honesty in marketing claims; communication or trust issues were raised alongside product complaints.
Share of mentions
Weak
9%
⭐
Overall experience
Overall impressions are split: some users report clear benefit and repeat use, others report poor value or negative outcomes for pets.
Share of mentions
Mixed
27%
Our Independent Methodology
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Data Collection
We analyze public reviews from verified platforms like Google, Trustpilot, and Facebook.
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Featured Customer Experiences
Representative examples from 3 verified reviews (December 2021 – October 2025).
CBD Balance® Softgels
"I was definitely skeptical at first about using the CBD oil for my sciatica pain…but after using it for a few days, I noticed a significant improvement in my pain levels. Now I am even able to walk without pain. CBD Balance® Softgels are very nice and convenient. I am able to take them as often as needed for pain relief and sleep. The only problem with the supplier is the delay in shipment. My first order took a bit longer than I expected and I thought it would be different during the subsequent orders. Though they have slightly improved, there are still some delays. To make sure the capsules don't run out, I order 2 weeks earlier. "
Olivia Michael
Collected.reviews
Dec 15, 2021
Featured for: Mentions convenience and dosing
Procana is one of the best CBC makers…
"Procana is one of the best CBC makers out there. I have used for several years. My sister (now passed) also used for she had many medical problems and..."
Laura
Trustpilot
Oct 01, 2025
Featured for: Long-term positive user testimony
Overpriced Products
"If you want to buy CBD for your pet, like your dog or cat, you better look elsewhere. The products they offer are too overpriced..."
Ricky E. White
Trustpilot
Oct 01, 2025
Featured for: Negative on price and pet usage
All Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 3 reviews
All Customer Reviews
Sources: Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: October 2025
L
Laura
trustpilot.com
Oct 01, 2025
Procana is one of the best CBC makers…
Procana is one of the best CBC makers out there. I have used for several years. My sister (now passed) also used for she had many medical problems and...
R
Ricky E. White
trustpilot.com
Oct 01, 2025
Overpriced Products
If you want to buy CBD for your pet, like your dog or cat, you better look elsewhere. The products they offer are too overpriced...
O
Olivia Michael
Collected.reviews
Dec 15, 2021
CBD Balance® Softgels
I was definitely skeptical at first about using the CBD oil for my sciatica pain…but after using it for a few days, I noticed a significant improvement in my pain levels. Now I am even able to walk without pain. CBD Balance® Softgels are very nice and convenient. I am able to take them as often as needed for pain relief and sleep. The only problem with the supplier is the delay in shipment. My first order took a bit longer than I expected and I thought it would be different during the subsequent orders. Though they have slightly improved, there are still some delays. To make sure the capsules don't run out, I order 2 weeks earlier.
Conclusion
Reviews show a mixed picture for Procana. Several consumers report meaningful symptom relief and find softgels convenient to dose, with no noticeable side effects. However, multiple reviewers note service issues such as delayed shipment or reduced retail availability, and one reviewer raised concerns about pet product palatability and perceived overpricing. If you’re considering Procana, check expected shipping times, read product-specific directions and formulations for pets, and start with a cautious dose to evaluate effects.