Many reviewers point to solid build quality, effective filtration, and a smooth ordering experience. Several praise easy breathing, premium packaging, and pleasant scents. A clear set of complaints focuses on delivery problems, slow or missing refunds, and returns that go unanswered. A smaller number mention lasting odor or fit problems after extended use.
Examples from available reviews (Nov 2020 – Mar 2026).
Product is great and has a lovely smell.
“Great product lovely smell”
Ordering was quick and easy, delivery speedy, products smelled great.
“Quick and easy ordering online, speedy delivery”
Return process was difficult and company delayed replies, causing refund issues.
“I think this company is dishonest and a scam.”
After a year, the mask still smells like glue and attachments deteriorate.
“One year later it still smells like glue inside.”
Many reviews describe quick checkout and fast fulfillment through the website. Several mention responsive customer support that helps with fit or filter questions. Another group reports shipping problems and drawn-out refunds that ended up requiring external payment claims.
Many reviewers tie value to the product’s quality, pointing to premium materials and strong filtration. Complaints about the price being poor value show up less often and usually cite performance that did not meet expectations.
Several users say the product feels comfortable, fits securely after adjustment, and stays easy to breathe through. A smaller group reports poor fit, sizing mismatches, or conflicts with motorcycle helmets that led to discomfort.
Many reviews praise premium materials, effective filtration, a durable fit, and careful packaging with pleasant scents. A limited number mention longer-term problems such as a lingering glue smell and attachments wearing out after extended use.
Many customers report clear, helpful responses and proactive support. Multiple reviews also describe support going silent and replies arriving late or not at all during returns and refund requests.
Overall feedback splits between buyers who rate the product and service highly and those who ran into delivery or after-purchase support issues. For most, the gap comes down to shipping and how problems were handled afterward, not the product’s features at the start.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (35) · Quotes shortened · As of: March 2026
Impressed by premium materials and complete mask package.
“Premium materials, package very good”
Likes the mask but lost it and plans to buy another.
“Hey the mask is cool.”
Delivery from France used a disastrous courier, though product is superior.
“Delivery from france is with a desaserous delivery Company.”
Mask is the most comfortable and effective they know.
“Le masque le plus confortable et performant que je connaisse !”
Mask is uncomfortable with integrated motorcycle helmets, touching the lips.
“it's touching my lips.”
Mask provided strong filtration, good fit, low breathing resistance, very reassuring.
“top level filtration, great face fit, low breathing resistance”
Reviewer considers the product very good.
“Very good product”
Once properly fitted, mask is effective; support resolved filter issues.
“A mask intended to protect cyclists from invisible dangers, and remain stylish.”
Mask has been used continuously and provides security and protection abroad.
“it gives me security and protects me from environmental influences”
Product is great and has a lovely smell.
“Great product lovely smell”
Masks are great but the transportation and delivery had multiple issues.
“The masks are great. In my scenario I had issues with the transportation.”
Ordering was simple and customer service and tracking were excellent.
“website was easy to navigate, ordering was simple and straightforward”
Received in perfect condition with thoughtful details.
“Se recibe en perfectas condicines y con detalles”
Mask filters gases well and is comfortable, but customer service is unresponsive.
“customer service is non-existent.”
Loved the shampoo and conditioner; quick delivery and samples included.
“Fantastic shampoo and conditioner”
Package was complete and company provided helpful, reassuring customer service.
“the company was very helpful”
Customer service was responsive, delivery quick, products perfect.
“Customer service very nice and reactive”
Orders never arrived twice and customer service did not respond for refunds.
“I twice ordered from this company and never received my order”
Fast delivery and satisfactory product used for almost six months.
“I received my package very fast.”
Return process was difficult and company delayed replies, causing refund issues.
“I think this company is dishonest and a scam.”
Refund was delayed for months and required PayPal claim, returned later.
“I've raised a ticket with PayPal to claim the money back.”
Product performance was unsatisfactory given its price.
“Product use experience not satisfactory for the price”
Mask did not fit despite following sizing instructions, causing discomfort and refund issues.
“I really wish this mask would have fit me better .”
Reviewer praises the mask and especially the customer service.
“GREAT MASK! Even better customer service!!!”
Reviewer states the products are great.
“Great products!”
After a year, the mask still smells like glue and attachments deteriorate.
“One year later it still smells like glue inside.”
Ordering was quick and easy, delivery speedy, products smelled great.
“Quick and easy ordering online, speedy delivery”
Reviewer describes the products as amazing.
“Amazing products!”
Purchase was easy, delivery fast, products high-quality and natural.
“I love them for their quality”
Product and service were perfect, as usual.
“All perfect, as always: product and service.”
Service was efficient and quick with kind attention and great products.
“Ver efficient and quick service.”
Service was very fast with excellent customer care and packaging.
“Lightning-like service, nice customer care, awesome packaging”
Reviewer says it's the best product they've ever used.
“Best product i ever used”
Loves the products and specific oils, but wishes for glass jars.
“Love it, especially the aceite corporal relax”
Package had a great smell when opened.
“great smell in the box”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarized without changing the content of reviews.
Purar is an online retail brand selling consumer health and personal care products through its website. The site shows product details, materials or ingredient information, and purchase options. Customers can place orders, track them, and contact support through the listed channels. Product pages usually include how-to-use notes and packaging details to help shoppers compare options.