Reviews for ProVape are mixed: many customers praise product variety, competitive pricing and fast deliveries, while others report delivery delays, defective items, expired juices or missing parts. Several positive reviews highlight quick shipping and helpful staff, but multiple negative reviews describe poor responses to problems and limited remedies for defective merchandise. If product reliability and quick resolution matter to you, check recent reviews for the items you plan to buy and verify return/refund policies before ordering. For shipments, reviewers recommend inspecting packages immediately on arrival and documenting defects to support claims.
Examples from available reviews (May 2011 – Feb 2026).
Fast shipping, well-packaged fresh e-juices, and excellent customer service.
“E JUICES & PODS CAME WELL PACKAGED & E JUICES FRESH & TASTE AMAZING”
Order never arrived and customer service did not respond.
“14 days later I have no money no coils no shipping no updates no phone answering's.”
Multiple vapes were defective and the remedy was inadequate store credit.
“Problem is, FOUR of them didn’t work.”
Cheaper prices but shipping took much longer than promised.
“They are cheaper but the projected shipping time was a lot longer then it has originally said it would be”
Mixed experiences: some reviewers praise quick, helpful staff and rapid responses; others report unresponsive support and unsatisfactory issue resolution.
Generally positive on price: multiple reviewers cite competitive pricing, discounts or rewards; a minority say shipping costs reduce overall value.
Limited but mixed: several users find the site easy to navigate and ordering straightforward; a few report misleading listings or limited product options.
Mixed reports on product condition: many mention good selection and fresh e-liquids; a notable number report defective units, expired juice or missing parts.
Delivery and updates vary: numerous reviewers report fast, timely shipping; many others describe delays, missing tracking updates or unfulfilled shipping estimates.
Overall mixed: a substantial group report reliable orders and repeat purchases; a significant minority report defects, delays and disappointing customer support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (8) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order never arrived and customer service did not respond.
“https://provape.com/ will pretend to care and take your money while ignoring you when answers are asked.”
Sold expired e-juices, gave only store credit, and coils burned quickly.
“BUYER BEWARE! They sell expired juices and refuse to refund customers.”
Mod failed and company refused warranty support, credit card refunded purchase.
“I purchased a Smok mod from Provapes in September and in less than 2 months it stopped working.”
Orders frequently go wrong and customer service is slow to respond.
“Every time I place an order with this company, something goes wrong with the order.”
Phone reaches a single person who cannot resolve issues effectively.
“Beware - their telephone number is to a single person who is in no position to deliver or handle customer issues.”
One of two products arrived defective and only store credit was offered.
“1 of 2 products arrived defective”
I have been a customer of ProVape for about a year and they provide quality products and accessories at an affordable price. I love the fast shipping and the staff is amazing! I had to order a replacement part and was so impressed with how quickly they responded to my request. There are too many companies out there that take your money and don't care about their customers. ProVape is so different than these companies, they genuinely care about their customers and will do what it takes to keep them happy! I will continue to order from them for as long as they are in business! Thank you ProVape for offering outstanding services.
Great prices, fast shipping, and prompt customer service resolution.
“Shipping was very fast, cheap and my order was packaged very well.”
Decent shipping and good products though prices seem slightly high.
“Shipping was decent. The products are good.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
ProVape is an online retailer focused on vaping products and accessories, including disposable vapes, pod systems, e-liquids, coils and related consumables. People searching for ProVape reviews typically look for information about product selection, shipping speed, returns and product condition. When evaluating an online vape retailer, consumers commonly check up-to-date reviews, shipping/return policies, and product expiry/authenticity details.