Several reviewers describe clear benefits, including less joint pain and better mobility. Many also report repeated service problems such as missing deliveries, billing mistakes, and refunds that never came through. Communication feedback is mixed, with praise for educational content but concerns about missing contact information. One reviewer reports a severe gastrointestinal reaction after using the product.
Examples from available reviews (Nov 2021 – Mar 2026).
Order never arrived and emails received no response.
“I still haven't received my order.”
Order issues, bank charged, promised refund not yet received.
“They promised a refund. 10 days later still waiting.”
Joint Restore gummies significantly improved the reviewer's knees within two months.
“The Joint Restore gummies have helped me knees tremendously.”
Reviewer had diarrhea for six days after using the product.
“I spent 6 days suffering with diarrhea”
Order issues come up often. Reviewers mention orders that never arrived, double charges, and refunds that were promised but did not show up. Several also say their refund or order questions went unanswered.
Many buyers say the product feels worth it when it eases joint pain and helps delay surgery. For others, billing problems and refunds that are denied or slow to arrive undercut the value. Money concerns mainly relate to how orders and refunds are handled, not the product price.
Reviewers highlight quick relief, easier movement, and packaging they like. Others describe a stressful experience after purchase due to missing shipments and unresolved service requests. A few mention friendly service, but those comments are limited.
Multiple reviewers report major joint pain relief and better function after using the product. A small number mention side effects, including one report of diarrhea that lasted a long time. A few neutral-to-positive comments note the taste and short-term benefits.
Some reviewers like the company’s information about CBD and how to use the products. Others point to missing details on the website, unclear clinical support, and uncertainty about who the company is. Communication experiences differ widely.
Reviews show a sharp split between strong product satisfaction and frequent service complaints. Positive experiences mostly focus on symptom relief and packaging. Negative experiences mainly center on orders, billing, and customer support response.
For each review, the core experience based on original source reviews.
Sources: bbb.org (10) · Trustpilot (5) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Customer requested a refund but received no response from the company.
“I never heard back from them.”
Customer was charged for two items but only received one and got no resolution.
“My credit card was charged for both items.”
Reviewer had diarrhea for six days after using the product.
“I spent 6 days suffering with diarrhea”
Product tastes good and seems to help, but company identity concerns.
“They taste good and with the short time I’ve taken them, seem to help.”
Reviewer received orders, liked products, and appreciated the packaging.
“Amazing products and friendly customer services”
Longtime customer finds joint gummies relieve knee pain.
“Their Joint gummies are great for my knee pains :)”
Company provides helpful CBD information and good products.
“They have a lot of great info about CBD and how to use it.”
Order never arrived and emails received no response.
“I still haven't received my order.”
Customer was denied a refund despite poor results and conflicting reviews.
“Called customer service for a refund and I was told no refunds.”
Reviewer no longer needs knee replacement after taking Joint Restore gummies.
“I no longer need knee replacement !!!”
Order issues, bank charged, promised refund not yet received.
“They promised a refund. 10 days later still waiting.”
Customer returned a costly pamphlet but has not received a refund.
“Still have not received credit”
Reviewer found missing website information and unclear clinical support.
“absence of a web address on their material”
Gummies reduced hip and knee pain, improving mobility and delaying surgery.
“my hips weren't hurting any more”
Joint Restore gummies significantly improved the reviewer's knees within two months.
“The Joint Restore gummies have helped me knees tremendously.”
It is the CBD joint restore gummies that made me shift to this company, but I have fallen deeply in love with their other products.
I have been battling knee pain for a while now. It was so bad that even when I used to work out at the gym in the morning, I could not continue after an hour or so due to intense pains.
Initially, I thought that all the pain was due to my lack of exercise. So I started going to the gym again and working out regularly for hours, but with no change in my knee pains.
That's when a friend came up with the idea of asking if these CBD gummies could help me get better with the pain. He had been a regular customer of this company for a long time, and his pain availed a great help from it.
I was not sure if CBD gummies do work or not, but I still wanted to give my body a chance. So I bought the gummies from the Prosper Wellness and started taking them regularly.
After a week or so, I started feeling that the pain was subsiding. It is not that it completely went away, but there was a significant drop in intensity.
After 2 weeks of taking it regularly, I must say that my knee pains are now under control even more than before. So what can be more reliable than this?
I know that it has just been a couple of weeks since I started, but my knee is already feeling so much better than before.
I am almost at full health now, and the only thing that will keep me going back to these CBD gummies is how comfortable I feel after using them.
All kinds of joint aches and pains can be helped using the Joint Restore Gummies. From my personal experience, I now completely trust this product for any kind of pain that you may have and I recommend it.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Prosper Wellness runs an online store selling wellness and dietary supplement products. Product pages list descriptions, ingredients, and suggested use. Customers order through an online checkout and receive shipments to US addresses. Support is typically available by email and phone for order and product questions.