Reviewers often praise the solid build and simple assembly for home calisthenics setups. Many mention fast delivery and helpful staff who fix problems quickly. Some shoppers ran into shipping delays, missing items, and trouble getting returns or refunds. A few reviews note fit issues with certain door frames and occasional hardware failures during installation.
Examples from available reviews (Nov 2021 – Feb 2026).
Super sturdy pull-up bar, easy to install and reliable during intense sessions.
“This pull-up bar is no joke.”
Order dispatch was delayed and the item has not arrived.
“so far I have no material with me”
Product doesn't fit all door frames and returns are difficult.
“The product isn't suitable for all door frames”
Product misrepresented and company refused reasonable return or refund.
“I wasted over $200 on a product that was misrepresented”
Several reviews describe fast, personal service and quick after-sales help that corrected order mistakes. Some mention on-time delivery and even one-hour fixes for wrong items. A smaller group reports late dispatch and orders that were not resolved.
Many customers say the products feel well made and worth the price, sometimes pointing to free accessories. Some consider the cost a bit high or say the buying process feels expensive. Pricing comes up less often than comments about build quality.
Customers often say setup is straightforward and the equipment feels solid once installed. A few reviews mention that it does not work with certain door frames. One person reports a QR code in the instructions that did not work.
Most feedback highlights strong materials, stable construction, and easy-to-follow assembly guides. Multiple reviewers call the gear "very sturdy" and "high quality." A few isolated cases mention snapped screws and wall damage during installation.
Many reviewers mention clear tracking updates and direct replies to questions, including customs issues. Some still report slow email replies and missing items on delivery. These breakdowns appear less often than positive support stories, but they hit hard when they do.
Most reviewers describe a good experience: smooth ordering, quick setup, and satisfaction with the product. A smaller group reports major problems such as orders not fulfilled, refunds refused, and the product not matching how it was presented. The reviews show many positive experiences alongside a smaller set of serious service failures.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Collected.reviews (1) · Quotes shortened · As of: February 2026
High-quality equipment with quick shipping and clear manuals.
“Equipment is high quality”
Real people answered questions positively and solved problems.
“no bots, real people answering questions in a positive and problemsolving way.”
QR code in setup instructions did not work.
“The set up instructions qr code don’t work”
Product misrepresented and company refused reasonable return or refund.
“I wasted over $200 on a product that was misrepresented”
Customer service fixed a wrong item within an hour.
“Great customer service.”
B-Stock pull up bar arrived like new and high quality.
“you couldn't tell it wasn't brand new.”
High quality product with easy setup and excellent stability.
“High quality product, easy set up with a nice guide”
Product has great quality and quick delivery.
“Super quality and quick delivery..”
Product works well for both outdoor and indoor sports.
“great product. for both outdoor and indoor sports”
Robust pull-up bar, well packaged and delivered promptly.
“Robust pull up bar with elastic band to aid my pull up practice”
Efficient and sturdy product overall.
“Efficient. Sturdy product”
Shopping process was difficult and pricey, but sleeves are excellent.
“the sleeves are pretty damn amazing and are super comfortable whilst not restricting mobility.”
Company responded quickly to customs inquiry and product was great.
“They responded quickly to a request for more information from US Customs”
Very fast delivery and a sturdy product.
“Very fast delivery, very nice sturdy product”
Parallettes are very sturdy and well built.
“Very sturdy and well built.”
Overall everything was good and satisfying.
“All good, satisfying 👍”
Fast shipping, easy assembly, and great-quality product.
“Fast overseas shipping, easy to assemble, great quality”
Describes the equipment as best quality.
“Best quality and best equipment”
Dip and pull-up door bars assembled and ready to use in ten minutes.
“build and ready to use in ten minutes together”
Impressive build quality, good price, and free wrist wraps.
“The build quality is really impressive and the price was great.”
Daily exercise is crucial for healthy living. This is an exercise done right with the right equipment. Failure can easily hurt your body which might be expensive to treat. With this understanding, I searched for a trusted exercise equipment provider for a gym that we were starting. After a long online search, we found Pull-up and Dip. We were excited about their wide range of products, prices, and availability guides on the proper use of the equipment. We ordered resistance bands and wall-mounted pull-up bars. On arrival, some bands were missing. We contacted customer care, they were apologetic but we are yet to receive the remaining resistance bands. A few weeks have elapsed and no communication from their end. It’s like we are going to lose it.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Pullup & Dip designs and sells calisthenics and bodyweight training gear. The lineup includes pull-up bars, doorway bars, dip stations, parallettes, resistance bands, and wrist wraps. The company runs an online shop with international shipping, plus technical specs and assembly guides on product pages. Customers can contact support by email or live help for order tracking, customs questions, and returns.